Celebration Stories Archives

Individualised Service

Meet Kathy, a finance officer at Many Rivers Regional Housing

Kathy explains how she has taken on an unexpected challenge and enjoys it. “I never thought I would be doing finance work, but here I am, and I’m enjoying it,” she tells me with a bright smile.

But Kathy’s journey to this point was a full one. “Although I was unemployed for a long time, since 2011, I was busy,” she reveals. After having her son, Kathy stepped into community work for ten years, helping revive the Aboriginal community’s language and cultural practices in the area. However, when her husband’s health worsened, she had to switch roles and get back into the workforce quickly.

Finding the right support was key

Unfortunately, her previous job agency didn’t deliver the cultural support Kathy needed, which made the transition challenging. “It was saddening,” she admits. But Kathy didn’t give up. She reached out for help and found Leslie Williams, who assisted with the community work. Kathy then connected with TURSA. Kathy said she “Found a supportive agency in TURSA“. Helping her put her volunteer hours towards her employment commitments and even assisting her secure work within the Aboriginal community again.

Focusing on two key areas TURSA was able to assist with individualised support for Kathy to build her confidence needed and provided cultural alignment to her job goals.

Life has improved

Since joining Many Rivers Regional Housing, Kathy’s life has improved. She can now support her kids in more ways, both financially and educationally. Plus, living in a rural area, having a reliable car is essential, and her job has helped her and her family through some tough times.
Through it all, Kathy’s positive attitude and determination have shone through. She’s taken on a new challenge and is thriving, proving that it’s never too late to try something new and make a positive change in your life.

About Port Macquarie – New South Wales

Port Macquarie is a charming coastal town located in the mid-north coast region of New South Wales, Australia. It’s a popular destination for tourists, offering a wide range of activities and attractions for visitors of all ages.

Beaches are one of the main draws of Port Macquarie, and there are plenty of them to choose from. Some of the most popular beaches include Town Beach, Flynn’s Beach, Lighthouse Beach, and Shelly Beach. Each one offers a unique experience, from surfing and swimming to relaxing in the sun.

You can step into the TURSA office conveniently located at Palm Court, Shop 1/14 Short St, Port Macquarie NSW 2444 T: (02) 6583 5799

Are you tired of feeling lost in the job market?
Do you struggle to navigate cultural differences in the workplace?
Are you ready to take control of your career and connect with success?

Look no further than the “Steps to Work” course run by TURSA! This three-day course offers a comprehensive approach to understanding cultural issues in the workplace, making informed job search decisions, and building strong communication and teamwork skills.

With fun and engaging yarns, lunch provided daily it feels more like a catchup than a workshop and it’s producing some positive job results.

During the “Steps to Work” course, you will learn to recognize and navigate cultural differences in the workplace. You will gain insight into how cultural issues can impact your success and learn practical strategies for addressing these challenges. With this knowledge, you will be better equipped to make informed decisions when searching for work and build strong relationships with colleagues from diverse backgrounds.

The course also focuses on helping you make good impressions in the workplace. You will learn to communicate effectively, plan and prioritize tasks, and develop strong teamwork skills. These essential skills are critical for any job and will help you stand out to potential employers.

Steps to Work will help build your self esteem

In addition to building your communication and teamwork skills, the course will also help you manage your work-life balance. You will learn to set realistic goals, manage time effectively, and avoid burnout. This focus on work-life balance is essential for maintaining a healthy and sustainable career.

Perhaps most importantly, the “Steps to Work” course will help you nail interviews and overcome nerves. You will learn practical strategies for preparing for interviews, crafting effective resumes and cover letters, and presenting yourself confidently and professionally. These skills will help you land your job and give you the confidence to excel once you’re there.

Finally, the course will help you explore the local job market to expand your opportunities. You will learn how to identify potential employers, research job openings, and build relationships with key stakeholders in your industry. With a comprehensive understanding of the job market and the skills to succeed, you will be poised for success in any career you choose.

“Steps to Work” course run by TURSA is a must for anyone looking to build a successful career. With its focus on cultural understanding, communication, teamwork, work-life balance, interview skills, and job market exploration, this course will equip you with the tools you need to connect for success in the workplace. So don’t wait! Take control of your career today and contact TURSA for “Steps to Work”!

