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Novel Coronavirus

IMPORTANT NOTICE

Novel Coronavirus (COVID-19)

WHERE TO GET HELP

Coronavirus Information in Multiple Languages

SERVICING ARRANGEMENTS to keep you and our staff safe:

Services Australia may connect you to TURSA or you are researching new jobs. We advise you that we have implemented national Department of Health social distancing measures. All contact will by alternative methods.

Please do not attend a TURSA site as all contact will be by phone, email or video conferencing.

We understand that you may have many questions and require urgent support.

If you receive notifications to attend appointments in person, please disregard these messages as they are automated.

For further information please contact TURSA on: 1800 670 914 or enquiries@tursa.com.au.

Thank you for your patience as we work to streamline systems to assist secure new employment over coming months.

TURSA BOARD of DIRECTORS

 

HEALTH:

If you have cold or flu-like symptoms and are yet to obtain medical advice, contact the National Coronavirus Hotline on 1800 020 080.

 

DISABILITY SUPPORT:

Disability Information Helpline

The Disability Information Helpline provides information and referrals for people with disability who need help because of coronavirus (COVID-19).

The Helpline can help families, carers, support workers and services, too.

The Disability Information Helpline is free, private and fact-checked.

You can contact the Helpline in the following ways:

  • Phone (free call): 1800 643 787
  • If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.
  • Livechat: click on this livechat (link is external) link, then on the button in the bottom right corner.

The Helpline is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST). It’s not available on national public holidays.

Department of Social Services – Important Information for people with a disability about COVID-19

Frequently Asked Questions – Easy Read Version (PDF)

 

SUPPORT FOR HOUSEHOLDS:

Support for households includes:

  • Income support for individuals
  • Payments to support households
  • Temporary early release of superannuation
  • Temporarily reducing superannuation minimum drawdown rates
  • Reducing social security deeming rates

Go to the Treasury website

Or, to Services Australia

Or to make a claim for income support visit MyGov

 

JOB SEARCH RESOURCES:

The Australian Government Jobs Hub
Check out some Useful Resources

Enquiry Form

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Email *

Address

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Select TURSA Centre *

Your Enquiry *

TURSA values your feedback. Please click a link below to tell us about your experience.

Consumer Protection Form

TURSA protects your rights as a consumer of our training and/or assessment services.

If you are undertaking nationally accredited and/or subsidised training with Tursa Employment & Training and you wish to make a complaint or appeal an assessment decision, you can contact the Consumer Protection Officer by completing the form below.
You will be contacted within 5 business days.

Please note that while your confidentiality will be respected at all times, you must provide your name, contact phone number and e-mail address to be contacted about this matter.

* Required Field

Name *
Email *
Phone
Complaint Details *

Feedback Form

TURSA strives to provide excellent customer service. You may have an idea or suggestion that can help us improve our service to you. If so, we welcome your feedback which you can enter below.
Alternatively, you can download the feedback form and return it to your nearest TURSA centre.
Please note that while your confidentiality will be respected at all times, you need to provide your name and address or contact number if you wish to be contacted about this matter. A response will be made as soon as possible from the relevant Site or Service Manager.

* Required Field

Name *
Email
Address
Phone
Select TURSA Centre *
Your Feedback *

Job Application Form

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First Name *
Last Name *
Address *
State *
Postcode *
Phone *
Email *
Job Title
How did you find out about this role?

Connect with TURSA

Expression of Interest Form

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First Name *
Last Name *
Address *
State *
Postcode *
Phone *
Email *
Preferred TURSA Location *

Training Feedback Form

TURSA strives to provide excellent customer service. You may have an idea or suggestion that can help us improve our training service to you. If so, we welcome your feedback which you can enter below.
Alternatively, you can download the feedback form and return it to your nearest centre.

Please note that while your confidentiality will be respected at all times, you need to provide your name and address or contact number if you wish to be contacted about this matter. A response will be made as soon as possible from the relevant service Manager.

For complaints about the service received, please use the Consumer Protection form instead.

* Required Field

Name *
Email
Address
Phone
Select TURSA Centre *
Your Feedback *

Training Enquiry Form

* Required Field

Name *
Email *
Address
Phone
Select TURSA Centre *
Your Enquiry *

Website Survey

Job Application Form

* Required Field

First Name *
Last Name *
Address *
State *
Postcode *

Phone *
Email *
Job Title

How did you find out about this role?