Overcoming Challenges with TURSA’s Support
When Justin first connected with TURSA, things weren’t easy. He felt unheard and even considered leaving our services. But with guidance from Christine , everything changed.
Accessing Resources and Training
Christine helped Justin access essential resources—like a bike for transport and training programs including CTA and Connect. During these programs, Justin discovered his passion for working at Spring Grove Fresh Food.
From Training to Employment
Despite initial setbacks, Justin enrolled in the Intro2Food Production course, partnered with Spring Grove. His commitment was unwavering—attending every session and leaving a lasting impression.
Thanks to Christine’s advocacy and Spring Grove’s willingness to give him a chance, Justin secured a work trial that blossomed into ongoing employment.
Thriving in His New Role
Today, Justin is thriving, proud of his achievements, and grateful for the support that helped him succeed.
Inspired by Justin’s journey? Learn more about how TURSA and local businesses like Spring Grove Fresh Food are creating pathways to success.
👉 Contact TURSA to find out how we can assist you.
Hearts of Purple with the support of TURSA have further increased protection for domestic violence victims
Domestic violence is a national crisis.
In Australia:
- 1 in 4 women and 1 in 14 men have experienced physical and/or sexual violence from an intimate partner since the age of 15.
- 1 in 6 women and 1 in 18 men have experienced partner violence.
- 1 in 4 women and 1 in 7 men have experienced emotional abuse by a partner.
- 1 in 6 women and 1 in 13 men have experienced economic abuse.
- In 2023–24, nearly 9 in 10 hospitalisations for assault by a partner involved female victims.
- On average, one woman is killed every 8 days and one man every 41 days by an intimate partner.
- Around 6,500 hospitalisations each year are directly linked to family and domestic violence injuries.
These are not just numbers—they represent lives disrupted, families torn apart, and communities in crisis.
Hearts of Purple, a Queensland-based registered charity, was founded in 2017 after the tragic murder of Teresa Bradford. Since then, the organisation has become a lifeline for high-risk victims of domestic and family violence—providing emergency accommodation, cyber safety tools, duress watches, relocation support, and emotional care. [heartsofpurple.org]
🎥 Operation Family Protect: A Life-Saving Initiative
Thanks to funding from TURSA’s 30 Year Community Grant Program, Hearts of Purple have expanded Operation Family Protect with additional cameras—a targeted safety initiative that installs surveillance cameras in homes of high-risk victims. These cameras:
- Deter potential threats
- Provide evidence for police intervention
- Offer peace of mind to families living in fear [tursa.com.au]
This initiative is already saving lives and empowering victims to reclaim their safety and dignity.
“These additional cameras funded by TURSA are more than just technology—they’re a shield, a voice, and a lifeline.”
— Michelle Beattie, CEO of Hearts of Purple
🤝 TURSA: Supporting Communities for 30 Years
TURSA has been a trusted partner in employment, training, and community support since 1994. In celebration of its 30th anniversary, TURSA launched a $1 million Community Grant Program to uplift grassroots organisations like Hearts of Purple that are making a real difference in people’s lives. [tursa.com.au]
📢 How You Can Help
Support Hearts of Purple and be part of the solution:
- 💸 Donate to fund safety equipment and crisis packages
- 🧸 Sponsor a Child’s Package to help children fleeing violence
- 🕒 Volunteer Your Time to assist with logistics, events, or support
- ♻️ Join the Purple Bins Program to raise funds through recycling
Every contribution helps protect a life, restore hope, and build safer communities.
🔗 Learn More
Celebrating 30 Years of Community Impact
TURSA Community Grant Program & St Mark’s Anglican Church Casino
🏛️ Spotlight: St Mark’s Anglican Church Casino
One of the standout recipients is St Mark’s Anglican Church Casino, whose community hall is a vital hub for local connection. With support from TURSA’s grant, the hall has undergone a thoughtful transformation to better serve the Casino community:
- Repainting internal spaces to create a more welcoming and inclusive environment.
- Converting an underutilised room into a dedicated meeting space for workshops, support services, and community programs.
Importantly, the hall is a neutral, non-worship-specific venue, making it accessible to all members of the community regardless of background or belief. These upgrades will enable the hall to continue to host initiatives that foster connection, wellbeing, and inclusion.
