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Consumer Protection Form

TURSA protects your rights as a consumer of our training and/or assessment services.

If you are undertaking nationally accredited and/or subsidised training with Tursa Employment & Training and you wish to make a complaint or appeal an assessment decision, you can contact the Consumer Protection Officer by completing the form below.
You will be contacted within 5 business days.

Please note that while your confidentiality will be respected at all times, you must provide your name, contact phone number and e-mail address to be contacted about this matter.

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Feedback Form

TURSA strives to provide excellent customer service. You may have an idea or suggestion that can help us improve our service to you. If so, we welcome your feedback which you can enter below.
Alternatively, you can download the feedback form and return it to your nearest TURSA centre.
Please note that while your confidentiality will be respected at all times, you need to provide your name and address or contact number if you wish to be contacted about this matter. A response will be made as soon as possible from the relevant Site or Service Manager.

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