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Tursa Community Chronicles talking about Empowering Lives and Communities
Empowering Lives and Communities: TURSA’s Holistic Approach to Long-Term Unemployment and Intergenerational Disadvantage

In a world where economic challenges persist, TURSA stands tall as an organisation committed to addressing the deep-rooted issues of long-term unemployment and intergenerational disadvantage. At the core of our mission is a dedication to creating positive change in the lives of individuals and families by building human capability and fostering social capital.

In this blog post, we delve into the core values that define us as an organisation, and our commitment to connecting people with social and economic opportunities in the community, responding to workforce needs in business and industry, and providing adaptive and flexible responses to energy and industry transitions.

Understanding the Challenge:

Long-term unemployment and intergenerational disadvantage are complex issues that require a multifaceted approach. At TURSA, we recognise the gravity of these challenges and believe in the transformative power of providing individuals and communities with the tools they need to break free from these cycles.


Our Core Values:

Empathy and Understanding:

TURSA believes in the power of empathy.  Our entire organisation was foundationally built on empathy and alleviating disadvantage suffered by unemployed. We understand that each individual’s journey is unique, and we approach our work with a deep understanding of the diverse challenges people face in overcoming unemployment and generational disadvantages.

Inclusivity and Diversity:

At TURSA, our commitment to inclusivity and diversity is at the heart of everything we do. We firmly believe a diverse community contributes to a more prosperous and vibrant environment. Our support programs and training are designed to embrace the unique strengths and talents of everyone we serve. By recognizing and celebrating the diversity within our community, we create an inclusive space where everyone feels valued and empowered.

Our approach goes beyond mere acknowledgment; it is about fostering an environment that actively promotes growth and resilience. Through tailored support programs, we strive to address each individual’s specific needs and aspirations, ensuring that they not only overcome challenges but also thrive in their personal and professional journeys. By creating a culture of inclusivity, we aim to build a community where everyone feels a sense of belonging and is inspired to reach their full potential.

At TURSA, we understand that diversity is not just a checkbox but a powerful force that drives innovation, creativity, and success. Our commitment to recognizing and celebrating the unique qualities of each person underscores our dedication to delivering positive outcomes and creating a lasting impact on the lives of those we support.

Building Human Capability:

TURSA’s programs are designed to find jobs and build human capability. We empower individuals with the skills and knowledge necessary to successfully navigate the ever-evolving job market.

Tursa Community Chronicles talking about empathy and understanding and providing the skills to achieve results through TURSA
Practical Strategies in Action:

Skills Development Programs:

TURSA offers a range of skills development programs designed to empower individuals with the tools they need to enter or re-enter the workforce. From job training to resume building, we provide practical resources to enhance employability and human capability.  Programs like Steps towards work, Pathway to Succes, Work Well, Employment Prep, Work Prepared, LJP – Heavy Rigid Driving, Retail Engagement, SEA, SEE, RSA, RSC and dozens more.

Mentorship and Guidance:

Our organisation believes in the power of mentorship. We connect individuals with experienced mentors who provide guidance, support, and encouragement throughout their journey towards employment and personal development, building human capability and social capital. Partners like Safehaven, Community Centres, Community Colleges

Community Engagement Initiatives:

TURSA is actively involved in community engagement initiatives, responding to workforce needs in business and industry. By organizing events, workshops, and outreach programs, we create opportunities for individuals to connect with social and economic resources in the community, fostering both human capability and social capital.

Square Tursa Community Chronicles (2)

At TURSA, our commitment to addressing long-term unemployment and intergenerational disadvantage is not just a mission statement – it’s a daily commitment to positive change. By embracing our core values and implementing practical strategies, we strive to empower individuals and communities, one success story at a time. Together, we can break barriers, create opportunities, and build a future where everyone can thrive in a world of adaptive and flexible responses to energy and industry transitions.

Flip the Lid on Ageism in the Workplace: Ignoring Experience and Wisdom for Youthful Hires – Is It a Recipe for Disaster?

