TEL 1800 670 914

Workforce Australia Coffs Harbour

Find the job that's right for you with Workforce Australia.

It can be hard to find a job if you haven’t been working for a while. It can also be difficult when personal circumstances make working more challenging. The job market is ever-changing, and so are job application techniques. TURSA is here to help you navigate your way back to sustainable employment. 

Find your closest TURSA employment agency in Coffs Harbour, or submit an enquiry to our Workforce Australia providers below.

Ready to find that new job with TURSA today?
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A Coffs Harbour Workforce Australia Provider: Helping You Find the Right Job

Workforce Australia is an initiative funded by the Australian Government. Its goal is to assist people in finding and retaining employment. 

As a dedicated employment services provider, TURSA plays an important role in the process. Some of the ways that TURSA can help you with Workforce Australia include:

  • Ensuring you’re well-prepared for the job market
  • Identifying opportunities aligned with skills and interests
  • Securing positions and retaining employment long-term

We understand every job seeker has unique needs. We strive to provide tailored assistance to help overcome any barriers you may be facing to unlock your full potential. Our experienced team is committed to guiding you every step of the journey. From refining your resume to mastering job interviews. 

With our support, you can confidently apply yourself to Workforce Australia. Our goal is to help you find the perfect fit for your career aspirations.

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Help Determining Your Eligibility for Assistance for Workforce Australia in Coffs Harbour

Qualifying for the Workforce Australia employment programme means meeting eligibility criteria. If you’re already receiving income support payments through Centrelink such as:

then you may be eligible for our services. Based on your circumstances, you can receive assistance through either self-managed processes or Workforce Australia Providers like TURSA

If you’re not currently receiving income support, you may still be eligible. However, you will need to enrol in Workforce Australia voluntarily.

Once enrolled, participants will also need to meet mutual obligation requirements. These requirements are typically designed to ensure participants are engaged in job-seeking processes. Some of these include:

  • Meeting your points target each reporting period, including any least job search requirement
  • Attending appointments with your provider, the Digital Services Contact Centre, or a third party.
  • Following up on job referrals
  • Attending job interviews
  • Admin tasks (keeping your profile up-to-date, updating tasks and activities)

If you are uncertain about your eligibility and obligations or would like more information, please contact us. You can use our enquiry form below, or contact us online. Our team of Workforce Australia providers is ready to help provide guidance.

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How TURSA Can Assist You: A Comprehensive Approach to Employment Support

At TURSA, we pride ourselves on providing a thorough end-to-end approach – helping you prepare for and find work. We understand each journey is unique, and our services are tailored to each participant. 

To address your specific needs, we’ve dedicated resources to guide you every step of the way.

Dedicated Employment Adviser

To help you receive personalised support, you’ll be assigned a dedicated employment adviser. They will work closely with you to understand your needs, goals, and aspirations. From this, they will help identify job opportunities aligning with your objectives. Then, they will assist in developing the necessary skills for your chosen industry.

Access to an Extensive Network of Employers and Job Vacancies

TURSA Coffs Harbour holds both local community connections and access across Australia.

When you’re on board with your job search, you’ll have access to our extensive network. You can leverage your access to employers and job vacancies to help find your next role. 

Training, Assistance, and Resources for Success

We believe proper preparation is the key to success in any workplace. That’s why we provide access to a variety of resources and tools, like:

  • training programs
  • ongoing assistance
  • resources to help you thrive in your new role

From refining your resume and polishing your interview skills to acquiring industry-specific knowledge… we equip you with the tools you need to excel in your chosen field. 

With TURSA’s support, you can confidently navigate Workforce Australia and the job market. Let us be your partner in achieving a successful, fulfilling career.

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Start your Workforce Australia Coffs Harbour journey with TURSA

Our person-centred model will support you on your journey to sustainable employment. Where possible, you’ll have one Employment Adviser support your entire journey with us. 

You will be supported with

  • Appointments from a Coffs Harbour Workforce Australia employment adviser (face-to-face at your local agency)
  • Personalised plans to help guide you through Workforce Australia
  • Access to the participant portal which is filled with resources to help find and retain employment

Contact us now to find your closest TURSA office and speak to someone today about how we can help you!


Centrelink provides your income support payments while enrolled in the Workforce Australia programme. TURSA is contracted by the Department of Employment and Workplace Relations as an employment services provider. Our role is to assist you in preparing and looking for work during this time.

Mutual obligation requirements are what you’ll have to do as a condition for receiving an income support payment. These obligations will be set out in your Job Plan, and your TURSA Employment Adviser will provide you with the support and resources to help you meet them. The requirements can include:

  • Attending appointments with us
  • Completing the required number of job searches per month
  • Participating in Work for the Dole (if necessary) and applying for specific jobs that you are referred to by your TURSA Employment Adviser.

Your requirements and job searching activities will be outlined in your Job Plan, which you’ll create with your TURSA Employment Adviser during your initial meeting. Your TURSA Employment Adviser will explain what you’ll need to do. You’ll be able to provide input to ensure your Job Plan also suits your individual needs.

Each month Centrelink requires you to report on your job searching activity. This is done via the MyGov website. Your plan will advise your due dates for lodgement, and your Employment Adviser will step you through the process.

If you can’t make an appointment or activity, please let us know as soon as possible so we can reschedule this for you and ensure there’s no delay in your income support payments.

Workforce Australia is the new way for job seekers to access the government’s employment services. Workforce Australia Services, delivered by Tursa Employment and Training, provides you with an enhanced service to overcome barriers to finding a job and to be work-ready.

In order to keep receiving income support payments from Centrelink, you need to meet your mutual obligation requirements while you search for work. From 4 July, 2022, your mutual obligations will be part of the new Workforce Australia Points Based Activation System (PBAS). This system aims to give you more choice in the tasks and activities you carry out as part of your mutual obligation requirements.

Please speak to your TURSA employment Adviser if you have any questions about your points total or the activities in your Job Plan.

You’ll earn a certain number of points by completing tasks and activities in a reporting period.

These can include:

  • a minimum number of job searches
  • going for job interviews
  • stints of paid or voluntary work
  • work experience
  • training opportunities
  • online learning modules
  • scroll down to see the list of activities and available points for each one.

Meeting your points total

Your TURSA employment adviser will discuss the number of points you need to earn for each reporting period.

They will also discuss with you how to earn and how to report them.

Every participant’s points total will depend on the support they receive and their circumstances, so you may have a different number of points to earn than other Workforce Australia participants.

Please remember, your income payments can be impacted if you don’t reach your number of points during the reporting period.

If you have any problems meeting your points total, speak to your TURSA Employment Adviser as soon as possible.

If you are self-managing your job search through Workforce Australia Online, reach out to the Digital Service Contact Centre (DSCC) by calling 1800 314 677 or email [email protected].

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