Founded in 1994, Tursa Employment & Training is a not-for-profit organisation. Our core business is all about work: finding work for people who need work and finding workers for businesses that need workers. TURSA is also a nationally accredited Registered Training Organisation (RTO: 90325). From 48 offices along the Eastern seaboard from Forster (NSW) to Noosaville (QLD), TURSA connects participants and businesses with a minimum of fuss and no fees.
TURSA helps participants find employment and supports their transition into work. We assist participants in retaining their jobs and thriving in new roles. Additionally, we provide resume screening, candidate shortlisting, wage subsidies, traineeship incentives, and post-placement support for long-term success.
TURSA provides Disability Employment Services across accessible offices from Noosaville in Queensland to Forster in New South Wales. Our focus is on assisting participants in building skills and confidence for employment. We offer ongoing support, mentoring, and guidance after placement to ensure a successful transition to work. Additionally, we support business owners with wage subsidy guidance, fostering sustainable job placements.
Statistics on Hidden Disabilities: As an employer, you have the power to make a difference. Approximately 20% of Australia’s workforce may be living with an invisible disability, some may already be in your employment. These conditions, which span physical, mental, or neurological aspects, are not immediately apparent but can impact a person’s abilities to operate in what we consider a traditional method. By creating an inclusive environment and accommodating the needs of employees with invisible disabilities, you can benefit from a safer and more productive workplace.
Benefits of Hiring People with Barriers to Employment:
TURSA delivers the Australian Government’s Workforce Australia – Transition to Work programme in the Brisbane Southeast region with offices in Woodridge, Beenleigh and Capalaba and is specifically designed for young people aged between 15 and 24. TURSA aims to help them create opportunities to find direction, and ultimately, a job that is right for them.
The participant journey at TURSA involves flexible engagement and assessment, allowing participants to have a say in their service design. Participants are given access to interpreters and flexibility in appointment attendance. Participants have a one-on-one relationship with the same Employment Adviser or Disability Employment Advocate throughout all referral phases to build trust. Our recruitment process starts by building on the participant’s strengths. We will refer our participants to jobs based on the information compiled from Job Choice Discussions, Skills Assessments, and Participant Resumes.
TURSA supports employers by understanding their needs for specific roles and tailoring services to meet those needs. We engage with employers to identify requirements, provide training packages based on needs, offer support for workplace modifications, and assist in testing participant suitability through paid work trials. TURSA also collaborates with employers to address barriers and enhance service delivery.
TURSA, as a Job Services Provider, successfully supports employment for people living with barriers. TURSA understands the unique challenges and strengths of individuals with barriers and works closely with them to find suitable employment opportunities. TURSA also works closely with other community organisations, employers, and participants to ensure they have the tools, support, and modifications needed to achieve their goals.
So, you’ve read a little about the facts and benefits of hiring people. Let’s delve into the practical steps to make this process successful.
When hiring candidates with barriers, we keep the following points in mind:
Remember, every workplace can make a difference by adopting these changes, many of which are low-cost or cost-free.
Employing individuals with barriers is a win-win situation. It provides opportunities for a marginalised group while bringing unique skills and perspectives to the workplace.
https://calculate.fairwork.gov.au/findyourawardThe minimum pay rate provided by the Fair Work Act 2009 and is reviewed each year. As of 1 July 2024 the National Minimum Wage is $24.10 per hour or $915.90 per week. Note: Casual employees must be paid 25% loading and are subject to the correct award to your industry.
Wage subsidies may be available to businesses that hire eligible individuals into ongoing jobs. Wage subsidies can be up to a maximum of $10,000.
If you fill an ongoing position with the help of:
the provider may offer you a wage subsidy.
The wage subsidy is to help with some of the initial costs of hiring the new employee to help ensure the success of their employment.
Whether the individual is eligible will depend on how long they have been participating in employment services. More details CLICK HERE
Apprenticeships: The Priority Hiring Incentive is a payment for employers of Australian Apprentices training towards an occupation and qualification at a Certificate level III or above listed on the Australian Apprenticeships Priority Listarrow_outwardOpens in new window or tab. You can use the Priority List Explorer to see which occupations and qualifications qualify for support.
You may be eligible to receive a Priority Hiring Incentive of up to $5000 in the first year of an apprenticeship, paid over two instalments of
For detailed information CLICK HERE
JobAccess is the national hub for workplace and employment information for people with disability, employers and service providers.