Ageism is a complex issue rooted in stereotypes and biases affecting various workplace aspects. It’s vital to recognise that ageism in the workplace can target employees of all ages, though older workers are often the most affected. To flip the lid on ageism, we must delve deeper into its consequences and strategies for mitigation.

The Impact of Ageism

Loss of Experience: Older workers bring decades of experience to their roles, offering a wealth of institutional knowledge and problem-solving skills. Ageism can result in losing this invaluable resource, hindering the organisation’s ability to adapt and thrive.

    • Solution: Implement mentorship programs that flip the lid on ageism in the workplace and allow older workers to pass on their knowledge to younger colleagues. Encourage cross-generational collaboration to capture and share this expertise.

Decreased Productivity: Ageism can create exclusion and dissatisfaction among older employees, reducing productivity. Disengaged workers may not contribute their best efforts, negatively impacting team performance.

    • Solution: Foster an inclusive environment where all employee’s contributions are valued helps to flip the lid on ageism. Create opportunities for older workers to lead projects and share their insights, boosting their engagement and motivation.

Financial Implications: Discriminating against older workers can result in costly legal consequences. Australia has strict anti-discrimination laws, making it crucial for businesses to address ageism proactively.

    • Solution: Promote diversity and inclusion in the workplace through education and training, ensuring all employees are aware of their rights and responsibilities under anti-discrimination laws.

Strategies for Overcoming Ageism in the Workplace

  1. Education and Awareness: Launch educational campaigns to raise awareness of ageism and its impact. Conduct regular training sessions for employees and managers to challenge stereotypes and biases.
  2. Diverse Hiring Practices: Develop a recruitment strategy that values skills and experience over age. Implement blind recruitment processes, anonymising age-related information to focus solely on qualifications.
  3. Mentorship and Reverse Mentoring: Create mentorship programs that pair older workers with younger colleagues. Partnering experienced employees with newer staff allows knowledge transfer, fostering intergenerational understanding and collaboration.
  4. Flexible Work Arrangements: Recognise that older workers may have varying needs. Offer flexible work arrangements, such as reduced hours or remote work options, allowing employees to transition into retirement gradually.
  5. Promote Age-Inclusive Policies: Review and adjust policies to accommodate the needs of employees at different stages of their careers. Consider flexible retirement options, allowing older workers to retire on their terms.
  6. Open Communication: Establish clear channels for employees to voice concerns about age-related issues. Create an environment where employees feel safe discussing their needs and experiences.
  7. Celebrate Age Diversity: Recognise the achievements and contributions of employees from all age groups. Organise events and celebrations that emphasise the value of an age-diverse workforce.
Succession Planning and Mentorship for Retirement Transition

Succession planning is a critical component of any organisation’s strategy, and it should include provisions for older employees considering retirement. Here are some steps to incorporate into a comprehensive succession plan:

Mentorship talking about older workers and younger workers mentoring each other and the impacts of ageism on the business

Mentorship for Retirement Transition: Implement mentorship programs to support older workers as they transition into retirement. Pair them with younger employees who can learn from their experience while providing guidance and support.


Phased Retirement Options: Offer phased retirement programs that allow older employees to reduce their working hours gradually. This approach eases the transition into retirement while retaining valuable expertise within the organisation.

Knowledge Transfer: Encourage older workers to document and share their knowledge with colleagues. A positive way of acknowledging more senior workers’ expertise can be to encourage them to share their understanding through written guides, training sessions, or collaborative projects to pass on critical skills and insights.

Flexible Retirement Timing: Recognise that retirement doesn’t have to be an all-or-nothing decision. Some older workers may want to continue working part-time or on specific projects after reaching the traditional retirement age. Allow for this flexibility in your retirement policies.

Talent banking is a strategy that gives businesses the edge. Our Australian workforce is aging, and with that, we run the risk of inadvertently losing competitive advantage by focusing on a holistic approach to retention, organisation education, cross-training, and focus on appreciating and retaining value in skill and knowledge and transferring that information and skill through engaging and retaining older employees. Organisations can harness the full potential of a diverse and multigenerational workforce by valuing the contributions of employees of all ages, including both Youthful Hires and Older Workers, implementing inclusive policies, and supporting older workers in their transition to retirement. Such efforts create a fair and equitable workplace, driving innovation and business success.

