Work has a direct impact on your mental and physical health. A positive job can help you feel focused, supported, and motivated. Good work should give you more than a paycheque. It should offer routine, purpose, and a safe space to grow. That’s why the link between health and well-being at work is so strong and why it’s worth finding the right job, not just any job.
The right job can support every part of your life. It helps you feel valued, capable, and connected to something meaningful. When your work aligns with your skills, values, and goals, staying motivated and managing challenges becomes easier.
Finding the right job matters because it can:
Work should support your health, not harm it. That’s why at TURSA, we focus on helping you find a job that fits your needs and goals, not just any vacancy. Because the right fit leads to better well-being, outcomes, and a better future
The right job should help you feel safe, supported, and capable—not overwhelmed. Knowing what to look for can help you choose a role that protects your health and helps you grow.
Here are key things to look for:
The importance of health and well-being at work can’t be overstated. A good job won’t just pay the bills—it will help you stay healthy, confident, and ready for what’s next.
Finding the right job is easier with the right support. At TURSA, we work with you to understand your goals, strengths, and what matters most to your well-being.
Our services are built to help you find more than just a job—we help you find the right fit.
Here’s how we can support you:
TURSA has over 30 years of experience supporting job seekers. We understand that the right job can change lives—and we’re here to help you find it.
The work you do each day plays a big part in your overall well-being. A job that supports your health, your goals, and your values can help you feel more confident, capable, and secure.
If you’re unsure where to start, TURSA is here to help. We’ll listen, guide you through your options, and support you in finding the right job for your life. Because when your work supports your well-being, everything else becomes easier to manage.
Interviews can be nerve-wracking, and sometimes, you might face a question that completely stumps you. This can happen to anyone, even the most prepared candidates. But not knowing an answer doesn’t mean you’ve failed the interview, it’s how you handle the situation that matters most.
Employers aren’t just looking for the right answer; they’re assessing how you think under pressure, how you problem-solve, and how you communicate when faced with uncertainty. The way you respond can demonstrate confidence, adaptability, and a willingness to learn, all valuable traits in any workplace.
In this guide, we’ll walk you through practical strategies to handle tricky interview questions with ease, stay composed, and leave a positive impression.
The first and most important step when you don’t know how to answer an interview question is to stay calm. Feeling flustered is natural, but how you manage that moment can make a big difference in how the interviewer perceives you.
Interviewers don’t expect candidates to know everything. They’re assessing how you handle uncertainty and whether you can think on your feet. If you panic or rush an answer, it may suggest difficulty managing pressure. Staying calm, on the other hand, shows confidence, professionalism, and problem-solving ability.
Pause Before Responding – Take a moment to gather your thoughts instead of rushing into an answer. A short pause shows thoughtfulness rather than hesitation.
Control Your Body Language – Maintain eye contact, sit up straight, and take a deep breath. These small actions help you project confidence, even if you’re unsure.
Use a Neutral Placeholder – If you need an extra moment, use a phrase like:
Taking a brief pause not only buys you time but also allows you to structure your response more clearly. The key is to avoid panicking – a confident and measured approach can turn an uncertain moment into an opportunity to showcase your professionalism.
If you’re unsure how to answer a question, asking for clarification can help you gain more context and buy extra time to think. It also shows that you’re engaged, thoughtful, and eager to understand the role’s requirements.
Interviewers sometimes phrase questions in a way that leaves room for interpretation. Seeking clarification can help you reframe the question in a way that aligns with your knowledge and experience. This also demonstrates strong communication skills and a proactive approach.
If a question feels too broad or confusing, try responses like:
By prompting the interviewer to elaborate, you may find that you actually do know how to answer, you just needed a little more direction. Plus, taking this approach helps shift the focus from what you don’t know to how well you communicate and think critically.
If you genuinely don’t know the answer, it’s better to be honest than to make something up. However, instead of simply saying, “I don’t know,” use the opportunity to show your willingness to learn and problem-solve.
