In the heart of our community, there’s a story of resilience and transformation that begins with a single step into the TURSA office. Our protagonist, a mature individual who prefers to remain anonymous, embarked on this journey devoid of hope but found a new path forward with the TURSA team. 

In their 60s and with a background in science, they had been searching for employment for a long time. Despite holding a PhD in Biotechnology, they yearned for a change in direction, a shift from the scientific field to an office environment. This decision was met with discouragement and apprehension from others, but they remained undeterred. 

“Persist and seek help, even when hope seems lost.” 

After losing their job due to COVID, they took on various roles, including working as a cleaner, to survive. However, the physical toll of these jobs was challenging, especially given their age. As part of their Centrelink requirements, they were referred to an employment agency and chose TURSA. 

At TURSA, they met Daniel, a supportive and understanding team member who made them feel comfortable. They felt they could openly discuss their challenges with him. Another team member helped revamp their CV, making it more appealing to potential employers. 

“Unexpected turns can lead to life falling into place.” 

The first job TURSA recommended was an office role, which they secured immediately. This was a pleasant surprise and a significant milestone in their journey. Despite initial apprehensions, they found joy in their new work environment and colleagues. They now work three days a week, cherishing both their workdays and days off. 

TURSA provided continuous support throughout their journey, from regular check-ins to assistance with purchasing work clothes and shoes. Even after securing the job, TURSA maintained contact to ensure a smooth transition. 

“Working with good people brings immense joy.” 

When asked what advice they would give to others facing similar challenges, they said, “Don’t give up because I had more or less given up finding a suitable job. Just keep going. Ask for help. I was not very positive about getting help. I didn’t think it would work out. But it did. And I can’t tell you how happy I am.” 

Their story is a testament to the transformative power of hope, resilience, and the right support system. It’s a reminder that it’s never too late to change your path and that every step forward counts.