In Australia, most medium‑to‑large employers use Applicant Tracking Systems (ATS) to screen resumes before a recruiter reads them. Many employers also use AI tools inside these systems to rank candidates. If your resume is hard for software to read, it may never reach a hiring manager.
This Australia‑specific guide explains what an ATS is, how it’s used by Australian employers, and how to write a resume that is easy for both software and people to read.

Quick Summary (If You’re in a Hurry)

  • Use a simple, one‑column layout (no tables, no text boxes).
  • Use standard headings Australian recruiters expect (Summary, Experience, Skills, Education).
  • Match your resume to each job ad using the same skill words (without keyword stuffing).
  • Save your resume as DOCX or a clean PDF exported from Word or Google Docs.
  • Show results using numbers (%, $, time saved, growth).
  • Use Australian spelling (organisation, programme, analyse).

What Is an ATS? (Plain English)

An Applicant Tracking System (ATS) is software employers use to collect resumes, pull out key details (name, skills, work history), and sort candidates. In Australia, ATS platforms are widely used by large employers, government roles, universities, healthcare providers, and companies advertising on SEEK, Indeed, and LinkedIn.
Many ATS platforms now include AI and language tools that check how closely your resume matches the job description.
What the software usually does:
  • Reads your resume and turns it into data (called “parsing”).
  • Looks for skills, job titles, and experience that match the role.
  • Ranks resumes so recruiters can review the best matches first.
Get Past Resume Screening Software ATS picture of laptop on a desk

How ATS Is Used in Australia (What’s Different)

1. Selection Criteria and Capability Language

Australian employers—especially government, health, education, and not‑for‑profit organisations—often use selection criteria or capability frameworks. ATS systems scan resumes for these exact terms.
Simple tip: If a job ad lists capabilities (for example, communication, stakeholder engagement, compliance), include those words in your resume and back them up with short examples.

2. Skills‑Based Screening Is Growing

Australian hiring is moving more towards skills‑based hiring, especially for corporate, tech, marketing, and operations roles. ATS systems place strong weight on:
  • Skills sections
  • Job titles
  • Recent experience
Simple tip: Put your Skills section near the top of your resume.

3. Clean Design Still Matters

Even in 2026, ATS systems used in Australia can struggle with:
  • Tables and columns
  • Text boxes
  • Icons and graphics
  • Canva‑style layouts
A simple Word‑style layout is still the safest option.

The Safest ATS‑Friendly Resume Format (Australia)

Use this structure (clear and familiar to Australian recruiters):
  1. Name + Contact Details
(City/State is enough — do not include full address)
  1. Professional Summary (3–5 short lines)
  2. Key Skills (clear list)
  3. Work Experience (most recent first)
  4. Education
  5. Certifications / Licences (if required)
Formatting rules that work well in Australia:
  • One column only
  • Simple fonts (Calibri, Arial, Helvetica, Times New Roman)
  • Bullet points, not long paragraphs
  • No photos (not required or expected in Australia)
  • No date of birth, marital status, or visa details unless requested

Step‑By‑Step: Make Your Resume ATS‑Friendly (Australia)

Step 1: Copy Key Words From the Job Ad

Open the job ad and highlight:
  • Skills (for example: stakeholder management, WHS, SEO, budgeting)
  • Tools (for example: Salesforce, GA4, Power BI, Microsoft 365)
  • Qualifications or licences (degree, Certificate IV, White Card, etc.)
These are the words the ATS is most likely to scan for.

Step 2: Use Standard Section Headings

ATS software recognises common headings best. Use:
  • Professional Summary
  • Work Experience
  • Skills
  • Education
Avoid creative headings like “My Journey” or “What I Bring”.

Step 3: Write Strong Bullet Points (With Results)

Use this simple formula:
Action + what you did + result
Examples (Australian‑style):
  • Increased website leads by 28% by improving on‑page SEO and content structure.
  • Reduced customer response times by 25% by introducing a new triage process.
  • Supported a $500k project delivery by coordinating suppliers and internal teams.
Numbers make your experience clearer for both ATS software and recruiters.

Step 4: Build a Clear Skills Section

List skills that directly match the job ad.
Example:
  • Stakeholder engagement
  • Project coordination
  • SEO and content optimisation
  • Google Analytics (GA4)
  • CRM systems (Salesforce)
Australian ATS systems often give strong weight to skills and job titles, so keep this section simple and easy to scan.

Step 5: Save the Right File Type

For Australian employers, the safest file formats are:
  • DOCX (Microsoft Word)
  • PDF exported from Word or Google Docs
Avoid scanned PDFs or image‑only files.

Step 6: Do a Quick “Plain Text” Check

Copy your resume text and paste it into Notes or Notepad.
  • If it looks messy or out of order, the ATS may also struggle to read it.