Interviewers value honesty and adaptability. They want to see how you handle uncertainty and whether you can think on your feet. A thoughtful, strategic response can turn a difficult moment into a chance to showcase your approach to challenges.
Acknowledge the Gap, Then Pivot – Instead of admitting you don’t know and stopping there, follow up with a solution or related knowledge.
Show Willingness to Learn – Emphasise your ability to adapt and grow.
Use a Related Example – If you don’t have experience in the exact area they’re asking about, draw from similar situations.
By acknowledging the gap but shifting the focus to your problem-solving skills, you turn a potential weakness into a strength, showing employers that you can adapt, learn, and think critically under pressure.
If you can’t answer a question in the moment, a strong follow-up approach can show your initiative and commitment to learning. Instead of leaving the question unanswered, offer to research the topic and follow up later.
Employers appreciate candidates who take responsibility for their own growth. A follow-up response shows that you care about finding the right answer and that you’re proactive in improving your skills.
Express Interest in Learning – Acknowledge the gap in your knowledge while showing a willingness to improve.
Offer a Follow-Up Plan – Let the interviewer know how you’ll find the answer and when you’ll provide it.
Deliver on Your Promise – If you say you’ll follow up, make sure to do it. Send a concise, well-thought-out response demonstrating that you took the time to find a solution.
Using this approach shows that you’re not afraid to admit when you don’t know something, but you also take initiative to learn.
The best way to handle difficult interview questions is to prepare in advance. While you can’t predict every question, practising common interview topics can help you feel more confident and develop strong responses.
Preparation reduces anxiety and helps you refine your communication skills, problem-solving approach, and ability to think on your feet. The more you practise, the easier it becomes to structure clear, confident answers.
Conduct Mock Interviews – Practise with a friend, family member, or employment consultant to simulate real interview conditions.
Review Common Questions – Look at frequently asked interview questions and think about how you would answer them.
Use the STAR Method – When discussing past experiences, structure your responses using:
At TURSA, we offer interview coaching, job preparation, and personalised support to help you build confidence and improve your job prospects. Our team can guide you through practical interview strategies, ensuring you feel ready to tackle even the toughest questions.
By practising ahead of time, you’ll feel more prepared, more confident, and better equipped to handle unexpected interview challenges.
Contact us today to book an appointment with an experienced employment consultant. Visit your nearest TURSA office or explore our online resources to get started.
Your next job opportunity is within reach—let’s prepare together!
Returning to work after long-term unemployment can feel overwhelming, but you are not alone. Whether you’ve been out of the workforce due to health challenges, caregiving responsibilities, or job market changes, taking the first step is the most important part of the journey.
At TURSA, we understand the barriers that come with rejoining the workforce. Many job seekers face gaps in experience, loss of confidence, or uncertainty about where to start. The good news is that with the right mindset, practical steps, and access to tailored employment support, finding meaningful work is achievable.
Many job seekers experience self-doubt, uncertainty, and difficulty adjusting to workplace expectations after an extended break. Recognising these challenges is the first step toward overcoming them.
Rejoining the workforce can feel overwhelming, but breaking the process down into small, manageable steps can make the transition smoother. Whether you’ve been out of work for months or years, these practical strategies can help you move forward with confidence.
Taking small, consistent steps will build momentum and bring you closer to employment. The key is to stay proactive, seek support, and keep moving forward.
Rejoining the workforce after long-term unemployment is a journey, and every small step brings you closer to success. Whether you’re feeling uncertain about where to start, how to address employment gaps, or how to update your skills, you don’t have to face it alone. TURSA is here to support you every step of the way.
Many job seekers experience self-doubt and hesitation when returning to work. The key is to focus on what you can control – updating your resume, applying for jobs, learning new skills, and seeking support when needed. The job market has changed, but you still have valuable skills and experience to offer.
With structured guidance, personalised employment plans, and access to training, TURSA can help you:
The most important thing is to take that first step. Every job seeker’s journey is unique, and TURSA is committed to helping you regain confidence, secure meaningful work, and thrive in your new role.