🤝 TURSA’s Broader Community Mission
For three decades, TURSA has been a trusted partner in employment and training, helping individuals access opportunities and build brighter futures. The Community Grant Program is an extension of this mission—recognising and uplifting other organisations that share our values.
TURSA Continues to Support Participants and Employers Amid Transition from Disability Employment Services (DES) to Inclusive Employment Australia (IEA)
As the Australian Government embarks on a significant transformation of the disability employment landscape, TURSA remains steadfast in its commitment to supporting both participants and employers achieve their goals and meet their needs. The transition from Disability Employment Services (DES) to Inclusive Employment Australia (IEA) marks a new era in inclusive employment, and TURSA is here to ensure a seamless and supportive experience for all involved.
Chairperson Glenn Costello said that “This represents a significant opportunity to continue supporting people with disability find and keep a meaningful job. It also shows the Government’s trust in TURSA to deliver high quality services.”
TURSA will be delivering the new Inclusive Employment Australia program across the Manning, Gold Coast and Sunshine Coast areas from 1st November 2025.
Supporting Communities
For participants, the transition to IEA means continued access to a comprehensive range of services designed to address diverse needs. TURSA will provide personalised support to help individuals navigate their return to long-lasting employment through our Ability@Work Model.
Employers play a crucial role in creating an inclusive workforce, and TURSA is dedicated to supporting them throughout this transition and meeting their workforce needs.
Company Secretary Debbie, who has spent three decades with TURSA, commented that “TURSA is well placed, resourced and ready to support local employers and community partners to provide a supportive and effective wrap around service for Participants. With over 30 years’ experience serving local communities, we look forward to continuing this legacy of providing high quality services to the most vulnerable in our communities.”
Looking Ahead
The transition from DES to IEA is an exciting opportunity to continue building a more inclusive and diverse workforce in Australia. TURSA is proud to be at the forefront of this change, and we are committed to making a positive impact on the lives of our participants and the success of our employer partners.
For more information about TURSA’s services and how we can support you during this transition, please visit our website or contact our team.
For more information on Inclusive Employment Australia, please visit Inclusive Employment Australia | Department of Social Services
Contact Information:
Tursa Employment & Training
Email: [email protected]
Website: www.tursa.com.au
Interview with Chris: A Journey of Resilience and Renewal with TURSA
Martin (TURSA):
Chris, thanks for sitting down with me today. I’d love to hear a bit about your journey—what brought you to TURSA and how have things changed for you since?
Chris:
Well, I’ll be honest—I spent a couple of years in jail. Getting back on my feet wasn’t easy. But the team here at TURSA, especially Laetitia, really helped me out. My forklift licence had expired while I was inside, and she helped me renew it. Then she supported me in getting my Heavy Rigid licence, which led to the job I’ve got now.
Martin:
That’s a big step forward. What kind of work are you doing now?
Chris:
I drive a 14.5-tonne vacuum truck. It’s got a 90mm vacuum sucker and a high-pressure gurney that blasts out 5000 PSI. We use it to dig around services without damaging pipes. It’s a crucial job—especially in the clean water section. Just the other day in Mullumbimby, we fixed 22 main bursts. It’s hard work, but I love it.
Martin:
That’s incredible. How has this job—and the support from TURSA—changed your life?
Chris:
Honestly, I’m the happiest I’ve been in a long time. I still have some personal issues to attend to, but I’ve moved out of a bad living situation and am working every day. TURSA helped me with more than just licences—they got me emergency accommodation and work clothes and even set me up with counselling sessions.
Martin:
That’s a lot of support. Have you done any other training or workshops?
Chris:
Yeah, we did a first aid course and a workshop called “Connect” with Ryan. He demonstrated how to utilise AI to create resumes. I didn’t know anything about that before—it was pretty amazing. They also helped me get a First Aid Certificate, Forklift Licence, Heavy Ridgid Truck Licence, Work Clothes, Emergency accommodation and Counselling.
Martin:
If someone else was going through what you’ve been through, what would you tell them?
Chris:
I’d tell them to come talk to TURSA. Laetitia knew my background and never judged me. That meant a lot. I’m done worrying about what people think. I’ve got a job, I show up early, I’ve got keys to the yard—I’m committed.