Raw Emotion Evident as Tammy Shares Her Story

Tammy can you tell me a little bit about what initially got you to want to come to TURSA for assistance and what the thought of having a job would do to change your Life?

“OK, so after almost 25 years of marriage, being a housewife and mother, my situation had changed. I knew financially I had no choice but to enter the workforce, something I’ve never done before.”

Tammy can you just talk me through a little bit about what TURSA has done to support you while you’re looking for work?

“So, appointment one was the scariest thing for me. I was a blubbering mess. I was so nervous. I knew I wasn’t emotionally ready to be in the workforce. However, I was in that position where it had to happen. Lisa kept reassuring me that I was in a happy, safe place and could take my time. We’ve worked through all the steps to get me ready. It was to the point where I left the appointment going, you know what, I think I can do this for a change. And just after every appointment and lots of encouragement, I just got more and more comfortable. And then, all of a sudden, Lisa rang me up and said, “Oh, this business is looking for employees. How about it? Are we ready?” And I said, “You know what, we’re going to try.” So, I handed in my resume within half an hour and anxiously awaited the reply. To my absolute joy, it did come, and I sat a great interview with them.

But once again, the anxiety, I’m older, have health concerns, and don’t have a license, which was part of the troubling things about my situation. And through it all, Lisa kept saying, “You know what, don’t give up. In our hearts, it’s bound to happen. So just don’t worry.” And it did, and they offered me the position.

So you landed the job, how is it, what has been your favourite experience so far?

So yes, I am working, and the people I work with are great. I enjoy the customer interaction, and my favourite part of the job was over Christmas, just seeing all the happy people going about shopping and preparing for the holidays.”

It makes me a bit emotional too!

“Tammy’s journey has been truly inspiring. From the moment she walked into my office, scared and uncertain, to where she is now, overcoming obstacles and finding work, I am incredibly proud of her. It’s moments like these that make my job so fulfilling, knowing that the support I provided has helped Tammy and her family. Her dedication and perseverance have been exceptional, and I am honored to have been a part of her progress.”

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About Woolgoolga – New South Wales

Woolgoolga is a coastal town located in the Mid North Coast region of New South Wales, Australia. It is known for its beautiful beaches and stunning coastline, as well as its rich cultural heritage, particularly its strong Indian community. The town has a vibrant and lively atmosphere, with plenty of restaurants, cafes, and shops to explore. One of the town’s most notable attractions is the Sri Venkateswara Temple, a Hindu temple that attracts visitors from all over the world. Woolgoolga is also a popular destination for surfers, with its consistently good waves making it a top spot for surfers of all skill levels. Whether you’re looking for a relaxing beach holiday, a cultural experience, or an adrenaline-fueled surfing adventure, Woolgoolga has something to offer everyone. TURSA is conveniently located at 10 Queen St, Woolgoolga NSW 2456

“Breaking into a New Job Market: Andrew’s Story of Challenges and Success”

Thanks for chatting with me Andrew, can you tell me a little about how you came to TURSA in Coffs Harbour?

“I relocated from Molong near Orange to Coffs Harbour. It was some time ago when I joined TURSA. Finding work in Coffs Harbour was challenging for me. Initially I wanted to find a sales job while I got on my feet, but my background is in computers and IT. I used to run my own computer business and had received training in the field, but technology was advancing so quickly that I was struggling to keep up. Despite being surrounded by computer shops, most of them were family-owned businesses, making it difficult for me to secure employment. I found that getting a job in IT in the area required the right connections. It was nothing but IT for me from school onwards so going there and seeing all the computer shops and then realising I needed to be a family member to get in was disheartening. The other challenge I found was that technology was moving so fast and not being in a job I could not maintain my industry standards. I did a few short jobs but really found working in IT that it was better working for myself. I could manage myself a lot better and did not have a boss telling me to do things that a customer would not like or appreciate. So, in that respect I am glad I am currently out”

Can you tell me a little about what you have done in conjunction with TURSA to secure employment here in Coffs Harbour?

TURSA assisted me with getting my RSA certificate to open further options for work. I did spend some time serving drinks but found it wasn’t really my thing.

Tursa assisted me to purchase new clothes and helped with petrol for the first week after I transitioned into a cleaning role which was a significant help. My current role I find I have been loving it and found a job that I enjoy.

What are your plans for the future. Now that you are working has that got you thinking about what doors may open?