Contact TURSA today and take the next step toward a new opportunity!
At TURSA, we work with countless employers who have developed more inclusive work environments, and as such we know that understanding and supporting neurodiversity in the workplace has benefits for employees and employers alike. That’s because supporting neurodiversity fosters a culture of innovation and inclusion. By making simple adjustments and providing tailored support, workplaces can empower neurodivergent employees to thrive.
Neurodivergence describes differences in cognitive functioning that influence how individuals perceive, process, and respond to information. Examples include neurological conditions such as autism, ADHD, and dyslexia. Neurodiversity refers to the concept that these variations are natural parts of human diversity, recognising unique perspectives and abilities as integral to a healthy society. The term arose from efforts within the autistic community to challenge deficit-based views of the condition, emphasising acceptance and inclusion, and has since grown to incorporate a wider variety of neurological conditions.
People who are neurodiverse are far more likely to be unemployed than their neurotypical counterparts, despite the fact that many organisations benefit from including them in the workplace.
Interestingly, the unemployment rate for neurodivergent adults is estimated to be between 30-40%.
This is about three times higher than the rate for people with other disabilities and eight times higher than for neurotypical individuals.
Below, we list a few of the benefits we’ve seen time and time again in workplaces that are supportive of neurodivergent employees.
Neurodivergent employees often think in unique and unconventional ways, which can lead to fresh ideas and out of the box problem-solving approaches. Their ability to see patterns, identify inefficiencies, and innovate can be a significant competitive advantage.
Many neurodivergent individuals excel in roles that require deep focus, high levels of concentration, and precision. They are often skilled at tasks involving data analysis, software testing, and quality assurance.
Diverse minds contribute to improved problem-solving within teams. Individuals with autism, for example, may approach challenges methodically, identifying root causes that others might overlook.
Companies that actively support neurodiversity tend to see increased job satisfaction, loyalty, and retention rates. For example, Aspiritech, a company that specialises in user testing, employs autistic workers for quality assurance roles and boasts a 99% employee retention rate.
Many industries face talent shortages, particularly in STEM, cybersecurity, and data analytics. Neurodivergent workers often excel in these fields but are frequently overlooked due to traditional hiring processes.
Studies show that companies that implement neurodiversity hiring programs, such as SAP and DXC Technology, report significant gains in productivity and performance. These programs also improve management practices, benefiting the organisation as a whole.
Embracing neurodiversity fosters a culture of inclusion, which benefits all employees. Adjustments made to support neurodivergent workers—such as clearer communication and more flexible working conditions—often improve the work environment for everyone.
Effectively supporting neurodivergent employees requires a combination of structural, cultural, and individual-level changes. Based on our experience of working with thousands of job seekers and employers over the years, here are some practical strategies that your organisation can implement to create a truly inclusive workplace.
Workplace education on neurodiversity should go beyond generic diversity training and focus on the specific needs, strengths, and challenges of neurodivergent employees.
Traditional hiring practices often disadvantage neurodivergent candidates due to a reliance on social norms, rapid decision-making, and unstructured communication. Adjustments can make hiring more equitable.
Simple workplace adjustments can significantly improve comfort, focus, and productivity for neurodivergent employees.
Senior leaders must actively support neurodiversity initiatives, ensuring policies are integrated into business goals and not just diversity checkboxes.
Neurodivergent employees benefit from structured support systems, including peer mentorship and employee resource groups (ERGs).
HR policies, performance evaluations, and internal communications should be designed with neurodivergent employees in mind.
In Australia, organisations have legal obligations to ensure neurodivergent employees are not discriminated against and are provided with reasonable adjustments to support their work, should an employee need them. These obligations fall under the Disability Discrimination Act 1992 (DDA), which explicitly protects individuals with neurodivergent conditions, even if they do not personally identify as having a disability.
The DDA prohibits discrimination in employment based on disability, which includes neurodivergence. Employers cannot refuse to hire, promote, or unfairly treat an employee due to their neurodivergence.