Created by the Australian Government, it brings together the information and resources that can ‘drive disability employment’. Along with this website, there is:
Download this page as a PDF CLICK HERE
Disability Employment Services (DES) are designed to help people with disabilities find and keep a job. These services provide specialised support tailored to the needs of individuals with disabilities, making it easier for them to enter or re-enter the workforce.
DES play a crucial role in promoting inclusivity in the workplace. By offering tailored support, these services help bridge the gap between job seekers with disabilities and potential employers. DES not only assists individuals in finding suitable employment but also ensures they have the necessary tools and support to maintain their employment.
Disability Employment Services (DES) are government-funded programs aimed at helping people with disabilities prepare for, find, and keep a job. These services cater to the unique needs of individuals with disabilities, ensuring they receive the support required to succeed in the workplace.
DES programs offer a range of services to support job seekers with disabilities. These can include:
DES programs are designed to provide ongoing support to both the employee and the employer (DES for Participants & DES for Employers), ensuring a smooth and successful employment experience.
These two types of services ensure that individuals receive the appropriate level of support based on their specific needs and circumstances. These two are Employment Support Services (ESS), and Disability Management Services (DMS).
ESS is for individuals with a permanent disability who need long-term, regular support in the workplace. This service provides ongoing assistance to help individuals maintain their employment and address any issues that may arise.
DMS is for individuals with a temporary or permanent disability who need short-term support to find and keep a job. This service focuses on helping individuals achieve sustainable employment without the need for long-term assistance.
To be eligible for Disability Employment Services (DES), individuals must meet certain criteria. Generally, these include:
Eligibility is assessed through a process that may involve providing medical evidence and participating in an Employment Services Assessment (ESAt) or a Job Capacity Assessment (JCA).
DES supports individuals with a wide range of disabilities, injuries, and health conditions. These can include, but are not limited to:
Individuals from diverse backgrounds and with various disabilities can benefit from DES. For instance:
By providing comprehensive support throughout the employment process, DES helps individuals with disabilities achieve their career goals and maintain long-term employment.
Disability Employment Services (DES) offers a range of services tailored to support job seekers with disabilities throughout their employment journey.
These services are designed to address the unique challenges faced by individuals with disabilities, ensuring they have the necessary tools and resources to succeed in the workplace.
DES providers help individuals identify suitable job opportunities based on their skills, interests, and capabilities. They offer guidance on how to search for jobs effectively, provide access to job listings, and connect job seekers with potential employers.
Creating a strong resume and performing well in interviews are crucial steps in securing employment.
DES providers assist job seekers in crafting professional resumes that highlight their strengths and experiences. They also offer interview coaching, helping individuals prepare for common questions, practice their responses, and build confidence.
To enhance employability, some DES providers conduct skills assessments to identify areas where job seekers may need further development.
Based on these assessments, they offer training programs to improve relevant skills, whether it’s through formal education, vocational training, or on-the-job learning.
For individuals with disabilities, certain modifications may be necessary to perform their job effectively.
DES providers work with employers to arrange necessary workplace adjustments, such as ergonomic equipment, accessible facilities, and adaptive technologies. This ensures that the work environment is accommodating and supportive of the individual’s needs.
DES providers offer continuous support to both employees and employers to ensure successful and sustainable employment. For job seekers, this may include regular check-ins, mentoring, and addressing any challenges that arise in the workplace.
For employers, DES providers offer guidance on best practices for supporting employees with disabilities, creating an inclusive work culture, and resolving any issues that may occur.
Disability employment service providers are organisations that deliver Disability Employment Services (DES) to job seekers with disabilities. These providers are funded by the government to offer specialised support and resources to help individuals find and maintain employment.
Employment service providers play a key role in the employment journey of individuals with disabilities. They assist by:
By following these steps, individuals with disabilities can access the resources and support they need to find and succeed in their chosen careers.
Applying for Disability Employment Services involves a few straightforward steps:
Once eligibility is confirmed, the individual may undergo an Employment Services Assessment (ESAt) or a Job Capacity Assessment (JCA). These assessments help determine the level of support needed and identify suitable employment goals. The assessment may involve:
After approval for DES, individuals can expect:
Disability Employment Services (DES) provide crucial support to individuals with disabilities, helping them find and maintain meaningful employment.
The benefits of DES include personalised job search assistance, resume and interview preparation, skills assessment and training, workplace modifications, and ongoing support for both job seekers and employers. These services are designed to address the unique needs of individuals with disabilities, promoting inclusivity and equal opportunities in the workplace.