I think eventually I’d like to start my business again. There are some ongoing issues with my website that will be resolved next year. I want to get that all started again but this time I want to approach it differently and be more involved. I would be keen to see if there is any more support, I can get through TURSA so that I can build it up. Because I was a one-person business, I really want to get more people in to help me and to build up more business.

But for now, I am working for a business that is appreciative, great communicators and happy to praise a job well done which makes it a great place to work.

Andrew – Participant Coffs Harbour

“Supporting a Job Search: Terrie’s Strategies for Helping Andrew Find Work”

Hi Terrie. Can you tell me a little about Andrew and what has been achieved while he has been getting assistance from you at TURSA?

“Andrew had previously worked with us when we were Job Network and had completed the NEIS program he became self-employed, but his business took a hit when the COVID-19 pandemic hit. He returned to us for support”.

So when Andrew returned and you realised his business was not going to sustain him, how did you approach the new challenge he was facing?

“He has a background in computer work but this time around he decided not to look for work in IT as it had proven to be too difficult. We were determined to help him find a job that would fit his current needs. The first opportunity was a job at Club 300, but he needed an RSA which we organised. But unfortunately, that job was filled before he was able to secure it. We then found him a role in office cleaning, however that job was not really a good match, so we got him another job with a different cleaning company which is what he is currently doing now.”

That is a really big change from his skillset, how is he finding doing a totally different role especially one so physical?

“Andrew is in his early 40s and realized that he needs to continually update his skills if he wants to stay relevant in his work in IT due to the rapid changes in technology. Consideration also had to be considered with the type of work he could sustain as he is diabetic, which limits the amount of work he can take on since he may get tired easily. However, he is currently enjoying the job he has, which is great!”

-Terrie a local Employment Adviser.

"Success is not always a predetermined destination, but rather a journey of unexpected twists and turns that may lead us to places we never thought we'd go."

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In conclusion, Andrew’s journey to Coffs Harbour was not an easy one. Despite his expertise in his profession, he struggled to secure employment in his field and eventually technology go ahead of him. However, he did not give up and instead found alternative employment with the assistance of Terrie and TURSA that allowed him to refocus and plan.

Although it was not what he had initially envisioned for himself, Andrew’s new job has brought him a sense of purpose and a renewed passion for his profession.

Andrew’s resilience and determination have paid off, and he is now in a better position to relaunch his business when the time is right. He has learned the importance of adaptability and the value of keeping an open mind when faced with challenges.

Coffs Harbour is a coastal city located in the Mid-North Coast region of New South Wales, Australia. According to the latest Census in 2021, the population of Coffs Harbour is around 77,000 people. The median age of residents is 43 years, with 49.8% of the population being female and 50.2% male.

Highlights of Coffs Harbour, NSW:

Natural beauty: Coffs Harbour is known for its stunning natural beauty, with attractions like the Solitary Islands Marine Park, Dorrigo National Park, and the Big Banana.
Beaches: Coffs Harbour has a range of beautiful beaches, including Park Beach, Jetty Beach, and Sawtell Beach.
Food and dining: Coffs Harbour has a thriving food and dining scene, with many seafood restaurants and cafes serving fresh local produce.
Events and festivals: Coffs Harbour hosts several events and festivals throughout the year, including the Coffs Harbour Show, the Coffs Coast Food and Wine Festival, and the Bellingen Jazz and Blues Festival.
Sporting facilities: Coffs Harbour has a range of sporting facilities, including the C.ex Coffs International Stadium, which hosts national and international sporting events.
Education: Coffs Harbour has several primary and secondary schools, a TAFE campus and a campus of Southern Cross University.
Healthcare: Coffs Harbour has a range of healthcare services, including the Coffs Harbour Health Campus, a major regional hospital.

Overall, Coffs Harbour offers a great mix of natural beauty, entertainment, and quality of life for its residents and visitors. TURSA is convenently located 144/148 W High St, Coffs Harbour NSW 2450

Dedication & Hard Work Pays Off

Leah, a Disability Employment Advocate at TURSA, shared with us her passion for her work and her sense of satisfaction when she was able to secure a positive outcome for Martyn. During the conversation, Leah’s face lit up with a genuine smile, demonstrating her commitment to her role. In addition, her dedication to working with employers to find suitable employment for Martyn showcases the exceptional work done by the entire TURSA team.