Employers are legally required to make reasonable adjustments to accommodate neurodivergent employees unless it causes unjustifiable hardship to the business. This may include:
Employees are not legally required to disclose their neurodivergence at work. Employers should ensure a safe environment where employees feel comfortable to disclose if they choose to, without risk of stigma or discrimination.
HR policies and workplace systems must be accessible and designed to accommodate neurodivergent employees. Employers should:
By complying with these legal responsibilities, organisations can foster an inclusive workplace while ensuring they meet their obligations under Australian anti-discrimination law.
At TURSA, we are proud to support neurodiversity in employment. Whether you’re a job seeker looking for a workplace that values your strengths or an employer eager to embrace inclusivity, we’re here to help.
To truly excel in creating an inclusive and accessible workplace, partnering with a job service provider like TURSA can make all the difference. By working with TURSA, you gain access to a partner that understands the intricacies of fostering inclusivity and accessibility, so connect with us today to learn more about our tailored support and resources.
The hospitality industry offers a dynamic and rewarding career path for individuals who enjoy working in fast-paced, people-focused environments. With roles ranging from front-of-house positions to management and event coordination, hospitality provides endless opportunities for growth and development.
Whether you’re aiming to work in a local café, a bustling restaurant, or an international hotel chain, starting a career in hospitality is achievable for anyone willing to build the right skills and gain relevant experience.
A career in hospitality is more than just a job, it’s an opportunity to work in a vibrant, ever-changing industry that values teamwork, creativity, and exceptional service.
Hospitality offers a wide range of roles, from casual and part-time positions to full-time management careers. This flexibility is ideal for students, parents, and anyone looking for adaptable work schedules.
The hospitality industry provides clear pathways for advancement. Starting in an entry-level position, such as a waiter or kitchen assistant, can lead to roles in supervision, management, or even owning your own business.
Hospitality welcomes individuals from all walks of life, offering the chance to work with people from diverse cultures and backgrounds. It’s a global industry, making it easy to find opportunities both in Australia and abroad.
Skills gained in hospitality, such as communication, problem-solving, and customer service, are highly valued across various industries. This makes hospitality an excellent foundation for future career growth.
For many, the satisfaction of delivering memorable experiences to customers is one of the most rewarding aspects of working in hospitality. Whether it’s hosting events, preparing meals, or solving customer concerns, the work is highly gratifying.
Embarking on a career in hospitality is straightforward with the right preparation and approach. Whether you’re just starting or transitioning from another industry, here’s how to set yourself up for success.
Before diving in, it’s essential to familiarise yourself with the hospitality landscape.
Many roles in hospitality don’t require formal education, but obtaining relevant certifications can boost your employability. Some commonly required qualifications in Australia include:
Entry-level positions, such as waitstaff, dishwashers, or front-desk assistants, are great starting points. These roles allow you to gain hands-on experience, develop industry knowledge, and build a network of contacts for future opportunities.
Securing a hospitality job without prior experience may seem challenging, but it’s achievable with the right approach.
Focus on skills you’ve developed in other settings, such as:
Demonstrating how these skills align with the requirements of a hospitality role can make a strong impression.
Tailor your resume to emphasise your enthusiasm for the industry and your relevant skills.
Sometimes, who you know can be as important as what you know. Let friends, family, and acquaintances know you’re looking for hospitality work. They may be aware of local businesses hiring or could recommend you directly to an employer.
Hospitality employers often value initiative. Visit local cafés, restaurants, or hotels to introduce yourself and express your interest. Dress professionally, bring copies of your resume, and be ready to explain why you’d be a good fit for their team.
Entry-level positions like waitstaff, kitchen assistants, or event staff are often available on a casual or seasonal basis. These roles don’t typically require previous experience and can serve as a stepping stone to long-term employment.
Hospitality employers prioritise personality and attitude over experience in many cases. Show enthusiasm, a willingness to learn, and a genuine passion for delivering excellent service.