Martin:
And what’s next for you?
Chris:
They’re discussing offering me a full-time position. I’d love that. I’ve got a good reputation at work, and I take it seriously. I don’t drink on the job, I’m reliable, and I know how vital that truck is.
Martin:
Chris, it’s been inspiring hearing your story. You’ve come a long way, and we’re proud to have been part of that journey.
Chris:
Thanks, mate. I mean it—I really appreciate everything TURSA has done for me.
Navigating the world of employment assistance can be confusing, but we’re here to help you understand the roles of Workforce Australia, Centrelink, and Job Service Providers. Each plays a crucial part in supporting job seekers on their journey to employment.
Workforce Australia
Workforce Australia is the overarching organisation that coordinates various employment services across the country. They set the guidelines and standards for how these services should be delivered, ensuring that job seekers receive consistent and effective support. Workforce Australia manages the overall strategy and policy direction for employment services, working to create a cohesive system that helps people find jobs and improve their skills.
Centrelink
Centrelink, a part of Services Australia, is responsible for providing financial support to individuals who are unemployed or looking for work. They manage payments such as Jobseeker, Youth Allowance, and other benefits to help people meet their basic needs while they search for employment. Centrelink ensures that individuals meet their obligations, such as actively looking for work, to continue receiving payments. If these obligations are not met, Centrelink has the authority to adjust or cancel payments.
Job Service Providers
Job Service Providers are organisations contracted by Workforce Australia to offer direct assistance to job seekers. They provide hands-on help with resume writing, interview preparation, job searching, and overcoming barriers to employment. Job Service Providers work closely with individuals to develop personalised plans and offer ongoing support, ensuring that job seekers have the tools and guidance they need to succeed. They also report back to Workforce Australia on the progress of the job seekers they assist.
How They Work Together
In summary, Workforce Australia oversees the overall employment services and sets the standards, Centrelink handles the financial support and ensures compliance with job-seeking obligations, and Job Service Providers offer hands-on assistance to job seekers. Together, they create a comprehensive support system to help individuals find and maintain employment.
Tursa Employment and Training is a trusted Job Service Provider.
TURSA have been supporting local communities 30+ years to not only secure employment but in helping the to upskill and prepare for jobs that provide sustainable employment. If you require assistance please contact your nearest TURSA office today.
TURSA Participants Successfully Complete Comprehensive Security Course
TURSA is proud to announce the successful completion of our comprehensive Security Course by a group of dedicated participants. This course, conducted in collaboration with Linked 2, has equipped our participants with essential skills and opened doors to various employment opportunities, including the prestigious Coffs Harbour Bypass project.
Course Highlights
1. Inclusive Training Modules: Our participants received extensive training in several key areas:
- Class 1A Security Officer Training: Participants learned to patrol, protect, and guard properties, both static and mobile, and manage crowd control.
- Senior First Aid: They gained crucial first aid skills to handle emergencies effectively.
- Legal and Procedural Knowledge: Participants understood the legal requirements and procedures for working efficiently within a security team.
- WHS and Emergency Response: They learned to apply workplace health and safety measures and emergency response procedures.
- Risk Assessment: Participants developed skills to assess and respond to security risks.
- Patrol and Monitoring: They mastered the art of patrolling premises and monitoring property to maintain security.
- Access Control: Participants learned to screen individuals and manage the entry and exit of persons and vehicles.
- Defensive Techniques: Using basic defensive strategies, they were trained to protect themselves and others.
- Behaviour Management: Participants learned to manage and control the behaviour of others in various situations.
2. Hands-On Experience: The course included practical training sessions held onsite at No1 Security Protection’s property in Karangi, providing real-world experience in a controlled environment.
3. Employment Opportunities: Upon completion, participants were offered the chance to work on the Coffs Harbour Bypass project, which operates 24/7 with rotating shifts. Additional job opportunities include:
- Major events (e.g., Big Bash League, John Farnham concerts)
- Commercial cleaning
- Pubs and clubs
- Private events
- Traffic control
- Council events
4. Business Placement: TURSA assists with establishing partnerships and referring participants to vacancies, ensuring a smooth transition into the workforce. We collaborated with local security companies and organizations like ETC, which were also invited to send participants along for training.