Working with Martyn, Leah secured a best employment outcome, this in turn has been life changing for him. We share his story below

If you are keen to work and are managing a disability, experience the genuine support from our TURSA Team, it’s easy, register HERE

Best Outcomes start with Perserverence

Martyn, a man who faced challenges from meningitis as a baby, had been working as a volunteer at Currumbin Sanctuary for 11 years before COVID hit and he found himself at a loss.

Despite his limitations in speech and fine motor skills, he was determined to find paid work for the first time in his life.

Leah, his Disability Employment Advocate, worked tirelessly with him, using reverse marketing tactics to showcase Martyn’s strengths and value as an employee. They walked around to pet stores, nurseries, and vets, handing out Martyn’s resume.

Hard Work Paid Off

As a result, their hard work paid off. A new franchise owner took over a local McDonald’s and expressed interest in diversifying their workforce.

Leah submitted Martyn’s resume and highlighted his reliability and punctuality. In November, Martyn got the job, he couldn’t be happier! He’s been working in the maintenance team, cooking fries, keeping the place looking clean and fresh and helping customers with touch screen ordering. His employer is thrilled with him and he’s loving every minute of it.

"Everyone Loves Martyn Here"

Tyson, a shift manager at McDonalds Murwillumbah, recently gained a valuable team member in Martyn. Despite the restaurant losing staff due to them leaving school and moving forward with their life choices, Martyn’s arrival has been an enormous asset with his ability to handle multiple jobs such as pre-close work, wash-up, fries and restocking. Not only is he efficient, but he’s also helped maintain the cleanliness of the front of the restaurant.

Significant Improvement from school to work

Tyson shared that he and Martyn actually went to school together and that Martyn was a year ahead. He wasn’t aware Martyn had secured employment at Mcdonalds’ and was happy to see him form part of the team. Tyson said, “I’ve seen a significant improvement in Martyn’s communication skills and ability to fit in with the team. Everyone at the restaurant has come to appreciate having Martyn around, and his positive impact is undeniable.

"TURSA Support is Evident"

“TURSA’s support has been instrumental in helping Martyn excel in his role at our restaurant. As a manager, it’s a huge relief to have someone like Martyn who is always punctual, 10 minutes early and takes the initiative by asking what tasks need doing and where. He’s also always impeccably dressed, which is a big deal for us. He is a great employee, and Martyn’s positive attitude towards work is contagious. Even when faced with tasks like washing dishes or changing bins, which can be unpleasant, he approaches them with a smile.

Having Martyn on our team has been a positive experience for our entire team and me as a manager. Definitely a best employment outcome. His work ethic and attitude inspire our younger staff, and it’s a reminder that anyone can succeed in their chosen field, regardless of their challenges. Martyn is a valuable support for our team and a role model for others. Overall, having Martyn on our team has been a huge benefit, and we feel lucky to have him.”

TURSA helps people managing disability secure employment. With 28 years of experience and a genuine desire to help make them your perfect choice as a DES provider.

To register for support CLICK HERE
To contact us for more information CLICK HERE

Everyone has dreams, goals and ambitions, but sometimes they are yet to be realised. It can be challenging to keep pushing forward when there seems no hope of overcoming adversity. But it is possible! Here is proof that dreams come true; sometimes, an opportunity presents itself in the most unexpected moments.
It’s essential to have faith in yourself and never give up—even when the odds are stacked against you. When an opportunity arises, don’t hesitate: seize it with both hands and make your mark! You may be surprised at what you can achieve with determination and hard work. Additionally, don’t forget to accept support from others—it can often help open doors that seemed impossible before.

Here are a few of the hundreds of moments we experience across our network each week. We hope they inspire you as much as they do us.

Celebration to Disapointment to Celebration

Omot faced a long and challenging journey of job seeking, enduring four years without success. However, despite language barriers causing the initial challenge for Omot, his commitment never wavered. He simply said to Tursa Employment & Training, “please find me any job – I will do anything”. Thankfully with persistence it paid off. Omot got an opportunity to access work with an understanding employer willing to look beyond linguistic boundaries and consider the strengths that would make Omot invaluable in their organisation.

The Unthinkable

Then Omot’s luck took a downturn as he was advised by his employer that they had lost the contract, meaning termination of his and all other staff’s employment.