Once you’ve started your career in hospitality, excelling in your role is key to unlocking long-term success and growth.
The hospitality industry is built on teamwork and customer interactions.
The hospitality industry evolves constantly, with new trends and techniques emerging regularly.
A commitment to learning demonstrates your dedication and helps you stand out.
Hospitality environments are fast-paced and often unpredictable.
Adaptability is a valuable trait that can lead to career progression and new opportunities.
Exceeding customer expectations is at the heart of hospitality.
Exceptional service helps build your reputation and contributes to the success of your workplace.
Plan for your future by setting short- and long-term goals. Whether you aspire to a management role, own a hospitality business, or specialise in a particular area, having clear objectives will guide your efforts and motivate you to grow.
Hospitality can be physically and mentally demanding. Maintain balance by:
Starting a career in hospitality is an exciting opportunity to work in a dynamic, people-focused industry with endless growth potential. Whether you’re entering the field with no prior experience or looking to expand your skills, the right approach can help you succeed.
By understanding the industry, gaining essential qualifications, building relevant skills, and leveraging available resources, you can confidently take your first steps into the hospitality sector. Remember, enthusiasm, adaptability, and a commitment to providing excellent service are often more important than experience in this field.
With TURSA’s expert support, you’ll have access to the training, guidance, and connections you need to turn your career aspirations into reality. Take the first step today and contact TURSA to explore how we can help you achieve your goals in hospitality.
Workforce Australia is the Australian Government’s employment services program, designed to connect job seekers with opportunities and provide businesses with the tools they need to build strong teams. At its core, Workforce Australia aims to strengthen the national workforce by empowering individuals and supporting employers, contributing to a more resilient and productive economy.
Participation in Workforce Australia varies depending on individual circumstances. For those receiving government benefits, such as the JobSeeker Payment, involvement is often mandatory. These individuals must meet specific mutual obligations, like attending appointments, applying for jobs, or engaging in training, to maintain their eligibility. For others, the program is voluntary, offering support to anyone seeking to improve their employment prospects or re-enter the workforce.
Workforce Australia combines digital tools and personalised support to assist both job seekers and employers. Here’s how it works.
Tursa Employment and Training provides a person-centred approach to Workforce Australia services, ensuring job seekers are fully supported in preparing for sustainable employment. With a focus on personalised guidance, TURSA works closely with each individual to create a pathway to success.
By focusing on your strengths, abilities, and goals, TURSA’s person-centred model ensures you are fully equipped for success. With accessible physical locations, face-to-face appointments, and a comprehensive participant portal, TURSA supports you every step of the way on your journey to meaningful and sustainable employment.
Download our Workforce Australia Welcome to TURSA Booklet HERE
Workforce Australia plays a crucial role in supporting job seekers and employers across the country. By offering personalised assistance, training opportunities, and digital tools, it empowers individuals to secure meaningful employment while helping businesses build skilled teams.
Tursa Employment and Training enhances these services with its tailored, person-centred approach, ensuring you receive the guidance and resources needed to achieve your career goals. Whether you’re looking to re-enter the workforce, upskill, or find the right candidate for your business, TURSA is here to support you every step of the way.
Get started on your journey to sustainable employment today by contacting TURSA to learn more about how Workforce Australia can work for you.
Creating Sustainable and Inclusive Employment
One of the critical factors in achieving sustainable and inclusive employment for people with disabilities is the establishment of strong partnerships with employers. These partnerships are crucial for several reasons:
TURSA is celebrating the International Day of Persons with Disabilities (IDPwD) across their footprint with a vibrant display of unity and inclusion. At Beach and Bush Distributors, participants Martine Bray (orange shirt) and Myles Redden (black shirt), both current employees, were joined by their manager Phillip.
Together, they highlighted the significance of inclusion and recognition in their workplace, showcasing how they have been empowered to become active contributors. This celebration underscores TURSA’s commitment to fostering an inclusive environment where everyone is valued and allowed to thrive.