The Point, Your NOW and Your FUTURE

So here is the secret sauce! Ever thought your skills could work in different places? Let’s talk about that and see how the cool stuff you’re good at can make your work life super exciting!

Playing Games is Like Solving Puzzles: Did you know playing games actually helps you figure things out? Those quick decisions you make while playing can also help you solve problems at work.

Social Media Fun Helps with Selling Stuff: Liking and sharing on social media? That’s like practice for showing off things to people. You could use this to help sell cool stuff or ideas!

Your Art Skills Can Design More Than Drawings: If you’re great at making cool art, you can also create designs that make things look awesome. It’s like turning your drawings into real-life things.

Teamwork in Games, Teamwork at Work: Remember how you work together in games? That’s teamwork! It’s also how you work with others to get things done at a job.

Talking Different Languages Makes You Super Friendly: If you can speak more than one language, you’re like a language superhero! You can help people understand each other better and make everyone happy.

Being Good with Tech Means You’re a Tech Hero: Being good with gadgets and computers is like being a hero in the tech world. You can help make cool new things or fix stuff that’s broken.

Puzzles? You’re a Problem Solver: If you enjoy figuring out puzzles, you’re a master at solving problems too. It’s like you’re a detective, fixing things that need a solution.

Adventurous? Try Handling Risks: Love adventures? Dealing with risks at work is a bit like exploring new places. You’re ready to take chances and figure things out even when they’re tricky.

Friends Everywhere? You’re a Connection Champ: You’re amazing at making friends, right? That means you could be awesome at connecting people and building good relationships in your job.

Learning = Growing Big and Strong: Learning new things is like getting superpowers. It helps you become really good at what you do, like leveling up in a game!

Turn your skills into life changing opportunity1 They can help you do awesome things at work, no matter what you enjoy doing. Your skills are like keys to a world full of possibilities!

In the fast-paced world we live in, the pursuit of a better life might seem like a distant dream. But what if we told you that the power to change your NOW is within your reach, waiting to be unleashed through small changes each day? If you’re struggling to see what’s the point or even think about how you might improve your life, let’s explore how immediate change can be sparked by the smallest of actions.

Change your habits: Begin your day with intention. Dedicate a few minutes to a morning start your day differently. Do some stretching, go for a jog, walk the dog or skateboard.  Test your brain with a puzzle or quiz.  Or simply practicing gratitude, these small acts can shape your mindset for the rest of the day.

Set Micro-Goals: While long-term goals are important, micro-goals are the building blocks of success. Break down your aspirations into achievable tasks for the day. Completing these tasks not only gives you a sense of accomplishment but also propels you forward. What is one thing you WOULD like to do today?

Learn Something New Every Day: Embrace the opportunity to learn. Spend a few minutes each day acquiring new knowledge or skills. It could be through a quick online course, a podcast, or a tutorial YouTube video. Continuous learning adds up over time, opening doors to new possibilities you can’t see now.

Practice Mindful Moments: Amid the chaos of daily life, practice being in the now. Take a moment to simply breathe and be present, let go of the frustration, anger, anxiety or stress. These mindful breaks help you regain focus, reduce stress, and enhance your overall well-being.

Network and Connect: Building connections can change your trajectory. Engage with people who inspire you, either through social media or local events. Positive things that you enjoy doing or want to learn how to do better will keep you motivated and coming back.

Declutter Your Space: A cluttered environment can lead to a cluttered mind.  Sounds a lot like being told to “clean up your room right”? But if you dedicate a short time each day to decluttering your living space. A tidy environment promotes focus and a sense of calm.  When you calm you can think and focus more clearly.

Acts of Kindness: Small acts of kindness can create a ripple effect of positivity. Whether it’s holding the door for someone or sending a thoughtful message, these gestures brighten someone’s day and bring joy to your own. Think about doing a kind deed each day.