Success Stories
We had an impressive turnout of 14 participants for this course. Upon completion, all participants secured ongoing employment opportunities. This quick transition into the workforce highlights the effectiveness of our training and the high demand for skilled security professionals.
Partnering for Success
Throughout the course, we engaged with Warrick from Linked 2, our partnering training company, and Julie from No1 Security, one of our valued employer partnerships. Their support and collaboration were instrumental in the success of this program.
We are thrilled to see our participants embark on their new careers in the security industry. With TURSA and their collaboration partners expert training and support, their future in security is bright!
International Day of People with Disability (IDPwD)
The Importance of Strong Partnerships with Employers
Creating Sustainable and Inclusive Employment
One of the critical factors in achieving sustainable and inclusive employment for people with disabilities is the establishment of strong partnerships with employers. These partnerships are crucial for several reasons:
- Understanding and Awareness: Employers who partner with disability organisations gain a better understanding of the challenges faced by people with disabilities. This awareness helps in creating a more inclusive workplace culture.
- Customised Support: Strong partnerships enable employers to provide tailored support and accommodations that meet the specific needs of employees with disabilities. This can include adaptive technologies, flexible work arrangements, and accessible workspaces.
- Talent Utilisation: People with disabilities bring unique skills and perspectives to the workplace. Employers can tap into a diverse talent pool by fostering inclusive employment practices and enhancing organisational creativity and innovation.
- Legal and Ethical Compliance: Collaborating with disability advocacy groups ensures employers comply with legal requirements and ethical standards for disability inclusion. This not only protects the rights of employees but also enhances the company’s reputation.
- Economic Benefits: Inclusive employment practices can increase employee satisfaction, reduce turnover, and improve productivity. These factors contribute to the overall economic success of the organisation.
TURSA Lismore
TURSA is celebrating the International Day of Persons with Disabilities (IDPwD) across their footprint with a vibrant display of unity and inclusion. At Beach and Bush Distributors, participants Martine Bray (orange shirt) and Myles Redden (black shirt), both current employees, were joined by their manager Phillip.
Together, they highlighted the significance of inclusion and recognition in their workplace, showcasing how they have been empowered to become active contributors. This celebration underscores TURSA’s commitment to fostering an inclusive environment where everyone is valued and allowed to thrive.
Find our more about Beach and Bush Distributors at their website:
TURSA Murwillumbah
Jordan, the Warehouse Manager at Mask Co in Murwillumbah, plays a pivotal role in fostering a positive and inclusive work environment. Mask Co, known for its premium fragrances and eco-friendly products, benefits greatly from Jordan’s leadership.
He has created a welcoming and happy atmosphere that not only boosts team morale but also supports TURSA and its disability participants.
Jordan ensures that these participants are given ample opportunities to grow and advance within the company, demonstrating Mask Co’s commitment to inclusivity and community support
Murray, the manager at Murwillumbah Motor Inn, is dedicated to creating an inclusive and supportive environment for all employees.
The Motor Inn, known for its comfortable accommodations and friendly service, has become a key partner with TURSA in providing training and employment opportunities for their clients.
Murray ensures that the entire team is involved in training new clients, helping them learn the ropes and integrate smoothly into the workplace. He is particularly mindful of any barriers they may face and works diligently to find effective solutions that cater to their needs.
This commitment not only enhances the skills and confidence of TURSA participants but also enriches the workplace culture at Murwillumbah Motor Inn
Find out more at their website of book some accommodation:
https://www.mminn.com.au
Celebrating Diversity and Inclusion
International Day of People with Disability (IDPwD) is a United Nations-sanctioned day celebrated on December 3rd each year. This day aims to promote an understanding of disability issues and mobilise support for the dignity, rights, and well-being of persons with disabilities. It is a day to celebrate the achievements and contributions of people with disabilities and to advocate for their full inclusion in all aspects of society.
TURSA and Our Commitment to Disability Employment Services
Empowering Our Community
At TURSA, we are dedicated to providing exceptional Disability Employment Services that prioritise the needs and goals of our participants. Our strong connection with the local community and employers allows us to create meaningful employment opportunities for people with disabilities. Here’s how we make a difference:
- Participant-Centred Approach: We put the needs and goals of our participants above all else, ensuring they receive the best possible service outcomes. Our tailored support plans are designed to help individuals achieve their career aspirations.