Find our more about Beach and Bush Distributors at their website:
Jordan, the Warehouse Manager at Mask Co in Murwillumbah, plays a pivotal role in fostering a positive and inclusive work environment. Mask Co, known for its premium fragrances and eco-friendly products, benefits greatly from Jordan’s leadership.
He has created a welcoming and happy atmosphere that not only boosts team morale but also supports TURSA and its disability participants.
Jordan ensures that these participants are given ample opportunities to grow and advance within the company, demonstrating Mask Co’s commitment to inclusivity and community support
Murray, the manager at Murwillumbah Motor Inn, is dedicated to creating an inclusive and supportive environment for all employees.
The Motor Inn, known for its comfortable accommodations and friendly service, has become a key partner with TURSA in providing training and employment opportunities for their clients.
Murray ensures that the entire team is involved in training new clients, helping them learn the ropes and integrate smoothly into the workplace. He is particularly mindful of any barriers they may face and works diligently to find effective solutions that cater to their needs.
This commitment not only enhances the skills and confidence of TURSA participants but also enriches the workplace culture at Murwillumbah Motor Inn
Find out more at their website of book some accommodation:
https://www.mminn.com.au
International Day of People with Disability (IDPwD) is a United Nations-sanctioned day celebrated on December 3rd each year. This day aims to promote an understanding of disability issues and mobilise support for the dignity, rights, and well-being of persons with disabilities. It is a day to celebrate the achievements and contributions of people with disabilities and to advocate for their full inclusion in all aspects of society.
Empowering Our Community
At TURSA, we are dedicated to providing exceptional Disability Employment Services that prioritise the needs and goals of our participants. Our strong connection with the local community and employers allows us to create meaningful employment opportunities for people with disabilities. Here’s how we make a difference:
Ongoing Commitment to Support
While International Day of People with Disability (IDPwD) is a significant occasion, at TURSA, we believe that every day is just as crucial for our participants and their support. We are committed to providing continuous assistance and fostering an inclusive environment every single day of the year. Our dedication to our participants’ success and well-being is unwavering, ensuring they have the resources and opportunities to thrive.
On this International Day of People with Disability, let us recognise the importance of strong partnerships between employers and disability organisations. By working together, we can create a more inclusive and supportive environment that enables people with disabilities to thrive in their careers and contribute meaningfully to society. Together, we can build a future where everyone has the opportunity to achieve their full potential. At TURSA, we are proud to be part of this journey, empowering our community through dedicated Disability Employment Services daily. Read more about TURSA success stories here: https://www.tursa.com.au/articles/
Disability Employment Services (DES) is a government-funded program designed to support individuals in finding and maintaining employment. DES helps people overcome barriers to employment through personalised assistance, including training, job placement, and ongoing workplace support.
A common misconception is that DES is only for individuals with disabilities. While it’s true disability employment services are primarily focused on helping people with disabilities, they are also available to those with certain health conditions or injuries that affect their ability to work.
Understanding who can access DES is key to making the most of the support available.
Disability Employment Services (DES) is a government-funded program designed to assist individuals who face challenges in finding and keeping a job due to disability, injury, or health conditions. The purpose of DES is to support job seekers by offering personalised services that address their unique needs, helping them prepare for, secure, and maintain employment.
Disability employment services, and DES providers, play an important role in helping participants overcome barriers to employment by providing tailored support. Some examples of these supports include skills training, job search assistance, and ongoing workplace assistance. Additionally, these services also work closely with employers to foster inclusive work environments, ensuring employees receive the necessary adjustments and support to thrive in their roles.
Disability Employment Services (DES) are primarily designed to assist people with disabilities in finding and keeping employment, but they are not exclusive to people with permanent disabilities. For example, people with temporary injuries, certain medical conditions, or health impairments may also be eligible for DES if these issues affect their ability to work.
To qualify for DES, individuals typically need to meet the following criteria:
Other factors that may contribute to eligibility include referrals through vocational rehabilitation services or transitions from other employment services programs.
It is recommended to check official guidelines or speak with a disability services provider for personalised eligibility advice.