Tursa Employment and Training again offering necessary assistance for Omot to reapply for Job Seeker Payments, of course, it felt like a step backwards for Omot – until something interesting happened!

At the next appointment at TURSA, Omot announced he had approached the new contract winner directly.

Omot had approached the new company with unabashed courage and fearlessly put himself forward as a qualified candidate for the position. Presenting his experience with pride in the hope of consideration.

A Second Chance

Omot’s advocate at TURSA arranged a meeting with the new contract holder and negotiated a trial shift. Shortly after, the employer contacted Tursa Employment and Training to advise that they would be pleased to offer Omot a position within the organisation.

The employer has since informed us that Omot is an excellent asset to the team and that he will have employment for life with them should he wish.

It was a great feeling to witness that Omot has developed the confidence and communication skills to advocate for himself.

Omot has come a long way, and we are proud to see his progress since commencing with Tursa Employment and Training.

How Damo overcame adversity!

Only 12 months ago, Damon was living in unsuitable housing and sinking into debt. His disability posed an additional barrier to gaining employment and provided more hurdles for him to climb over. But, it was no match for his perseverance and desire to create change. With the help of TURSA DES-ESS, Damon persevered, overcoming the barriers he faced and forging solutions to improve his life. Today, he is happily employed as a laundry serviceman at one of Brisbane’s hospitals – a testament to overcoming adversity and making positive changes in one’s life.

“I was living in unliveable accommodation in another suburb & my Disability Employment Advocate assisted me finding and applying for more suitable accommodation because of this help I’m now in suitable accommodation where I feel safe.”
“I felt as though being unemployed with a disability I dug myself into a hole and I’m now on the right path. I finally feel liberated, and my self-esteem is beginning to grow, I feel myself again.”
“I attempted to study a few different courses in an attempt to try new things with no success. My Disability Employment Advocate sat down with me and looked at different roles with different companies to help me find something that I could do within my ability, and we found my current role.”
“I wanted a job where I could remain active that I could physically complete as that’s very important to me. This role has really given me meaning in life and something to live for. Since commencing employment, I have had money to buy simple things like eating the foods I want and purchase things like clothes, underwear, and new tea towels.”

From Transport to Truss - Paul made an impression and secured his future.

Paul, a proud Indigenous man aged 64 with a disability that made him unable to sit for too long or undertake strenuous physical activity, faced an uncertain future.

TURSA’s Disability Employment Advocate introduced Paul to Steve from Aboriginal Employment Strategy who in turn introduced Paul to The Truss Company. Paul was initially not deemed suitable for the role he interview for but, he left such an impression on the General Managers April and Dean in just two days that they created job role tailored specifically for his capabilities.

Despite those initial doubts about whether he was suitable due to its physical requirements, five weeks later the company were saying “they wanted ten more people like Paul”. His story is one of courage and resilience which shows us how determination can take you places even when it seems difficult!

Anxiety and Mental Health did not stop Jo achieving her goals!

Jo was looking for an employer who could be understanding and accommodating of her mental health issues. Peta, Jo’s Disability Employment Advocate, worked hard to assist Jo and help find solutions. Together they crafted a new resume that highlighted the strengths Jo brought to any role. Peta assisted Jo with some new interview clothes and then got to work and started marketing Jo directly to employers. A position was secured at North Lakes Hotel as a housekeeper and the employer was able to provide the hours Jo needed. Jo recently advised us that; “She is enjoying the positive team environment, flexibility of hours around school pickups and the ability to rebuild her confidence.”

With compassionate support from dedicated individuals like Peta’s working here at Tursa Employment & Training – Job searchers such as Joe are assisted into secure roles in which they can thrive!

“It’s so rewarding to help the elderly live an independent life” Daniel’s response when asked about what he loves about his job.

Rachelle – Daniel’s Manager, said:

“He is just lovely, pleasant and shows common sense and initiative, he has become an integral part of the team and I can’t speak highly enough of him”.

We sat down and had a chat to Daniel and this what he had to say.

Tell us a little about your TURSA experience?

”I’m proud of the fact that I had always been able to get interviews on my own – for some reason or another I just never seemed to be able to land the position, While TURSA is the first provider that helped link me with the right employer who created the perfect position for me based on my skills and experience it was certainly the right fit! Liberty is just amazing.

How has work change your outlook on life?