If you have a disability, injury, or health condition that affects your ability to work, Disability Employment Services can offer the support you need to achieve your employment goals.
By accessing DES, you can benefit from tailored assistance that helps you navigate the job market, improve your skills, and secure a fulfilling job. Don’t hesitate to explore the opportunities available through DES and take the first step towards a successful career.
For more information and to get started with Disability Employment Services, you can contact a local disability employment services provider near you.
TURSA has locations across Australia with onsite disability employment services advocates who are ready to help individuals find and keep long-term, meaningful employment.
We encourage you to learn more about DES through our website, or by contacting us online. Our friendly staff are happy to help you no matter where you are on your job-seeking journey. So whether you’re just hearing about disability employment services, or whether you’re looking to explore the employment opportunities available to you now, we can help.
Ageism, the discrimination against individuals based on their age, is a pervasive issue in many workplaces. It can manifest in various forms, from subtle biases in hiring and promotion practices to overt comments and actions that undermine the value of older workers.
Addressing ageism in the workforce is important for several reasons.
Ageism refers to the discrimination, prejudice, and stereotyping against individuals based on their age. It often involves negative attitudes and beliefs that older people are less capable, adaptable, or valuable than their younger counterparts.
The examples below highlight the various ways ageism can manifest in the workplace, negatively impacting the careers and well-being of older workers.
Older applicants being overlooked for positions in favour of younger candidates, despite having relevant experience and qualifications.
Older employees being passed over for promotions or professional development opportunities, with assumptions that they are less ambitious or capable of handling new challenges.
Colleagues or managers making comments or jokes that reinforce negative stereotypes about older workers, such as being slow to learn new technology or resistant to change.
Older employees being excluded from key projects or decision-making processes, based on the assumption that they are not up-to-date with current trends or methods.
Encouraging or pressuring older employees to retire early, even if they are still willing and able to contribute effectively to the organisation.
By implementing these strategies to overcome ageism, both employees and employers can work together to overcome it in the workforce, creating a more inclusive and productive environment for everyone.
By being aware of legal protections and resources, individuals can take proactive steps to combat ageism and ensure fair treatment in the workplace.
Age discrimination is prohibited under several laws in Australia. Each is designed to protect individuals from unfair treatment based on their age. The key legislation includes:
If you experience ageism in the workplace, there are several resources and avenues available for reporting and addressing it:
Ageism in the workforce is an issue that affects many Australians, manifesting in hiring biases, stereotypes, and exclusion from opportunities. Understanding ageism and its impacts is the first step towards combating it.
Both employees and employers have roles to play in overcoming ageism through self-advocacy, continuous learning, and inclusive practices. And to enforce efforts, legal protections exist to safeguard against age discrimination, and various resources are available to support those affected.
Addressing ageism is crucial for creating a fair and inclusive work environment where everyone can thrive. By challenging ageist attitudes and promoting diversity, we can ensure that valuable skills and experiences are recognised and utilised, benefiting individuals and organisations alike.
We encourage you to share your experiences with ageism and support initiatives aimed at combating it. Your voice can help raise awareness and drive change.
The job search process can be a challenging and emotional journey, filled with highs and lows. One of the most difficult experiences is facing rejection, particularly when it’s a generic email or complete silence after you have spent so much time working on your resume and crafting the perfect application letter. But what if you could turn rejection into an opportunity for growth and learning?
Rejection can prompt you to reflect on your application materials, interview skills, and overall approach. Identify areas for improvement and work on developing your strengths. It can also help you consider finding out more about the companies you apply with. Places like Glassdoor or SEEK provide insight into what employees both past and present leave in business reviews. This can give you a deeper insight into the culture of the organisation you are applying to and management style. Always be aware that quite often only staff wishing to complain use these sites so look for companies that have a balance of reviews for a more informed decision.
Use rejection as an opportunity to learn, grow, and refine your approach. Seek feedback, analyse and adjust, seek companies that respect the process and stay positive and open-minded. Practice self-care.
Remember, your path to financial security begins with self-help, mental well-being, and skill development. By acknowledging your worth, prioritising your mental health, and investing in your skills, you’ll be better equipped to overcome challenges and achieve your goals.
Collaboration and Connection: AES and TURSA’s Powerful Partnership
In the heart of Coffs Harbour, two organisations are working together to make a real difference in the lives of Indigenous Australians. AES Aboriginal Employment Strategies and Tursa Employment and Training are dedicated to providing comprehensive support to individuals seeking employment and training.