Embrace Your Passion Projects: Allocate even just 15 minutes a day to something you’re passionate about. It could be writing, painting, coding, or anything that brings you joy. These consistent efforts can lead to significant progress over time as you develop skills than can be transferred to a job for example.

Reflect and Adjust: At the end of each day, take a moment to reflect if you took a small positive step. Celebrate the steps you’ve taken and identify areas for improvement. Adjust your plan accordingly to make the most of each day.

Immediate change doesn’t require grand gestures; it thrives on the accumulation of small, deliberate actions. By integrating these small steps into your routine, you’re actively steering your life towards the path of improvement. Remember, the journey is yours to shape, and every day presents an opportunity to create a positive impact, no matter how modest. Start today, and watch as the mosaic of your life transforms, one small step at a time.  When you ready or if you feel you need a little assistance reach out to our team who will give you the time and space to be you but give you the motivation and assistance that will help you be the person, you can be.

Turn your skills into your Future!

Change your TODAY!

Our team are here to show you the way!

Understanding Invisible Disabilities and Breaking Barriers: TURSA’s Supportive Approach

Invisible disabilities significantly impact an individual’s daily life but may not be immediately apparent to others. These conditions among others include chronic pain, mental health disorders, and cognitive impairments. While these disabilities may not have visible physical manifestations, their effects are real and can create significant challenges for individuals in various aspects of their lives.

Invisible barriers - disability employment services - TURSA

Barriers Presented by Invisible Disabilities

Living with invisible disabilities can present unique barriers that society does not always understand or accommodate. Some of these barriers include:

Misunderstanding and Stigma: Due to the lack of visible signs, individuals with invisible disabilities often face scepticism or disbelief from others, leading to misconceptions and social stigmatisation.

Limited Accessibility: Many public spaces and services may not be adequately equipped/trained to accommodate the needs of individuals with invisible disabilities, making it challenging to fully participate in various activities.

Workplace Challenges: Invisible disabilities can affect an individual’s ability to perform tasks, concentrate, or interact with colleagues, potentially leading to workplace discrimination or difficulties securing and maintaining employment.

Isolation: The hidden nature of these disabilities can lead to isolation and loneliness as individuals may struggle to connect with others who don’t understand their experiences.

TURSA’s Supportive Approach

At TURSA, we understand the unique challenges of invisible disabilities, and we are committed to providing tailored support to help individuals overcome these barriers and thrive. Our range of services includes:

Personalised Employment Assistance: Our team works closely with individuals to identify their strengths, skills, and goals, offering job placement, skills training, and workplace accommodation support to ensure meaningful and fulfilling employment.

Mental Health and Well-being Programs: We offer access to counseling services and mental health resources to help individuals manage the emotional and psychological aspects of living with invisible disabilities.

Skills Enhancement Workshops: TURSA provides workshops and training sessions to enhance skills and abilities, empowering individuals to gain confidence and pursue personal and professional growth.

Advocacy and Awareness: We actively work to raise awareness about invisible disabilities and advocate for a more inclusive society that recognises and supports the needs of all individuals.

Join Us in Breaking Barriers

At TURSA, everyone deserves an opportunity to succeed, regardless of their visible or invisible challenges. Our dedicated team is here to offer guidance, resources, and support to help you navigate the unique obstacles you may face. We break down barriers and create a more inclusive and compassionate community where you can dream, set goals, and work towards your future.

Contact us today to learn more about how TURSA can assist you toward a brighter future.

Sharing successes

It was inspiring to meet Rex. Despite being a little nervous, he was happy to share his story.

Photo of Rex talking about TURSA and independence
Rex a TURSA participant 

TURSA has helped me more than I can describe. Leah, in particular, has been instrumental in assisting me. She helped me with my phone, finding work, and attending the SEE program. They also provided financial support for clothing, petrol, and my registration. They’ve been there for me when I needed it, and I am now employed and becoming more independent”.