At the time of referral, job seekers need to meet the eligibility criteria for Disability Employment Services (DES). Disability employment services providers will be required to verify their eligibility before they can begin the program.
Once a participant has commenced DES, their eligibility is often not reassessed. In most cases, participants who no longer meet the initial eligibility requirements are not removed from the program. They can continue receiving DES support throughout their current service period, as outlined in the DES Period of Service Guidelines.
While Disability Employment Services (DES) are primarily aimed at supporting individuals with disabilities, people without a diagnosed disability can still access these services under certain conditions. Individuals with medical conditions, injuries, or health impairments that impact their ability to work may qualify for DES if they face barriers to employment.
For example, someone recovering from a significant injury or managing a chronic health condition that affects their job performance might be eligible. Additionally, individuals who require extra support or workplace adjustments due to a medical condition may also access DES.
The specific requirements for accessing DES without a formal disability diagnosis can vary and may involve assessments or referrals from government or medical professionals. It is advisable to consult with a DES provider or Services Australia to clarify eligibility.
Disability Employment Services (DES) offer a range of benefits for both individuals and employers:
For employers, disability employment services can help build more inclusive workplaces by broadening access to a wider and more diverse talent pool. By partnering with disability employment services providers for employers, they can gain access to candidates with varying skills and experiences who could have been overlooked in traditional recruitment processes.
Additionally, DES offers support in obtaining government funding or making workplace modifications to accommodate employees with disabilities or health conditions, ensuring compliance and fostering a more adaptable workplace. This collaboration promotes long-term success for both employees and employers.
Disability Employment Services (DES) are designed primarily to support people with disabilities in finding and maintaining meaningful employment. However, individuals with certain health conditions, injuries, or impairments that impact their work capacity may also qualify for assistance.
If you’re unsure on whether you or someone you care about is eligible for disability employment services, you can read more via Services Australia or contact us for support.
You may be able to take advantage of the support disability employment services have to offer. Whether you’re a job seeker needing help overcoming employment barriers or an employer looking to build a more inclusive workplace, DES can offer valuable assistance to meet your needs.
At TURSA, we believe in the power of every individual to achieve their dreams and aspirations. Our mission is to provide people with disabilities the support, encouragement, and resources they need to build confidence, develop skills, and empower their abilities to secure meaningful employment. We are committed to our local community and offer end-to-end personal service to ensure your journey to employment is as smooth and successful as possible.
Personalised Support: We understand that everyone’s journey is unique. Our dedicated team works closely with you to create a personalised plan that aligns with your goals and empowers your abilities.
Skill Development: From resume writing to interview preparation, we offer a range of workshops and training programs designed to enhance your skills and boost your confidence and abilities.
Employment Opportunities: We connect you with employers who value diversity and inclusion, helping you find a job that matches your skills and abilities.
Community Engagement: As a proud member of the local community, we collaborate with various organisations to create a supportive network that fosters growth and opportunity.
Meet some of the incredible individuals who have transformed their lives with TURSA’s support:
At TURSA, we are more than just a service provider; we are your partners in success. Let’s work together to unlock your potential and transform your life through meaningful employment.
Your journey to a brighter future starts here. Contact us today to learn more about how TURSA can help you achieve your employment goals.
Founded in 1994, Tursa Employment & Training is a not-for-profit organisation. Our core business is all about work: finding work for people who need work and finding workers for businesses that need workers. TURSA is also a nationally accredited Registered Training Organisation (RTO: 90325). From 48 offices along the Eastern seaboard from Forster (NSW) to Noosaville (QLD), TURSA connects participants and businesses with a minimum of fuss and no fees.
TURSA helps participants find employment and supports their transition into work. We assist participants in retaining their jobs and thriving in new roles. Additionally, we provide resume screening, candidate shortlisting, wage subsidies, traineeship incentives, and post-placement support for long-term success.
