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Employment Advisers – Wivenhoe Region

Tursa Employment & Training is seeking to employ Employment Advisers who meet our selection criteria to work in the areas listed below, to provide services and support to eligible, unemployed participants to enable those participants to achieve employment outcomes under the Australian Government’s jobactive programme.

  • Ipswich

Delivery of Employment Services under the jobactive programme is a highly competitive industry, and continuation of our contracts and the level of business the Government allocates to TURSA depends upon being ranked highly on comparative performance with other providers not only in the immediate area but more so against other providers across the rest of Australia. TURSA is currently a very successful and highly-ranked provider of jobactive services to businesses and unemployed persons in the eastern seaboard region from Forster on the Mid-North Coast of NSW to Noosaville on the QLD Sunshine Coast.

Previous industry experience in jobactive would be highly regarded but not essential. The successful applicants will however, have excellent people skills i.e. the ability, disposition and commitment to engage positively and empathetically with participants, to work with and support them to move into employment or self-employment.

The role provides opportunity to use your skills, knowledge, and energy to build strong working relationships with participants and assist them in seeking gainful employment. You may engage and negotiate with employers as required on the participant’s behalf.

Employment Advisers  will be required to undertake the Certificate IV in Employment Services training course, unless they already hold that qualification. Certificate IV in Employment Services is a nationally accredited and recognised qualification in the industry and will be delivered at no cost to the employee.

Information on TURSA sites, programs, and services is available on the TURSA website www.tursa.com.au or http://employment.gov.au/jobactive or through Links on our website.

No further information will be supplied to applicants other than as set out as follows or available through the TURSA website or Links to the website, or publications or brochures etc. available for public access at any of our current 58 sites.

Applicants should not canvass current TURSA staff in respect to their application.

Application details and procedures are set out as follows:

  • Selection Criteria – please note the submission of Selection Criteria is essential for applications to be considered.
  • Position Overview
  • Application Procedure
  • Medical Examination
  • Federal Police & Child Protection Checks

Selection Criteria:

Please note: The submission of Selection Criteria is essential for applications to be considered.

Employment Adviser / Trainee Employment Adviser 
1 Enthusiasm, commitment, and positive attitude to engaging and working flexibly with unemployed participants to achieve employment outcomes
2 Excellent communication skills especially oral
3 A strong sense of self, and level of confidence to engage comfortably with participants suffering unemployment and other disadvantages
4 Previous experience in Employment Services demonstrating consistent performance in achieving outcomes for participants would be highly regarded, although not essential
5 I. T. skills e.g. Internet, Email, Word, Excel, Microsoft Outlook programs; Employment Support System
6 Motor vehicle driver’s licence

Position Overview:

 

POSITION: Grading as follows based on experience and skills:
Trainee Employment Adviser (opportunities may exist for inexperienced persons who have the interest and enthusiasm to seek a career in the industry.)
Employment Adviser- Grade 1
Employment Adviser- Grade 2
Progression by re-classification to Senior Employment Adviser on merit or the allocation of additional duties at the discretion of management
SCOPE: Employment Adviser is a generic classification which covers work duties such as:
  •          Individual Participant Case Management
  •          Recruitment Officer or Job Placement
  •          Reverse Marketing
  •          Provision of Employer Placement Support
  •          Sourcing Work Experience placements
  •          Sourcing Work for the Dole placements
  •          Conducting individual or group training and/or assessment services
As such an incumbent is a multi-functioned employee engaged to provide direct services to participants in training courses, placement, or support services and other programmes and activities provided to Tursa Employment & Training participants.
Employment Adviser duties shall include the range of duties required to deliver jobactive services prescribed under contract to the Department of Education, Skills and Employment (DESE).
An incumbent may be required to discharge all of the duties or some of the duties in such combination as specified as is necessary to deliver contracted services and taking into consideration the abilities and skills of the worker, and the needs of the site and participants.
 

Application Procedure:

Applicants are requested to follow the following format in applying for employment:

  1. Address all of the selection criteria in a concise and relevant manner in your letter of application or as a separate (preferred) attachment to your letter of application (no more than ½ page per criterion - just a simple statement of fact as to why you believe you meet the criterion will suffice). Objective, quantitative evidence is desired to support your claims. (Please note: The submission of Selection Criteria is essential for applications to be considered.)
  2. Attach a copy of resume with details of three recent, relevant referees, and copies of any qualifications
  3. Please clearly identify your preferred Site(s) or geographical area
  4. Please place a footer on each page of any application letter, resume, and addressing of selection criteria stating your name, date and the position applied for
ALL APPLICATIONS WILL BE TREATED IN THE STRICTEST CONFIDENCE

TURSA reserves the right to appoint applicants prior to the closing date.

Medical Examination:

Tursa Employment & Training reserves the right to require applicants to undergo a medical examination before offering employment.

Federal Police and Child Protection Checks:

Successful applicants will be required to undergo Federal Police and relevant State Child Protection Checks before confirmation of employment. All jobs offers will be subject to satisfactory reference checks.

Wivenhoe Region
Ipswich
Job Info
Job Status: Open
No of Vacancies: 1
Date Posted: 29/07/2020
Expiry Date: 14/08/2020
Job Type: Full Time
Salary Info
Salary Type: Negotiable

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TURSA protects your rights as a consumer of our training and/or assessment services.

If you are undertaking nationally accredited and/or subsidised training with Tursa Employment & Training and you wish to make a complaint or appeal an assessment decision, you can contact the Consumer Protection Officer by completing the form below.
You will be contacted within 5 business days.

Please note that while your confidentiality will be respected at all times, you must provide your name, contact phone number and e-mail address to be contacted about this matter.

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TURSA strives to provide excellent customer service. You may have an idea or suggestion that can help us improve our service to you. If so, we welcome your feedback which you can enter below.
Alternatively, you can download the feedback form and return it to your nearest TURSA centre.
Please note that while your confidentiality will be respected at all times, you need to provide your name and address or contact number if you wish to be contacted about this matter. A response will be made as soon as possible from the relevant Site or Service Manager.

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Training Feedback Form

TURSA strives to provide excellent customer service. You may have an idea or suggestion that can help us improve our training service to you. If so, we welcome your feedback which you can enter below.
Alternatively, you can download the feedback form and return it to your nearest centre.

Please note that while your confidentiality will be respected at all times, you need to provide your name and address or contact number if you wish to be contacted about this matter. A response will be made as soon as possible from the relevant service Manager.

For complaints about the service received, please use the Consumer Protection form instead.

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Select TURSA Centre *
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