- Community and Employment Connection: Our deep-rooted connections within the local community and with employers enable us to match participants with suitable job opportunities. We work closely with employers to foster inclusive workplaces that benefit everyone.
- Comprehensive Support: From job search assistance to workplace accommodations, we provide comprehensive support to ensure our participants succeed. Our services are designed to empower individuals and promote long-term employment success.
Every Day is Important at TURSA
Ongoing Commitment to Support
While International Day of People with Disability (IDPwD) is a significant occasion, at TURSA, we believe that every day is just as crucial for our participants and their support. We are committed to providing continuous assistance and fostering an inclusive environment every single day of the year. Our dedication to our participants’ success and well-being is unwavering, ensuring they have the resources and opportunities to thrive.
On this International Day of People with Disability, let us recognise the importance of strong partnerships between employers and disability organisations. By working together, we can create a more inclusive and supportive environment that enables people with disabilities to thrive in their careers and contribute meaningfully to society. Together, we can build a future where everyone has the opportunity to achieve their full potential. At TURSA, we are proud to be part of this journey, empowering our community through dedicated Disability Employment Services daily. Read more about TURSA success stories here: https://www.tursa.com.au/articles/
World Diabetes Day: Empowering Employment for People with Diabetes
World Diabetes Day is a global event dedicated to raising awareness about diabetes and its impact on millions of people worldwide. This year, we focus on the challenges faced by individuals with diabetes in the workplace and how organisations like TURSA are making a difference by providing support, awareness and resources to help them thrive in their careers.
Challenges in Employment
People with diabetes often encounter unique and practical challenges in the workplace, including:
- Privacy Concerns: The decision to share information about diabetes rests completely with the person managing the disease. If they are comfortable sharing that information, the following information can help inform and create more supportive networks for them.
- Health Management: Managing diabetes requires regular monitoring of blood sugar levels, taking medication, and adhering to a specific diet. This can be particularly challenging during long meetings, travel, or when work schedules are unpredictable.
- Hypoglycemia and Hyperglycemia: Sudden drops or spikes in blood sugar levels can affect concentration, energy levels, and overall performance. Employees may need to take immediate action, such as eating a snack or taking insulin, which can interrupt their workflow.
- Access to Medical Supplies: Ensuring that employees have easy access to their medical supplies, such as insulin, glucose meters, and snacks, is crucial. Lack of access can lead to serious health risks.
- Stress Management: High-stress environments can exacerbate diabetes symptoms. Stress can affect blood sugar levels and overall health, making it essential for employees to have strategies to manage stress effectively.
- Stigma and Discrimination: Misunderstandings about diabetes can lead to stigma and discrimination. Employees might face misconceptions about their ability to perform tasks or require frequent breaks, impacting their career progression and workplace relationships.
Workplace Modifications
Creating a supportive work environment is crucial for employees with diabetes. Here are some suggestions that can help improve the workplace for everyone:
- Flexible Work Hours: Allowing flexible schedules can help employees manage their medical appointments and blood sugar levels more effectively. This flexibility can also benefit other employees who may have different personal needs.
- Designated Break Areas: Providing spaces where employees can take breaks to check their blood sugar or have a snack can help them maintain their health. These areas can also serve as quiet zones for any employee needing a moment of respite.
- Healthy Snack Options: Stocking the office with healthy snack options can support employees with diabetes in managing their blood sugar levels. This can promote overall wellness and healthy eating habits among all staff.
- Education and Awareness: Conducting training sessions to educate staff about diabetes can reduce stigma and foster a more inclusive workplace. This awareness can also improve empathy and support among colleagues.
- Emergency Protocols: Establishing clear protocols for handling diabetes-related emergencies can ensure that all employees know how to respond appropriately. This can enhance the safety and well-being of everyone in the workplace.
How TURSA Can Assist
TURSA is committed to assisting individuals with diabetes in overcoming employment barriers and achieving fulfilling careers. Here’s how we can help:
- Privacy First. It is our participants decision at every step if they want to divulge they are managing diabetes with their employer. We value their privacy and work with them to assist based on their preference.
- Personalised Support: Our team offers tailored support to understand each individual’s unique needs and challenges, providing guidance on managing diabetes in the workplace.