TURSA provides Disability Employment Services across accessible offices from Noosaville in Queensland to Forster in New South Wales. Our focus is on assisting participants in building skills and confidence for employment. We offer ongoing support, mentoring, and guidance after placement to ensure a successful transition to work. Additionally, we support business owners with wage subsidy guidance, fostering sustainable job placements.
Statistics on Hidden Disabilities: As an employer, you have the power to make a difference. Approximately 20% of Australia’s workforce may be living with an invisible disability, some may already be in your employment. These conditions, which span physical, mental, or neurological aspects, are not immediately apparent but can impact a person’s abilities to operate in what we consider a traditional method. By creating an inclusive environment and accommodating the needs of employees with invisible disabilities, you can benefit from a safer and more productive workplace.
Benefits of Hiring People with Barriers to Employment:
TURSA delivers the Australian Government’s Workforce Australia – Transition to Work programme in the Brisbane Southeast region with offices in Woodridge, Beenleigh and Capalaba and is specifically designed for young people aged between 15 and 24. TURSA aims to help them create opportunities to find direction, and ultimately, a job that is right for them.
The participant journey at TURSA involves flexible engagement and assessment, allowing participants to have a say in their service design. Participants are given access to interpreters and flexibility in appointment attendance. Participants have a one-on-one relationship with the same Employment Adviser or Disability Employment Advocate throughout all referral phases to build trust. Our recruitment process starts by building on the participant’s strengths. We will refer our participants to jobs based on the information compiled from Job Choice Discussions, Skills Assessments, and Participant Resumes.
TURSA supports employers by understanding their needs for specific roles and tailoring services to meet those needs. We engage with employers to identify requirements, provide training packages based on needs, offer support for workplace modifications, and assist in testing participant suitability through paid work trials. TURSA also collaborates with employers to address barriers and enhance service delivery.
TURSA, as a Job Services Provider, successfully supports employment for people living with barriers. TURSA understands the unique challenges and strengths of individuals with barriers and works closely with them to find suitable employment opportunities. TURSA also works closely with other community organisations, employers, and participants to ensure they have the tools, support, and modifications needed to achieve their goals.
So, you’ve read a little about the facts and benefits of hiring people. Let’s delve into the practical steps to make this process successful.
When hiring candidates with barriers, we keep the following points in mind:
Remember, every workplace can make a difference by adopting these changes, many of which are low-cost or cost-free.
Employing individuals with barriers is a win-win situation. It provides opportunities for a marginalised group while bringing unique skills and perspectives to the workplace.
https://calculate.fairwork.gov.au/findyourawardThe minimum pay rate provided by the Fair Work Act 2009 and is reviewed each year. As of 1 July 2024 the National Minimum Wage is $24.10 per hour or $915.90 per week. Note: Casual employees must be paid 25% loading and are subject to the correct award to your industry.
Wage subsidies may be available to businesses that hire eligible individuals into ongoing jobs. Wage subsidies can be up to a maximum of $10,000.
If you fill an ongoing position with the help of:
the provider may offer you a wage subsidy.
The wage subsidy is to help with some of the initial costs of hiring the new employee to help ensure the success of their employment.
Whether the individual is eligible will depend on how long they have been participating in employment services. More details CLICK HERE
Apprenticeships: The Priority Hiring Incentive is a payment for employers of Australian Apprentices training towards an occupation and qualification at a Certificate level III or above listed on the Australian Apprenticeships Priority Listarrow_outwardOpens in new window or tab. You can use the Priority List Explorer to see which occupations and qualifications qualify for support.
You may be eligible to receive a Priority Hiring Incentive of up to $5000 in the first year of an apprenticeship, paid over two instalments of
For detailed information CLICK HERE
JobAccess is the national hub for workplace and employment information for people with disability, employers and service providers.
Created by the Australian Government, it brings together the information and resources that can ‘drive disability employment’. Along with this website, there is:
Download this page as a PDF CLICK HERE
Tursa Employment & Training acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, water and community. We pay our respects to the people, the cultures and the elders past, present and emerging.
Your friends or family will thank you later.