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Individualised Service

Meet Kathy, a finance officer at Many Rivers Regional Housing 

Kathy explains how she has taken on an unexpected challenge and enjoys it. “I never thought I would be doing finance work, but here I am, and I’m enjoying it,” she tells me with a bright smile.

But Kathy’s journey to this point was a full one. “Although I was unemployed for a long time, since 2011, I was busy,” she reveals. After having her son, Kathy stepped into community work for ten years, helping revive the Aboriginal community’s language and cultural practices in the area. However, when her husband’s health worsened, she had to switch roles and get back into the workforce quickly.

Finding the right support was key

Unfortunately, her previous job agency didn’t deliver the cultural support Kathy needed, which made the transition challenging. “It was saddening,” she admits. But Kathy didn’t give up. She reached out for help and found Leslie Williams, who assisted with the community work. Kathy then connected with TURSA. Kathy said she “Found a supportive agency in TURSA“. Helping her put her volunteer hours towards her employment commitments and even assisting her secure work within the Aboriginal community again.

Focusing on two key areas TURSA was able to assist with individualised support for Kathy to build her confidence needed and provided cultural alignment to her job goals.


Life has improved

Since joining Many Rivers Regional Housing, Kathy’s life has improved. She can now support her kids in more ways, both financially and educationally. Plus, living in a rural area, having a reliable car is essential, and her job has helped her and her family through some tough times.
Through it all, Kathy’s positive attitude and determination have shone through. She’s taken on a new challenge and is thriving, proving that it’s never too late to try something new and make a positive change in your life.

Step into TURSA - Image of oceanfront at Port Macquarie
About Port Macquarie – New South Wales

Port Macquarie is a charming coastal town located in the mid-north coast region of New South Wales, Australia. It’s a popular destination for tourists, offering a wide range of activities and attractions for visitors of all ages.

Beaches are one of the main draws of Port Macquarie, and there are plenty of them to choose from. Some of the most popular beaches include Town Beach, Flynn’s Beach, Lighthouse Beach, and Shelly Beach. Each one offers a unique experience, from surfing and swimming to relaxing in the sun.

You can step into the TURSA office conveniently located at Palm Court, Shop 1/14 Short St, Port Macquarie NSW 2444 T: (02) 6583 5799

Raw Emotion Evident as Tammy Shares Her Story

 Tammy can you tell me a little bit about what initially got you to want to come to TURSA for assistance and what the thought of having a job would do to change your Life?  

“OK, so after almost 25 years of marriage, being a housewife and mother, my situation had changed. I knew financially I had no choice but to enter the workforce, something I’ve never done before.” 

Tammy can you just talk me through a little bit about what TURSA has done to support you while you’re looking for work?

“So, appointment one was the scariest thing for me. I was a blubbering mess. I was so nervous. I knew I wasn’t emotionally ready to be in the workforce. However, I was in that position where it had to happen. Lisa kept reassuring me that I was in a happy, safe place and could take my time. We’ve worked through all the steps to get me ready. It was to the point where I left the appointment going, you know what, I think I can do this for a change. And just after every appointment and lots of encouragement, I just got more and more comfortable. And then, all of a sudden, Lisa rang me up and said, “Oh, this business is looking for employees. How about it? Are we ready?” And I said, “You know what, we’re going to try.” So, I handed in my resume within half an hour and anxiously awaited the reply. To my absolute joy, it did come, and I sat a great interview with them.

But once again, the anxiety, I’m older, have health concerns, and don’t have a license, which was part of the troubling things about my situation. And through it all, Lisa kept saying, “You know what, don’t give up. In our hearts, it’s bound to happen. So just don’t worry.” And it did, and they offered me the position.

So you landed the job, how is it, what has been your favourite experience so far?

So yes, I am working, and the people I work with are great. I enjoy the customer interaction, and my favourite part of the job was over Christmas, just seeing all the happy people going about shopping and preparing for the holidays.”

It makes me a bit emotional too!

“Tammy’s journey has been truly inspiring. From the moment she walked into my office, scared and uncertain, to where she is now, overcoming obstacles and finding work, I am incredibly proud of her. It’s moments like these that make my job so fulfilling, knowing that the support I provided has helped Tammy and her family. Her dedication and perseverance have been exceptional, and I am honored to have been a part of her progress.”

For Support When You Need It

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Woolgoolga Beach Front photo
About Woolgoolga – New South Wales

Woolgoolga is a coastal town located in the Mid North Coast region of New South Wales, Australia. It is known for its beautiful beaches and stunning coastline, as well as its rich cultural heritage, particularly its strong Indian community. The town has a vibrant and lively atmosphere, with plenty of restaurants, cafes, and shops to explore. One of the town’s most notable attractions is the Sri Venkateswara Temple, a Hindu temple that attracts visitors from all over the world. Woolgoolga is also a popular destination for surfers, with its consistently good waves making it a top spot for surfers of all skill levels. Whether you’re looking for a relaxing beach holiday, a cultural experience, or an adrenaline-fueled surfing adventure, Woolgoolga has something to offer everyone.  TURSA is conveniently located at 10 Queen St, Woolgoolga NSW 2456

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