- Job Placement Services: We work with employers to find suitable job opportunities that accommodate the needs of people with diabetes.
- Workplace Advocacy: TURSA advocates for necessary workplace modifications and educates employers on creating a supportive environment for employees with diabetes.
- Ongoing Assistance: We provide continuous support to ensure that individuals with diabetes can maintain their employment and manage their health effectively.
Not only on World Diabetes Day, but every day, let’s recognise the importance of supporting individuals with diabetes in the workplace. By addressing the challenges, they face and implementing necessary modifications, we can create a more inclusive and empowering work environment. TURSA is here to help every step of the way, ensuring that people with diabetes can enjoy rewarding and successful careers.
For more information on how TURSA can assist you or your organization, please contact us today. Together, we can make a difference.
Looking for work? –Contact us Today!
Mark: From Troubled Past to Bright Future with TURSA
Mark, has transformed his life through hard work, determination, and the support of TURSA. His journey from a challenging background to a full-time position at Meales Concreting Pumping serves as an inspiring example for others seeking a fresh start.
Mark’s Story
Mark candidly shared his motivation for seeking help at TURSA: “I just wanted to get myself out of trouble, come from a little bit of a bad background and stuff, and wanted to get myself on track and get a job.” His commitment led him to TURSA, where he received invaluable assistance.
TURSA’s Impact
- Job Search Support: TURSA guided Mark through the job application process, helping him create a compelling resume. Their expertise and Mark’s perseverance made a significant difference in Mark’s job prospects.
- Skills Development: Mark completed essential courses, including obtaining his white card, elevated work platform, confined space, working at heights, work near overhead powerlines. These certifications opened doors for him.
- Smooth Process: Mark emphasised how straightforward it was to work with TURSA. “You just had to basically turn up, and they took care of the rest,” he explained.
Collaboration:
Mark’s journey towards employment was not without its challenges. His medical history and limited education initially left him hesitant and lacking in motivation. However, with the additional support and collaboration of Aboriginal Employment Strategies (AES) and Momentum, and the assistance in gaining a transport license, accessing a birth certificate, and participating in a Job Club, Mark’s life took a transformative turn. The Steps Towards Work Program and the M Week Program introduced by Momentum played a crucial role in boosting his confidence and actively engaging him in his employment journey.
Support:
Mark’s successful completion of these programs led to him obtaining his birth certificate and car learner’s license. His interest in the construction industry was nurtured, and he was assisted in meeting the prerequisites for positions on the local Coffs Harbour Bypass. The collaboration with AES opened up opportunities for future bypass positions, and Mark completed additional training to increase his employability.
The Future:
Mark secured a motorbike learner’s license, providing him with a viable transport option. The weekly job club sessions offered further support, helping Mark succeed in interviews and boosting his confidence.
Mark’s journey, supported by TURSA, AES and Momentum, led him to a labouring position with Meales Concrete Pumping, where he continues to thrive. This employment not only marks a significant milestone in Mark’s journey but also a profound change in his life. Mark is now independent and no longer in receipt of a benefit, demonstrating the broader benefits of the support programs.
Meales Concrete Pumping: A Collective Investment
Luke’s Success with Meales Concrete Pumping
Luke, from Meales Concrete Pumping, shares Mark’s success story. Meales, established in the 1970s, is one of Australia’s largest concrete pumping groups. Recently, the owner retired, allowing employees like Luke to obtain a piece of the company as their own. With a vested interest in the success of Meales Concrete Pumping, Luke seeks people are ready to show up, present well and be willing to do the hours.
To learn more about Meales CLICK HERE
Life After Employment
Mark’s life has transformed since securing a job. He proudly states, “It looks a lot better than what it used to be.” With a regular income, he now focuses on providing for his young family.
Are you ready for a brighter future like Mark’s? Contact TURSA today to kickstart your journey toward meaningful employment. Put your head down, stay committed, and let TURSA guide you toward success.
Contact TURSA: Visit TURSA’s website
Learn more about Meales Concrete Pumping: Meales Concrete Pumping
Remember, persistence pays off, and TURSA is here to support you every step of the way!
Tursa Employment & Training acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, water and community. We pay our respects to the people, the cultures and the elders past, present and emerging.
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