“It’s rewarding to help the elderly live an independent life.
It is good to go somewhere you enjoy going every day, has better financial benefits and it feels good to go home and talk about my day at work with my wife”.

What do you enjoy most about working for Liberty?

“The people here are amazing, so lovely. They were willing to mould a position to my skills and abilities and to have such approachable staff and senior management”.

Who is Liberty Community Connect?

Well, without reading the brochure and after spending under 30 minutes with CEO Allan, I had a pretty good idea.

They are a passionate, hardworking, driven team that doesn’t just discuss diversity and inclusion; they live it daily.

We were there to talk to a staff member Daniel, and while there, we got the pleasure of chatting with Allan and Rowena.

It’s such an inspiring feeling when you hear the passion, not in words, but the emotions and actions to help others live their best independent lives.

Allan had decided they wanted to attract people with employment challenges and find roles in which they could excel. If that meant a few modifications or a buddy system for an additional sense of support, then so be it.

Allan said, “It is essential that they have their own voice. They need to feel comfortable asking if they need help or can’t adapt, to be empowered, independent and contribute in their own right. They don’t need staff to try to help without asking if it’s needed.

Daniel has proven himself very capable; with a few simple modifications can drive and pick up clients. In the 4 months since he started, he has had various jobs that make him of great value. Daniel also assists in Admin, Domestic services and the Centre. Initially, Daniel wanted an admin role, but after some discussion, he has undertaken a traineeship. A certificate III in independent disability support.

We asked Allan if he recalled the interview when he first met Daniel and how we would describe him. Allan said, “I would call him a very articulate and passionate person; he was driven to find a job with purpose and value. I would also have to say he has an engaging personality and makes a genuine effort to help people; he’s proactive.

Daniel has been very open about the fact he doesn’t consider he has a disability. I would have to agree; he got the job because he can do the job”.

Rowena mentioned that Daniel had been buddied up with Mary, and she describes him “as an absolute hoot”.

Allan said; “they had initially taken on 10 trainees. While challenging, everyone learnt a lot from the exercise. While not all new staff worked out as some did not find the roles the right fit for them, overall, it has been a resounding success.

Meet an Angel – Jen Stuart.

Jen Stuart founded a program called the Abilities Plus Program in 2000 and has won numerous awards for the work she does including 2015 Gold Coast Volunteer of the Year, an Australian of the Year nomination in 2015 and a Small Employer of the Year finalist at the 2016 Queensland Training Awards. Read on and discover how one amazing lady said to me “my purpose in life is helping others” and went on to show me.

Jen created the Abilities Plus Program to give back to people and help change their lives. Having a tough childhood herself gave her the motivation and drive to help others find the road to recovery. That alone is inspiring and then Jen laughs and says, “I’m turning 72 very soon”. Motivated by her own life experience Jen helps others live the best life they can, she said she has only taken 1 day off in 30 years and that was to be a guest speaker!! Everything she does is practical in nature, from turning dirt into soil, to producing culinary herbs, fruits and salad vegetables to provide 2 boxes of organic food to donate to Rosies to help feed the homeless. In addition to this, support is provided to the domestic violence community and assists with gardening to the properties at no charge. Everything you see with Jen’s Nursery is holistic in its approach in giving back to others.

There is no power on the site and Jen with her team of trainees have turned a baron hillside into a productive garden.

Traineeships provide up to 10 Jobs

The Abilities Plus Program Jen runs is a traineeship. She supports up to 10 participants at a time and they are all paid above award traineeship wages. The training is focused on creating organic food through gardening. Offered as a 6-month program called the Certificate II in Land Management Conservation and Ecosystem Traineeship.

Mandi from TURSA was with me along with Katie and you could feel the emotion when they talked about Jen. She not only impacts the participants lives but the TURSA team as well. Mandi said “This woman is an angel put on this earth to change people’s lives, she is just incredible”.

Jen’s nursery has just relocated to Nerang 5 weeks ago from Mermaid after losing access to a site they had managed for a number of years(see previous challenges faced). Jen has quickly turned the hillside into a flourishing garden with the help from her trainees.

“Bronwyn Met an Angel. I’m Healing, Katie”

Katie from TURSA has two participants in the program. One of those participants Bronwyn had been struggling to gain employment and was managing some mental health and life hurdles as a result. Katie said “I had always seen in Bronwyn that there was so much good to give, this opportunity has been amazing for her, I have seen her blossom”. Bronwyn said to Katie “Jen has changed my life in 4 days, I’m healing Katie”.

