Workforce Australia Capalaba

Discover the right job for you with Workforce Australia in Capalaba.

Job searching can be challenging, especially if you’ve been out of work for some time or are facing personal obstacles. That’s where Workforce Australia in Capalaba can make a difference.

Our dedicated team at TURSA Capalaba is here to support you every step of the way. Whether you’re exploring opportunities, need assistance with resumes or interviews, or are navigating unique circumstances, we’re ready to help.

Ready to find that new job with TURSA today?
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Capalaba’s Workforce Australia Provider: Here to Help You

Workforce Australia, funded by the Australian Government, is designed to help individuals find and maintain employment.

How Our Workforce Australia Providers in Capalaba Support You


As a trusted employment services provider, TURSA is committed to assisting job seekers in Capalaba. Our goal is to guide individuals through their job search journey while ensuring they meet the requirements outlined in their job plan. Here’s how TURSA supports you through Workforce Australia in Capalaba:

  • Preparing you to confidently enter the job market
  • Identifying job opportunities that align with your skills and interests
  • Helping you secure and maintain meaningful employment

We understand that everyone’s journey is unique. That’s why we provide personalised support tailored to your needs. From refining your resume to enhancing your interview skills, our team is here to assist you every step of the way.

With TURSA’s guidance, you can approach Workforce Australia in Capalaba with confidence and take meaningful steps toward achieving your employment goals.

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Checking Your Eligibility for Workforce Australia Assistance in Capalaba

Curious about whether you qualify for Workforce Australia? To participate in the Workforce Australia program, there are specific eligibility criteria you need to meet.

If you currently receive Centrelink income support payments, such as JobSeeker, Youth Allowance, or Parenting Payment, you may be eligible for Workforce Australia services through providers like TURSA in Capalaba.

Once enrolled in the program, you’ll also need to meet mutual obligation requirements to stay active in your job search. These may include:

  • Meeting your points target during each reporting period
  • Attending scheduled appointments with your provider, the Digital Services Contact Centre, or other relevant parties
  • Following up on job referrals provided to you
  • Participating in job interviews
  • Managing administrative tasks, such as keeping your profile up to date

If you have questions about your eligibility or your obligations under the program, our Workforce Australia experts in Capalaba are here to assist. Use our enquiry form below or contact us online—we’re ready to help you take the next step toward employment.

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Our All-Around Approach to Employment Support in Capalaba


At TURSA, your success is our priority. Our comprehensive approach to employment support provides a range of resources designed to help you achieve your career goals. Here’s how we support Workforce Australia participants in Capalaba:

A Dedicated Employment Adviser


Whenever possible, we assign a dedicated employment adviser to work with you. They’ll take the time to understand your unique needs, goals, and career aspirations. From there, they’ll guide you toward job opportunities that align with your ambitions and help you gain the skills you need to succeed.

A Broad Network of Employers and Job Opportunities

By joining TURSA in Capalaba, you gain access to our extensive network of employers and job vacancies. This connection gives you a greater chance of finding a job that’s the perfect fit for your skills and interests—whether locally in Capalaba or across Australia.

Training and Resources for Success

Being well-prepared is key to thriving in the workforce. That’s why we offer a wide array of tools to set you up for success. From tailored training programs and ongoing support to resources for crafting an outstanding CV and mastering job interviews, we’ve got you covered.

TURSA is dedicated to helping you navigate the job market with confidence. Our goal is to empower you to achieve a fulfilling and successful career. With our guidance, your journey with Workforce Australia in Capalaba will be supported every step of the way.

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Start Your Workforce Australia Journey with TURSA in Capalaba

At TURSA, we know that every job seeker’s journey is different, and we’re here to support you every step of the way. Our approach is designed around you, ensuring that wherever possible, you’ll have the same Employment Adviser throughout your Workforce Australia journey.

Face-to-Face Appointments

We provide in-person appointments with our Workforce Australia employment advisers in Capalaba. These sessions allow you to discuss your goals and needs in a personal, supportive environment at your local agency.

Personalised Plans

Our tailored plans are crafted to guide you through your Workforce Australia experience. We aim to match your ambitions and skills with the right job opportunities, ensuring your pathway to sustainable employment is clear and achievable.

Resource Access

As a TURSA participant, you’ll gain access to our dedicated portal, packed with resources to help you find and maintain employment.

We are more than an employment service—we are your partner in achieving your career aspirations. Don’t wait—reach out today to connect with our team in Capalaba. Let’s get started on your Workforce Australia journey together!

FAQs

Centrelink provides your income support payments while enrolled in the Workforce Australia programme. TURSA is contracted by the Department of Employment and Workplace Relations as an employment services provider. Our role is to assist you in preparing and looking for work during this time.

Mutual obligation requirements are what you’ll have to do as a condition for receiving an income support payment. These obligations will be set out in your Job Plan, and your TURSA Employment Adviser will provide you with the support and resources to help you meet them. The requirements can include:

  • Attending appointments with us
  • Completing the required number of job searches per month
  • Participating in Work for the Dole (if necessary) and applying for specific jobs that you are referred to by your TURSA Employment Adviser.

Your requirements and job searching activities will be outlined in your Job Plan, which you’ll create with your TURSA Employment Adviser during your initial meeting. Your TURSA Employment Adviser will explain what you’ll need to do. You’ll be able to provide input to ensure your Job Plan also suits your individual needs.

Each month Centrelink requires you to report on your job searching activity. This is done via the MyGov website. Your plan will advise your due dates for lodgement, and your Employment Adviser will step you through the process.

If you can’t make an appointment or activity, please let us know as soon as possible so we can reschedule this for you and ensure there’s no delay in your income support payments.

Workforce Australia is the new way for job seekers to access the government’s employment services. Workforce Australia Services, delivered by Tursa Employment and Training, provides you with an enhanced service to overcome barriers to finding a job and to be work-ready.

In order to keep receiving income support payments from Centrelink, you need to meet your mutual obligation requirements while you search for work. From 4 July, 2022, your mutual obligations will be part of the new Workforce Australia Points Based Activation System (PBAS). This system aims to give you more choice in the tasks and activities you carry out as part of your mutual obligation requirements.

Please speak to your TURSA employment Adviser if you have any questions about your points total or the activities in your Job Plan.

You’ll earn a certain number of points by completing tasks and activities in a reporting period.

These can include:

  • a minimum number of job searches
  • going for job interviews
  • stints of paid or voluntary work
  • work experience
  • training opportunities
  • online learning modules
  • scroll down to see the list of activities and available points for each one.


Meeting your points total

Your TURSA employment adviser will discuss the number of points you need to earn for each reporting period.

They will also discuss with you how to earn and how to report them.

Every participant’s points total will depend on the support they receive and their circumstances, so you may have a different number of points to earn than other Workforce Australia participants.

Please remember, your income payments can be impacted if you don’t reach your number of points during the reporting period.

If you have any problems meeting your points total, speak to your TURSA Employment Adviser as soon as possible.

If you are self-managing your job search through Workforce Australia Online, reach out to the Digital Service Contact Centre (DSCC) by calling 1800 314 677 or email [email protected].

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