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Employment Advisers – North Coast

  • North Coast (Tweed Heads South, Kingscliff, Murwillumbah, Ballina, Brunswick Heads, Byron Bay, Mullumbimby, Lismore, Casino, Kyogle, Grafton, Maclean, Yamba)

 Tursa Employment & Training is a large not-for-profit, independent organisation that has a proud 26 year history of providing employment and training services to unemployed jobseekers across 58 sites from Noosaville, Sunshine Coast, QLD to Forster, Mid North Coast, NSW.

 TURSA currently has multiple Employment Adviser positions available on the North Coast, NSW due to our major 12 million dollar digital transformation investment and increased services to participants.

Employment Advisers provide support to eligible, unemployed participants, enabling them to access appropriate services and training to achieve long term sustainable employment outcomes.  The successful applicant will have exceptional people skills i.e. the ability and disposition to engage positively and empathetically with participants, to work with and support them to move into employment or self-employment.

Delivery of Employment Services is a highly competitive industry that is also highly regulated. Continuation of our contracts and the level of business the Government allocates to TURSA depends upon being ranked highly on comparative performance with other providers not only in the immediate area but more so against other providers across the rest of Australia.

Employment Advisers will be required to undertake the Certificate IV in Employment Services training course on-the-job unless they already hold that qualification. They must also have a proven track record combined with the self-belief and inclination to compete and succeed. Staff will need to be flexible and have the ability to adapt as the industry is subject to frequent change and development. Although previous industry experience is desirable it is not essential.

Information on TURSA sites, programs, and services is available on the TURSA website www.tursa.com.au or http://employment.gov.au/jobactive or through Links on our website.

No further information will be supplied to applicants other than as set out as follows or available through the TURSA website or Links to the website, or publications or brochures etc. available for public access at any of our current 58 sites.

Applicants should not canvass current TURSA staff in respect to their application.

Application details and procedures are set out as follows:

  • Selection Criteria – please note the submission of Selection Criteria is essential for applications to be considered.
  • Position Overview
  • Application Procedure
  • Medical Examination
  • Federal Police & Child Protection Checks

Selection Criteria:

 Employment Adviser
ESSENTIAL:
1 Enthusiasm, commitment, and positive attitude to engaging and working flexibly with unemployed clients to achieve employment outcomes
2 Excellent communication skills especially oral
3 A strong sense of self, and level of confidence to engage comfortably with clients suffering unemployment and other disadvantages
4 I. T. skills e.g. Internet, Email, Word, Excel, Microsoft Outlook programs
5 Motor vehicle driver’s licence
DESIRABLE:
1 Relevant practical experience within jobactive or Disability Employment Services over the last 5 years combined with demonstrated consistent performance in achieving outcomes for clients
2 Formal tertiary qualifications

Position Overview:

Position overview
POSITION: Grading as follows based on experience and skills:

Trainee Employment Adviser (opportunities may exist for inexperienced persons who have the interest and enthusiasm to seek a career in the industry.)

Employment Adviser- Grade 1

Employment Adviser- Grade 2

Progression by re-classification to Senior Employment Adviser on merit or the allocation of additional duties at the discretion of management
SCOPE: Employment Adviser is a generic classification which covers work duties such as:
  •         Individual Participant Case Management
  •         Recruitment Officer or Job Placement
  •          Reverse Marketing
  •          Provision of Employer Placement Support
  •          Sourcing Work Experience placements
  •          Sourcing Work for the Dole placements
  •          Conducting individual or group training and/or assessment services
As such an incumbent is a multi-functioned employee engaged to provide direct services to participants in training courses, placement, or support services and other programmes and activities provided to Tursa Employment & Training participants.

Employment Adviser duties shall include the range of duties required to deliver jobactive services prescribed under contract to the Department of Education, Skills and Employment (DESE).

An incumbent may be required to discharge all of the duties or some of the duties in such combination as specified as is necessary to deliver contracted services and taking into consideration the abilities and skills of the worker, and the needs of the site and participants.

Application Procedure:

Applicants are requested to follow the following format in applying for employment:

  1. Address all of the selection criteria in a concise and relevant manner in your letter of application or as a separate (preferred) attachment to your letter of application (no more than ½ page per criterion - just a simple statement of fact as to why you believe you meet the criterion will suffice). Objective, quantitative evidence is desired to support your claims. (Please note: The submission of Selection Criteria is essential for applications to be considered.)
  2. Attach a copy of resume with details of three recent, relevant referees, and copies of any qualifications
  3. Please clearly identify your preferred Site(s) or geographical area
  4. Please place a footer on each page of any application letter, resume, and addressing of selection criteria stating your name, date and the position applied for
ALL APPLICATIONS WILL BE TREATED IN THE STRICTEST CONFIDENCE

TURSA reserves the right to appoint applicants prior to the closing date.

Medical Examination:

Tursa Employment & Training reserves the right to require applicants to undergo a medical examination before offering employment.


Successful applicants will be required to provide evidence of their COVID-19 vaccination immunisation record or medical contraindication certificate (the collection, handling and storage of such information provided, will be undertaken in accordance with the security requirements of the Australian Privacy Principles).

Federal Police and Child Protection Checks:

Successful applicants will be required to undergo Federal Police and relevant State Child Protection Checks before confirmation of employment.

All jobs offers will be subject to satisfactory reference checks.

North Coast
Job Info
Job Status: Open
No of Vacancies: 1
Date Posted: 26/11/2021
Expiry Date: 10/12/2021
Job Type: Full Time
Salary Info
Salary Type: Negotiable

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TURSA strives to provide excellent customer service. You may have an idea or suggestion that can help us improve our service to you. If so, we welcome your feedback which you can enter below.
Alternatively, you can download the feedback form and return it to your nearest TURSA centre.
Please note that while your confidentiality will be respected at all times, you need to provide your name and address or contact number if you wish to be contacted about this matter. A response will be made as soon as possible from the relevant Site or Service Manager.

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