A Holistic Approach
AES and TURSA offer more than employment services; they provide a holistic approach to supporting Indigenous Australians. From mentoring and job placement to referrals for mental health and housing support, these organisations are committed to addressing their clients’ various needs.
The Power of Partnership
Tom Flanders, Recruitment Officer, and Natalie Tighe, Group Training Field Officer, Are the driving forces behind AES at Coffs Harbour. Working alongside TURSA creates a powerful partnership that gets results. Together, they can provide seamless service that addresses each individual’s unique needs.
“We rely on each other to provide the best possible support to our clients,” Natalie says. “It’s a partnership that’s essential to our success.”
The TURSA Steps to Work Program bridges Indigenous participants to local job opportunities by providing them with the knowledge and confidence they need to take that next step, and we’re proud to acknowledge the invaluable support of our regular partners, AES.
Through our collaboration, we’ve successfully placed numerous Indigenous individuals into meaningful employment, fostering a more inclusive and diverse workforce. As Simone from TURSA notes, “Our long-term partnership with AES has been instrumental in driving positive change. Their commitment to our shared mission has enabled us to provide comprehensive support to our participants, resulting in increased confidence, skills, and employment outcomes. Together, we’re making a real difference in the lives of Indigenous Australians, and we look forward to continuing our impactful work.” By combining our expertise and resources, we’re creating a brighter future for Indigenous job seekers and the community.
One of the biggest challenges facing Indigenous Australians is a lack of identification and documentation. AES has identified this as a current service gap that needs to be filled to address this issue by providing support and resources to help individuals obtain the necessary identification to access employment and training opportunities.
“It’s a critical gap in the community, and we’re committed to filling it,” Natalie says.
Tom and Natalie are shining examples of the dedicated staff at AES and their ongoing support of TURSA is invaluable. Their passion and commitment to supporting Indigenous Australians are evident in everything they do.
“We’re making a real difference, and that’s what it’s all about,” Natalie says.
AES and TURSA’s partnership are building a brighter future for Indigenous Australians. Working together to help Indigenous Australians have a better life. They give lots of help to meet the different needs of their clients, making our community fairer and more welcoming for everyone. This help includes support for mental health, finding a home, job training, learning new skills, providing steps to work guidance or just having someone to talk to. In the end, we all work together to make our community stronger and more connected.
“It’s a privilege to be part of this work,” Tom says. “We’re making a real difference, and that’s what it’s all about.”
As AES and TURSA continue their vital work, they are a shining example of the impact that can be made when community organisations come together with a shared vision and a commitment to supporting Indigenous Australians.
Interviews can be a source of anxiety for many people, especially for those who are also dealing with barriers to employment. This guide provides helpful suggestions on how to relax before a job interview, along with key strategies to manage anxiety and help overcome these barriers.
Anxiety is a normal response to stressful situations like job interviews. It’s important to understand that feeling anxious doesn’t mean you’re not capable or qualified. It’s simply your body’s way of responding to a perceived threat.
One of the best ways to reduce anxiety before an interview is to be well-prepared. Research the company, understand the job role, and anticipate potential interview questions. It can also be helpful to practice your responses to common interview questions beforehand.
Engaging in mindfulness exercises can help you stay focused on the present moment and prevent your mind from dwelling on negative scenarios. Deep breathing exercises can also help reduce anxiety by calming your nervous system.
Saying positive affirmations can help you maintain a more positive and optimistic mindset. We all know that job interviews can be stressful, impacting your first impression and job prospects. Studies reveal that negative self-talk can lead to self-sabotage. However, positive affirmations can empower you, improving confidence and overall interview performance.
Remind yourself of your skills, experiences & achievements before the interview and own it!
Effectively addressing various employment barriers requires proactive strategies tailored to individual circumstances. Addressing lack of experience or skills may involve pursuing further education, vocational training, or seeking mentorship opportunities. Also addressing gaps in employment could involve highlighting transferable skills gained during those periods or engaging in volunteer work to demonstrate commitment and capability.
For individuals facing physical or mental health challenges, including anxiety, seeking support from disability employment services such as TURSA, accessing accommodations in the workplace, or focusing on roles that align with their abilities can be beneficial. Actively networking and building a strong professional network, and leveraging resources such as job search platforms or career counseling services can help navigate these challenges effectively. Some key strategies to overcome common barriers to employment include:
If a lack of skills or experience is a barrier to you finding employment, consider enrolling in training programs or internships. Online courses can also be a great way to acquire new skills.