Leah - Employment Advisor TURSA talking about Rex and experience
Leah, Rex’s Employment Advisor 

Leah was excited to share some insights into the transformation she had witnessed with Rex since starting to work with him?
“It’s been an incredible journey with Rex. I had been trying to contact him for about 3 or 4 months before finally getting in touch. We discussed how we could help him when he came into the office. We started by providing Rex with a phone so we could stay in contact. We soon realized that he needed support with technology and literacy. Rex was very open to receiving that support, and his courage throughout this process has been immense. I’m amazed by his progress. Just a few weeks ago, he even bought his first book”

Rex jumped in at that point. “Yes, Ironman and I’m already halfway through it. Reading it has been quite an adventure, and I’m really enjoying the story”.

We truly want to thank you, Rex, for sharing your story and exciting progress about your employment journey and taking on the challenge of your first book. And thank you, Leah, for your valuable support throughout this journey. It’s truly inspiring to witness the positive impact TURSA has had on Rex’s life. We wish you continued success in your reading and all your future endeavours.

Are You Determined?

Think Jobs...Trust TURSA

The Workmate System

Starting a new job can be daunting for many people. A new job can present some real challenges to a new staff member. Meeting other workers, learning new tasks, procedures and the general workings of the business, all of which can seem simple to old hands, can sometimes frustrate and confuse a newcomer.

Many businesses use a Workmate System to help new employees settle in and be more productive in a shorter period of time.

A Workmate System pairs up a new employee with an experienced employee to support the induction process. In the first few weeks a seasoned staff member can help considerably to assist the new employee to feel part of your workplace and get up to speed quicker.

Manager/Supervisor time with new employees is freed up to deal with job specific issues rather than settling in a new employee.

What is Workmate?

The Workmate System matches new employees with your staff who have been with the business for some time (typically minimum of 6 – 12 months), for their first few weeks in the job.

The Workmate provides the new employee with a point of contact for general queries regarding day-today operational issues, such as the location of facilities, policies and staff roles. They help the new employee by providing access to someone who is familiar with the business’s culture and expectations

Who should be appointed as a Workmate?

Ideally a Workmate should be of a similar age and background and have the ability to be an ‘informal friend’.

A Workmate must be willing to take on the role and have an approachable and friendly attitude. They should be preferably someone in the same work area at the same or similar level, who is ‘around and available’ most of the time for helping the new employee.

A Workmate is not a mentor or coach. He or she is not responsible for the formal training of the new employee or held responsible for the new employee’s performance

How to appoint a Workmate

The Manager/Supervisor is responsible for appointing a Workmate prior to the new staff member’s arrival.

The appointed Workmate should understand the importance of this role and that it will last for several weeks, depending upon the new staff member’s speed in adjusting to the new workplace.

Workmate Responsibilities

  • Introduce the new employee to co-workers
  • Show them around the workplace
  • Show the new employee where to get equipment and supplies
  • Take the new employee to the tea room and make sure that they do not eat alone for the first few weeks
  • Explain the operation of any equipment or systems they need in order to commence work
  • Check with the new employee daily to see if they need support or have questions
Having a Workmate is a Win/Win/Win Solution

There are significant benefits to your business, the Workmate and the new employee

  • Increased employee productivity
  • Increased employee retention
  • Enhanced employee development
  • Recognition as a strong performer
  • Opportunity to encourage and engage others
  • Enhanced leadership and communication skills
  • One-on-one assistance, Single point-of-contact
  • Smoother induction
  • Knowledge of “how things really get done”

A resume summary statement is a brief paragraph at the top of your resume highlighting your skills, experience, and qualifications. It's a great way to make a solid first impression on hiring managers and recruiters, and it can help you stand out from the competition. This article discusses why your resume should have a summary statement and a step-by-step guide on how to write one.

Reasons why you need a resume summary statement

As mentioned, summary statements are a great way to stand out and find employment. Here are some examples of reasons your resume should have a summary statement:

  • It gives hiring managers a quick overview of your skills and experience. 
  • It helps you tailor your resume to specific job openings. 
  • It shows that you’re a proactive and motivated candidate. 
  • It can help you get your foot in the door for an interview.