Common Resume Mistakes in Australia (Easy to Avoid)

  • Using two‑column or design‑heavy layouts
  • Including photos or personal details that aren’t required
  • Using US spelling instead of Australian spelling
  • Sending the same resume for every role
  • Ignoring selection criteria or capability wording

Helpful Links (Australia‑Relevant Resources)

These trusted Australian and global resources support the advice on this page:
  • FREE ATS-Friendly Resume Templates
  • SEEK Career Advice (Australia): https://www.seek.com.au/career-advice
  •  
  • Indeed Australia — ATS resume tips: https://au.indeed.com/career-advice/resumes-cover-letters
  • Microsoft Word — ATS‑friendly resume templates: https://word.cloud.microsoft/create/en/ats-templates/
  • Australian Government — APS recruitment guidance: https://www.apsc.gov.au/working-aps/joining-aps/recruitment
  • AI resume screening explained (2025–2026): https://blog.theinterviewguys.com/how-many-companies-are-using-ai-to-review-resumes/
 

FAQ (Australia‑Specific)

Do Australian employers use ATS software?
Yes. ATS systems are widely used across corporate roles, government, universities, healthcare, and large organisations in Australia.
Should I include a photo on my resume in Australia?
No. Photos are not required and are generally avoided in Australian resumes.
Is Word or PDF better for Australian ATS systems?
DOCX is often the safest option. Clean PDFs exported from Word or Google Docs also work well.
Do I need to tailor my resume for every job?
Yes. Even small changes to skills and keywords can improve your ATS match score.
ATS computer showing AI on the screen with it sitting on a table

The Right Job Service Provider & Employer: A Game Changer!

Choosing the right job service provider can truly be a game changer, transforming your career trajectory and opening doors to numerous opportunities and career paths that align perfectly with your ambitions & aspirations. This is the story of Jordan Sullivan, who discovered his true calling with the invaluable support and guidance of TURSA, a leading Australian job service provider. With TURSA by your side, you too can embark on a journey towards a fulfilling and rewarding career!

Leading Job Service Provider - TURSA

Jordan's Journey: Navigating The Path To An Ideal Employment Services Provider

Jordan had been in retail for about eight years, working in various roles, from bakery shop fronts and all things retail to managerial positions at McDonald’s and Woolworths. Despite his extensive experience, Jordan felt a persistent urge and yearning for change. His trajectory shifted significantly when he connected with TURSA through Centrelink.

From day one, Jordan found a warm and welcoming environment at TURSA. His employment adviser, Rhiannon, took the time to understand his career aspirations. Unlike his previous experiences, TURSA was not just about finding him a job; they were committed to helping him move forward in the desired direction.

The Turning Point In Changing Careers

Rhiannon, with the support of the TURSA team, identified an opportunity for an administration traineeship with Coffs Harbour Support Services. With TURSA’s assistance, Jordan applied for the position, interviewed, and was successful. TURSA also facilitated his certification in Business Administration, providing him with the necessary skills for his new role.

Jordan talks about TURSA being a game changer

Achieving a Fulfilling Outcome with TURSA

Jordan started as a receptionist at Coffs Harbour Support Centre and gradually took on more responsibilities. Today, he holds the title of Reception Administrative and assists almost every department, from finance to HR. He loves what he’s doing and is grateful for the opportunity to try something new.

Words From the Manager

Carol Malcolm, the People and Culture Manager at Coffs Harbour Support Services, appreciates TURSA’s proactive support in making the traineeship work effectively. She commends Jordan’s diligence and is pleased with the quick and successful completion of his traineeship.

The Right Support Makes All the Difference

Jordan’s story is a testament to the power of having the right job service provider by your side. TURSA’s personalised approach and commitment to aligning job seekers with their career aspirations made all the difference in Jordan’s journey.

Carol talking about the efficiently and speed of support from TURSA

Empowering Communities, Enhancing Lives

The Coffs Harbour Support Services (CHSS) is a not-for-profit organisation dedicated to providing affordable and sustainable housing solutions for vulnerable individuals and families in Australia. With a mission to empower communities and enhance lives, CHSS offers a range of services including housing assistance, support programs, and community development initiatives. By addressing the critical need for secure and affordable housing, CHSS helps people build stability, independence, and a brighter future. Through collaboration and innovation, CHSS strives to create thriving communities where everyone has a place to call home. LEARN MORE

Your Turn

Are you ready to take the next step in advancing your career? Don’t hesitate to reach out! Contact TURSA today and benefit from an employment and job service provider that truly understands, supports & empowers you on your path to success. Your journey towards a supportive and rewarding career begins right now with us by your side! Get in touch with us directly to learn more or visit one of our convenient locations today!

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