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Another way to improve your chances of success if you are struggling to get a job, is by increasing your skills through education and training. Upskilling yourself will make your more employable.

1. What is upskilling?

Upskilling is the process in which people acquire new skills and learn how to apply them. It could be learning new skills for the job you already have, the job you want or skills that will help your prospects in a new industry. By teaching yourself these missing skills, it can close the gap between what employees can do and what the organisation needs them to do.

Upskilling can include:
  • Improving a skill you already have
  • Updating an existing skill to keep up with changing environments
  • Learning a completely new skill or skill set.

Key Benefits of Upskilling
  • It will make your work more satisfying
    When you try something new, you can uncover strengths in things you may not have ever expected. It helps give you a fresh perspective and can make your job more satisfying.
  • It can help you receive a payrise.
    When you start upskilling yourself you make yourself more valuable to the employer.
  • It can create more opportunities
    Upskilling while working can help you progress in your current role and gain promotions as they come available.
  • It enhances your resume
    Skills make your resume. By upskilling you will be adding new areas of expertise to your resume. This will show growth and that you are keen to improve and learn.
  • It keeps you up-to-date
    When you upskill, you expose yourself to new market and industry trends, keeping your skills current and in-line with modern practice. You may also able to meet new people and make new networking and industry connections.

How do you Upskill?

There are many courses available, both short and long that can help you improve your skills or qualifications that will strengthen your job applications.

Many of these courses are Government funded and free. We have compiled a list of NSW and QLD sites that have many courses available. Have a look at what is on offer:


  • Free NSW Short Courses – Thirteen new fee-free TAFE NSW online short courses are available to anyone wanting to upskill
  • NSW Hospitality Courses – Free hospitality training places across 29 different courses are now available to study at TAFE NSW and other registered training providers, including barista training, safe food handling, responsible service of alcohol (RSA) and introduction to cooking courses
  • Skills Checkpoint – for older workers aged between 45 and 70


To browse some other available courses, you can visit here: My Skills – Australia’s Training Directory


Digital Literacy is major skills gap. Digital literacy is important to all roles and every role at all level its’s about changing the future of work.

Microsoft have created a free online course to help you learn more about the digital world and programs. Complete the course here.

Does Upskilling interest you?

Did you know your Employment Consultant can help you to find the right course for you, then you can upskill!

If you want to take the next step to learn something new and advance your career, contact 1800 670 914.

Mirjam Overcomes Adversity To Find A Love For Nursing

Mirjam Owen, had spent several years caring for her terminally ill husband and her mother who had dementia. She had been out of the workforce during this time due to being a carer.

Mirjam felt having the gap in her resume would make her unemployable, in addition Mirjam suffered from anxiety and low confidence. She was then put in contact with Tursa Employment and Training to help assist her in overcoming these barriers.

Melinda, from TURSA Nerang, was assigned as Mirjams Employment Adviser. When Melinda met Mirjam she could see that she needed support with her mental health. The priority was to help guide Mirjam to the support services she required. Melinda explained how mental health support works and that Mirjam was eligible for a mental health care plan. Mirjam was not aware that these services were available and through Melinda’s assistance, Mirjam found a GP who established a mental health care plan for her.

Melinda then discussed employment goals and suggested using her life experiences and turning them into a career.

“Miriam thrived in caring for others. By using those strengths, she could become a support worker or a nurse in aged care.” Melinda said.

TURSA assisted Mirjam to enroll in a Certificate III in Individual Support to formalise her skills.

While Mirjam was training to become an AIN her mother was placed into palliative care and sadly passed away. During this turmoil Mirjam still completed her certificate as she knew she wanted to be a Nurse and she wanted to keep herself busy.

Mirjam has since secured employment at Pindarra Palliative Care. Her gap in employment, actually gave her the experience to enter a new career she loves. Melinda will continue to support Mirjam throughout the first six months of employment.

Mirjam said “Melinda has changed my life. I am so grateful for her.’

If you want to find out how our services can help you, please contact us on 1800 670 914 or fill in the form below.

To find a TURSA location near you, click locations here.

When TURSA was introduced to Kathleen, TURSA identified a National Work Experience Programme with a local employer SUNST8, a pallet racking company. As a sole parent Kathleen was looking for a job that could fit in with her parenting responsibilities. SUNST8 assured Kathleen they would be able to offer her the flexible hours she required as a parent.

Kathleen successfully completed the National Work Experience Programme in October 2018 during which time she displayed excellent administration skills. SUNST8 offered Kathleen a position as an Administration Assistant at their Head Office which she happily accepted.

The update to this story is that Kathleen was recently named Employee of the Month, pictured above receiving her award with her work colleague Doug.

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