Bronwyn loves working with other people and has a deep and amazing background working in the aboriginal community. This opportunity has allowed Bronwyn to become Bronwyn once again.

Fabio met an Angel “It’s good for my soul”

Fabrizio (Fabio) has been with TURSA for a while and was in Jobactive previously. He had worked at Currumbin Sanctuary and really loved that work experience. Fabio manages a few disabilities, and when the opportunity arose to work with Jen, Fabio jumped at the chance. He is so happy and doing something he loves. It has also given him some money that was desperately needed. Fabio loves being outdoors and working in the garden. Fabio said, “it’s good for my soul”.

Without a licence, it was hard to find a role that Fabio could access from home. This location has been perfect, with a bus line right nearby, making it a simple process to get to work.

Jen is one of a number of amazing businesses that understand the importance of providing a calm supportive and structured approach, to provide a runway back to employment. If you are seeking support getting back into employment, please take a moment and contact us. We are here for you!

Living with Disability

Ben’s story is one of inspiration. He has dealt with anxiety and shyness in the past, but through hard work and dedication, he has been able to manage these challenges and make living with his disability easier to manage.

Finding the right employer was essential for Ben. He needed to find an organization that understood his strengths and can provide him with opportunities to grow.

Ben’s first two jobs involved food. Ben explained that he intensely disliked handling food from a very early age. Living with anxiety, Ben was working in a fast-food environment! Ben managed to stick to the role for 6 months but knew working in a fast-food customer service was not the right fit for him long term.

Mum Sue said, “Ben had tried numerous other support providers around town. He did not feel he was getting the support he needed. He decided to try TURSA and since meeting Kim, has not looked back.”

Gaining Confidence

Since joining TURSA, Ben has found an enjoyable job that suits his skillset and interests. He works in a team environment where he feels supported by his managers. His favourite thing about his job is having a sense of control, and calm where he can work systematically. Ben said, “Because I need structure and order in my life, Coles is working out really well. I enjoy a role where I can be organised, paid regularly, and pay my bills. As a result, I feel far more relzed and in control of my life and how I spend my time.”

With the right support, Ben now is excelling in his role.

Ben found that TURSA not only provided him with the training he needed for work, but also the confidence to look for and move into a more suitable role. He is now working at Coles in Grafton as a night filler and says that he feels much more confident in his abilities. His goal is to provide the best night-filling work in-store.

Ben’s experience shows that TURSA can not only help with the technical aspects of finding a job, but also with the softer skills like building confidence. If you’re feeling stuck in your job search, remember that TURSA is here to help!

Are you looking for support to achieve your goals?

If like Ben, you are looking for a job that suits you contact us at TURSA we are here for you!

CLICK HERE AND CONTACT A LOCAL OFFICE

Mirjam Owen, had spent several years caring for her terminally ill husband and her mother who had dementia. She had been out of the workforce during this time due to being a carer.

Mirjam felt having the gap in her resume would make her unemployable, in addition Mirjam suffered from anxiety and low confidence. She was then put in contact with Tursa Employment and Training to help assist her in overcoming these barriers.

Melinda, from TURSA Nerang, was assigned as Mirjams Employment Adviser. When Melinda met Mirjam she could see that she needed support with her mental health. The priority was to help guide Mirjam to the support services she required. Melinda explained how mental health support works and that Mirjam was eligible for a mental health care plan. Mirjam was not aware that these services were available and through Melinda’s assistance, Mirjam found a GP who established a mental health care plan for her.

Melinda then discussed employment goals and suggested using her life experiences and turning them into a career.

“Miriam thrived in caring for others. By using those strengths, she could become a support worker or a nurse in aged care.” Melinda said.

TURSA assisted Mirjam to enroll in a Certificate III in Individual Support to formalise her skills.

While Mirjam was training to become an AIN her mother was placed into palliative care and sadly passed away. During this turmoil Mirjam still completed her certificate as she knew she wanted to be a Nurse and she wanted to keep herself busy.

Mirjam has since secured employment at Pindarra Palliative Care. Her gap in employment, actually gave her the experience to enter a new career she loves. Melinda will continue to support Mirjam throughout the first six months of employment.

Mirjam said “Melinda has changed my life. I am so grateful for her.’

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