Employment Advisers – Wivenhoe
TURSA is seeking applications from those who meet our selection criteria, to work within the area listed below, to provide services and support to eligible, unemployed clients to enable those clients to access appropriate, relevant training to achieve employment outcomes under the Australian Government’s jobactive programme.
Delivery of Employment Services under the jobactive programme is a highly competitive industry. TURSA is currently a very successful and highly-ranked provider of jobactive services to businesses and unemployed persons in the eastern seaboard region from Forster on the Mid-North Coast of NSW to Noosaville on the QLD Sunshine Coast.
The successful applicant will have excellent people skills i.e. the ability, disposition and commitment to engage positively and empathetically with clients to work with and support them to move into employment or self-employment. The position is one of contributing your skills, knowledge, and energy into the client-worker relationship as a partner with the client in seeking opportunities for gainful employment, and to engage and negotiate with employers as required on behalf of your client.
Experience in employment services, whilst desirable, is not essential but proven, good customer service and relations skill are.
Employment Advisers will be required to undertake the Certificate IV in Employment Services training course on-the-job unless they already hold that qualification. Certificate IV in Employment Services is a nationally accredited and recognised qualification in the industry and will be delivered at no cost to the employee.
No further information will be supplied to applicants other than as set out as follows or available through the TURSA website or Links to the website, or publications or brochures etc. available for public access at any of our current jobactive sites.
Applicants should not canvass current TURSA staff in respect to their application.
Application details and procedures are set out as follows:
- Selection Criteria – Applications submitted without addressing the selection criteria WILL NOT be considered
- Position Overview
- Application Procedure
- Medical Examination
- Federal Police & Child Protection Checks
|1||Enthusiasm, commitment, and positive attitude to engaging and working flexibly with unemployed clients to achieve employment outcomes|
|2||Excellent communication skills especially oral|
|3||A strong sense of self, and level of confidence to engage comfortably with clients suffering unemployment and other disadvantages|
|4||Relevant practical experience e.g. within jobactive or Job Services Australia combined with demonstrated consistent performance in achieving outcomes for clients is desirable but not essential|
|5||I. T. skills e.g. Internet, Email, Word, Excel, Microsoft Outlook programs|
|6||Motor vehicle driver’s licence|
|POSITION:||Grading as follows based on experience and skills:
Trainee Employment Adviser (opportunities may exist for inexperienced persons who have the interest and enthusiasm to seek a career in the industry.)
Employment Adviser- Grade 1
Employment Adviser- Grade 2
Progression by re-classification to Senior Employment Adviser on merit or the allocation of additional duties at the discretion of management
|ACCOUNTABLE TO:||Cluster Manager, Manager, Co-ordinator or Team Leader as determined or allocated|
|As at:||Wednesday 5th December 2018|
|Classification & Salaries:||Training & Placement Officer Grade 1 & 2 LMAI Award shall apply for Employment Adviser Grade 1 and Employment Adviser Grade 2, respectively
Senior Employment Adviser will be substantively Training and Placement Officer Grade 2 (LMAI Award) plus additional discretionary increments up to a maximum salary equivalent to Level D, Training & Placement Co-ordinator (LMAI Award)
Salaries and conditions of employment are above those prescribed in the award, and range from $53,141 p.a. to $57,330 p.a. for Grade 1 EA and from $58,929 p.a. to $67,088 p.a. for Grade 2 EA, are dependant upon the level of experience and skills.
Generous bonuses are paid in addition to salaries for achieving employment outcomes for clients, and up to $18,550 p.a. of salary is currently available as a tax free benefit.
|OBJECTIVE:||To assist and enable clients to achieve employment or self-employment outcomes.|
|SCOPE:||Employment Adviser is a generic classification which covers work duties such as:
Employment Adviser duties shall include the range of duties required to deliver jobactive services prescribed under contract to the Department of Jobs and Small Business or Department of Social Security (DSS).
An incumbent may be required to discharge all of the duties or some of the duties in such combination as specified as is necessary to deliver contracted services and taking into consideration the abilities and skills of the worker, and the needs of the site and clients.
Applicants must follow the following format in applying for employment:
- Address all of the selection criteria in a concise and relevant manner in your letter of application or as a separate (preferred) attachment to your letter of application (no more than ½ page per criterion - just a simple statement of fact as to why you believe you meet the criterion will suffice). Objective, quantitative evidence is desired to support your claims. (NOTE: Your application will not be considered if you do not address the selection criteria.)
- Attach a copy of resume with details of three recent, relevant referees, and copies of any qualifications
- Please clearly identify your preferred Site(s) or geographical area
- Please place a footer on each page of any application letter, resume, and addressing of selection criteria stating your name, date and the position applied for
- If preference is to mail application: Post:
Manager – Human Resources,
Tursa Employment & Training,
P.O. Box 241,
TWEED HEADS NSW 2485
ALL APPLICATIONS WILL BE TREATED IN THE STRICTEST CONFIDENCE
TURSA reserves the right to appoint applicants prior to the closing date.
Tursa Employment & Training reserves the right to require applicants to undergo a medical examination before offering employment.
Federal Police and Child Protection Checks:
Successful applicants will be required to undergo Federal Police and relevant State Child Protection Checks before confirmation of employment.
All jobs offers will be subject to satisfactory reference checks.