If you have gaps in your employment history, be prepared to explain them positively. You could discuss any volunteer work, courses, or personal development activities you undertook during this time.
If physical or mental health issues are a barrier, such as anxiety, seek support from professionals. They can provide strategies to manage these issues and may provide documentation or accommodations to support you in the workplace.
Remember, feeling anxious about job interviews is normal, and everyone faces some barriers when seeking employment. With preparation, practice, and the proper support, you can manage your anxiety and overcome these barriers to succeed in your job search. We wish you the best of luck!
If you’re navigating the complexities of the job market, TURSA is here to offer guidance and support every step of the way. Explore our comprehensive range of services & what we do and discover how we can assist you in your job search. Visit one of our conveniently located offices or reach out to us directly today to learn more!
In the heart of our community, there’s a story of resilience and transformation that begins with a single step into the TURSA office. Our protagonist, a mature individual who prefers to remain anonymous, embarked on this journey devoid of hope but found a new path forward with the TURSA team.
In their 60s and with a background in science, they had been searching for employment for a long time. Despite holding a PhD in Biotechnology, they yearned for a change in direction, a shift from the scientific field to an office environment. This decision was met with discouragement and apprehension from others, but they remained undeterred.
“Persist and seek help, even when hope seems lost.”
After losing their job due to COVID, they took on various roles, including working as a cleaner, to survive. However, the physical toll of these jobs was challenging, especially given their age. As part of their Centrelink requirements, they were referred to an employment agency and chose TURSA.
At TURSA, they met Daniel, a supportive and understanding team member who made them feel comfortable. They felt they could openly discuss their challenges with him. Another team member helped revamp their CV, making it more appealing to potential employers.
“Unexpected turns can lead to life falling into place.”
The first job TURSA recommended was an office role, which they secured immediately. This was a pleasant surprise and a significant milestone in their journey. Despite initial apprehensions, they found joy in their new work environment and colleagues. They now work three days a week, cherishing both their workdays and days off.
TURSA provided continuous support throughout their journey, from regular check-ins to assistance with purchasing work clothes and shoes. Even after securing the job, TURSA maintained contact to ensure a smooth transition.
“Working with good people brings immense joy.”
When asked what advice they would give to others facing similar challenges, they said, “Don’t give up because I had more or less given up finding a suitable job. Just keep going. Ask for help. I was not very positive about getting help. I didn’t think it would work out. But it did. And I can’t tell you how happy I am.”
Their story is a testament to the transformative power of hope, resilience, and the right support system. It’s a reminder that it’s never too late to change your path and that every step forward counts.
Autism is a spectrum disorder that affects individuals differently, often enhancing specific skills and abilities. April, recognised as Autism Awareness Month, is an opportune time to discuss the unique skill sets of individuals with autism and the benefits they bring to the workplace. To gain a deeper understanding of Autism and available supports click here
People with autism often possess unique skills that can be highly beneficial in various job roles. These may include:
Employing individuals with autism is not just about providing opportunities; it also brings tangible benefits to businesses:
Various supports are available to assist individuals with autism in the workplace:
TURSA, as a Job Services Provider, successfully supports employment for people living with autism. TURSA understands the unique challenges and strengths of individuals with autism and works closely with them to find suitable employment opportunities. TURSA also works closely with other community organisations, employers, and participants to ensure they have the tools, support, and modifications needed to achieve their goals.
So, you’ve read a little about the facts and benefits of hiring autistic people. Let’s delve into the practical steps to make this process successful. Whether your candidates are neurodiverse or not, setting them up for success is crucial.
When hiring autistic or neurodiverse candidates, keep the following points in mind:
By implementing these strategies, you can contribute to a more inclusive workforce and provide equal opportunities for autistic individuals. Let’s work together to create a workplace where everyone thrives!
Remember, every workplace can make a difference by adopting these changes, many of which are low-cost or cost-free1. Let’s empower autistic individuals and celebrate their unique abilities!
Employing individuals with autism is a win-win situation. It provides opportunities for a marginalised group while bringing unique skills and perspectives to the workplace. With the proper support and understanding, individuals living with autism can thrive in the workplace.
Tursa Employment & Training acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, water and community. We pay our respects to the people, the cultures and the elders past, present and emerging.
Your friends or family will thank you later.