Novel Coronavirus (COVID-19)
WHERE TO GET HELP
SERVICING ARRANGEMENTS to keep you and our staff safe:
In the best interests of our participants, staff and local community, TURSA is applying the Department of Health’s social distancing measures.
Face-to-face Service Delivery is an available option, please contact your Employment Adviser or Disability Employment Advocate to “opt-in”.
Other flexible servicing arrangements include your choice of email, phone or a video meeting.
We remain committed to finding you a job and supporting you to keep your job.
For further information please contact TURSA on: 1800 670 914
If you have cold or flu-like symptoms and are yet to obtain medical advice, contact the National Coronavirus Hotline on 1800 020 080.
Disability Information Helpline
The Disability Information Helpline provides information and referrals for people with disability who need help because of coronavirus (COVID-19).
The Helpline can help families, carers, support workers and services, too.
The Disability Information Helpline is free, private and fact-checked.
You can contact the Helpline in the following ways:
- Phone (free call): 1800 643 787
- If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.
- Livechat: click on this livechat (link is external) link, then on the button in the bottom right corner.
The Helpline is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST). It’s not available on national public holidays.
Department of Social Services – Important Information for people with a disability about COVID-19
SUPPORT FOR HOUSEHOLDS:
Support for households includes:
- Income support for individuals
- Payments to support households
- Temporary early release of superannuation
- Temporarily reducing superannuation minimum drawdown rates
- Reducing social security deeming rates
Go to the Treasury website
Or, to Services Australia
Or to make a claim for income support visit MyGov