Here's a step-by-step guide on how to write a resume summary statement:

Person Being Interviewed Over Resume
  1. Start by brainstorming a list of your skills, experience, and qualifications. 
  2. Think about the specific job you’re applying for, and identify the skills and experience that are most relevant to the position. 
  3. Write a brief paragraph that highlights your most relevant skills and experience. 
  4. Use strong action verbs and specific examples to quantify your accomplishments. 
  5. Proofread your summary statement carefully to make sure it’s free of errors. 

Resume summary statement example

Experienced administrative professional with a proven track record in efficiently managing office operations. Skilled in coordinating schedules, organising documents, and providing excellent customer service. Dedicated and detail-oriented with strong communication and problem-solving abilities. Committed to supporting team productivity and ensuring smooth workflow. Seeking an administrative role where I can contribute my expertise and contribute to the success of the organisation.

Tips for writing a strong resume summary statement:

Writing a resume summary can be tricky at first, but now you know what to do, you can have a go. But, when writing a summer statement, you’ll want to keep the following in mind:

  • Keep it brief: Your summary statement should be a maximum of a few sentences long. 
  • Be specific: Don’t just list your skills and experience; use specific examples to quantify your accomplishments. 
  • Use strong action verbs: and make a strong impression on hiring managers. 
  • Proofread carefully: Typos and grammatical errors will make you look unprofessional. 
Resume To Do List

A well-written resume summary statement is a valuable asset to any job seeker. These tips will assist you in writing a summary statement to help you stand out from the competition and land your dream job.   Check out some other great tips on how to make that RESUME jump.

Recruiting is constantly evolving, which puts job seekers in need of keeping up with the latest trends. In the past, resumes were a one-size-fits-all document that included a variety of sections, such as a career objective, a list of skills, and a summary of qualifications. However, today's recruiters are looking for something different. They want to see resumes that are specific to the job they are hiring for, and that highlight the candidate's skills and experience in a way that is easy to understand. When you spend the time completing a well-written resume there are some resume sections you can leave out.

Hot Resume Tips

Here are some resume sections that you can safely leave out in 2023. 

Here are a few examples: 

  • Career objective: This section is outdated and unnecessary. Recruiters can already tell what you’re looking for by reading your resume. 
  • Skills section: This section can be repetitive and redundant. Instead, highlight your skills throughout your resume in the context of your work experience. 
  • Summary of qualifications: This section is often too long and doesn’t provide new information. Instead, use a strong resume header to introduce yourself and highlight your skills. 
  • Awards and honours: This section is only relevant if the awards and honours are directly related to the job you are applying for. Otherwise, it can take up valuable space on your resume. 
  • References: References can be provided after an interview, so there is no need to include them on your resume. 

By leaving out these unnecessary resume sections, you can free up space to highlight your skills and experience in a way relevant to the job you are applying for. As a result, your resume is more likely to get noticed by recruiters and increase your chances of landing your dream job. 

If you are registered with Services Australia and are looking for an organisation that can support you in getting prepared for the workforce consider getting referred to TURSA.   Our experienced team helps you prepare including developing your resume to help you secure your next job.  Contact us today!

Is it ok to use ChatGPT for your resume?

Writing a resume is essential to finding a job. Nowadays, we have tools like ChatGPT, an AI tool that helps with resume writing. But is it ok to use ChatGPT for your resume?

Although AI tools are relatively new for the public, using something like ChatGPT can be beneficial in writing your resume, and even your cover letter too. Though, while it can be helpful, it’s important to use it carefully and to be honest about your skills and experience.

ChatGPT Logo

Understanding ChatGPT's role in writing resumes

Person Using Chatgpt To Write A Resume

ChatGPT can be used in a wide variety of ways. It just so happens that you can use ChatGPT to write a resume too. From formatting to providing examples or helpful guides, it can be a reliable resume-writing tool.

