More Than an Employment Agency
Our VISION
TURSA is much more than an employment agency, we are an Employment Service Provider established for the express purpose of assisting the unemployed and under-employed through the provision of high-quality employment and training services for employers and workers in the regions in which we are contracted to deliver services.
We provide essential high-quality employment services and support to Indigenous participants, people with disabilities, single and partnered parents, long term unemployed participants, young persons, mature aged persons, people from culturally and linguistically diverse backgrounds, and early school leavers.
Our MISSION
As an Employment Provider, TURSA aims to auspice, manage, develop, and deliver innovative employment and training programs to assist to alleviate unemployment and underemployment and minimise the marginalisation of these groups, assist them to gain access to the Labour Market, and assist the growth of the human capital necessary to grow and develop commercial and social enterprise.
Our Core Values
These six values are the basic principles on which TURSA was founded.
They govern the way in which we make our decisions and carry out our activities.
- Commit to the highest standards of ethical and legal behaviour
- Act fairly and honestly in the conduct of our business
- Perform with integrity
- Recognise that our customers are our primary interest.
- Be sensitive and responsive to the learner and industry’s needs
- Always treat our participants and our customers with courtesy and respect.
- Implement and adhere to a transparent complaint and review process.
- Encourage an atmosphere of open communication, listening, and trust within the organisation and in the community.
- Work together towards common goals, building on each other’s strengths in an open and supportive manner.
- Encourage and support the opportunity for empowerment and personal leadership development.
- Instil pride and professionalism in the workplace and staff
- Create a work environment that stimulates innovation and continuous improvement, and encourages and acknowledges employee growth and development
- Observe sound financial and risk management practices including independent auditing
- Continue the use of high-quality reporting, including the integration of systems-based technology, to support and minimise labour intensive resource use
- Ensure regular and ongoing quality assurance and effective service delivery evaluation of all training programs and services
- Cultivate public awareness and appreciation for diversity within our staff
- Promote acceptance and positive attitudes towards diversity
- Build on both our commonalities and differences
- Promote equal opportunity and diversity in leadership
- Identify trends, anticipate problems, and develop innovative, efficient, and effective solutions
- Seek a variety of views in the decision-making process
- Recognise the value of proactive planning as an important community development resource
- Disseminate information on changes and best practice
- Work cooperatively with key stakeholders to expand opportunities to ensure an effective, efficient, and viable labour market
Staying up to date with the latest news on employment has never been easier.
Tursa Employment & Training acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, water and community. We pay our respects to the people, the cultures and the elders past, present and emerging.
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