But, ChatGPT doesn’t know or understand the role you might be applying for. And, while you can provide it with the information, it can be impersonal, and have you at a disadvantage when it comes to comparing your resume with other applicants. 

Remember that it’s just a computer program and does not know everything about your job or experience. Use it for ideas, but make sure to think for yourself too.

Tips to using ChatGPT for resumes

1. Tailor your content

When using ChatGPT, ensure the resume reflects your skills and goals. Customise the suggestions to fit your qualifications. Your resume should show what makes you unique and stand out to employers. Also, it’s essential to support your claims with evidence. Include specific examples and facts to back up what you say.

2. Review for accuracy​

Even though ChatGPT can give good suggestions, always check for mistakes. Make sure the information is correct and matches your experience. For example, Double-check dates, job titles, and other details. Also, make sure the evidence you provide is accurate and reliable.

3. Get human feedback​

While ChatGPT is helpful, getting feedback from real people is a good idea. Talk to mentors, career counsellors, or professionals in your field. They can give you advice and help you make sure your resume is strong. They can also help you evaluate the evidence you’ve included.

Using ChatGPT to write your resume can be helpful, but be careful. Customise the content, check for mistakes, and get feedback from real people. It’s also essential to support your claims with evidence. You may be asked to provide additional examples to validate your claims so be honest and prepared. Using ChatGPT, along with your judgment and evidence, you can create a great resume that impresses employers.

We have a number of other topics on how to develop a great resume, make sure you check them out below.   Good luck with your job search – TURSA is here to help you!

A resume is a document that summarises your work experience, education, and skills. Potential employers use it to assess your qualifications for a job. A well-written resume can help you land your dream job, while a poorly written resume can hurt your chances of getting an interview. Here are some do's and don'ts of resume writing:

Resume Writing Do’s

  • Tailor your resume to the specific job you are applying for. Read the job description carefully and highlight the skills and experience that are most relevant to the position. 
  • Use keywords throughout your resume. When you apply for a job online, your resume will likely be scanned by an applicant tracking system (ATS) for keywords relevant to the position. Ensure to include keywords throughout your resume so that a human recruiter will see your resume. 
  • Use strong action verbs. When describing your work experience, use strong action verbs to highlight your accomplishments. For example, instead of saying, “I was responsible for managing a team of 10 people,” say, “I led a team of 10 people to achieve a 15% increase in sales.” 
  • Quantify your results. Whenever possible, quantify your results. For example, instead of saying, “I increased sales,” say, “I increased sales by 15%.” As a result, hiring managers will understand the impact of your work.  
  • Use white space. A well-formatted resume is easy to read. Use white space to break up your text and make your resume more visually appealing. 
  • Proofread carefully. Typos and grammatical errors will make you look unprofessional. Make sure to proofread your resume carefully before submitting it to potential employers.

Resume Writing Don’ts: 

  • Don’t use a template. While resume templates can be a useful starting point, don’t use a too generic template. If you use a template for your resume make sure it is unique to you and your qualifications. 
  • Don’t lie or exaggerate. It is essential, to be honest and accurate on your resume. Lying or exaggerating your skills or experience will only hurt you in the long run. 
  • Don’t use too much jargon. Jargon is a technical language specific to a particular industry or field. If you use jargon on your resume, ensure the hiring manager will understand it. 
  • Don’t use all caps. Using all caps is considered shouting and is unprofessional. 
  • Don’t use a lot of colours or graphics. A resume should be easy to read. Avoid using too many colours or graphics, as they can make your resume difficult to scan. 
  • Don’t put your social media handles on your resume. Social media can be a great way to connect with potential employers, but putting your social media handles on your resume is inappropriate. 
Are you a Centrelink (Service Australia) participant looking for Support?

TURSA can help!

We offer a range of FREE support services to help you find and keep employment

Our services include:

  • Job search assistance
  • Resume writing and interview skills training
  • Employment preparation workshops
  • Access to a range of employment programs
  • And more!

To find out more about our services, please contact us today.

We are here to help you succeed!

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