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Workforce Australia Port Macquarie

Find the job that's right for you with Workforce Australia.

Finding work can be tough. It’s even harder when you’ve been out of work for a while or when personal situations make it difficult. That’s where Workforce Australia helps Port Macquarie participants.

Find a TURSA employment agency near you in Port Macquarie, or send a message to our Workforce Australia team to learn more or get started.

Ready to find that new job with TURSA today?
Person employed under disability employment services

Port Macquarie's Workforce Australia Provider: Here to Help You

Workforce Australia is an initiative funded by the Australian Government. Its goal is to assist people in finding and retaining employment. 

How our Port Macquarie Workforce Australia providers help

As a dedicated employment services provider, TURSA plays an important role in the process. Our mission is to provide support and guidance for individuals seeking employment while supporting them to fulfil their unemployment obligations as identified in their job plan. Some of the ways in which TURSA can help you with Workforce Australia in Port Macquarie include:

  • Making sure you’re ready for the job market
  • Finding job opportunities that suit your skills and interests
  • Helping you find a job and keep it

We know that everyone is different. That’s why we offer help that fits your needs. Our team is here to guide you every step of the way. From improving your resume to getting better at job interviews.

With our support, you can move forward with Workforce Australia with confidence. 

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Checking Your Eligibility for Workforce Australia Assistance

Are you wondering if you can benefit from Workforce Australia? To be eligible for the Workforce Australia program, you’ll need to meet certain criteria. 

If you’re currently receiving Centrelink income support payments, such as JobSeeker, Youth Allowance, or Parenting Payment, you might be eligible for our Workforce Australia and services from providers like TURSA.

And once you’re part of the program, there are also mutual obligation requirements to meet. These are designed to keep you active in your job search. They can include things like:

  • Hitting your points target each reporting period
  • Keeping your appointments with your provider, the Digital Services Contact Centre, or a third party
  • Following up on job referrals
  • Attending job interviews
  • Taking care of admin tasks, like keeping your profile updated

Still have questions about your eligibility and your obligations? Please don’t hesitate to reach out. You can use our enquiry form below, or contact us online. Our team of Workforce Australia experts are ready to help.

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Our All-Around Approach to Employment Support

At TURSA, we are all about helping you succeed. Our approach to job support is comprehensive, and we have a host of resources ready for you. Here’s what we offer:

A Dedicated Employment Adviser 

Where we can, we’ll assign a dedicated employment adviser to you. They’ll listen to understand your needs, goals, and career aspirations. Then, they’ll help you find job opportunities that match your ambitions and assist you in gaining the right skills.

An Extensive Network of Employers and Job Vacancies

When you join us, you get access to our broad network. This means that you’ll have a better chance of finding the perfect job. We have links to employers and job vacancies, both in the Port Macquarie community and across Australia.

Training and Resources for Success

Preparation is the secret to doing well at work. That’s why we provide a range of tools to help you succeed. We offer training programs, continuous assistance, and resources. You’ll be prepared for everything from polishing your CV to acing that job interview.

TURSA is committed to helping you navigate the job market. Our goal is to assist you in achieving a successful and fulfilling career. With our support, you can be confident in your journey with Workforce Australia.

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Start Your Workforce Australia Journey with TURSA

At TURSA, we understand that every job seeker’s journey is unique, and we’re here to support you every step of the way. Our approach is centred around you, ensuring that where possible, you’ll have the same Employment Adviser supporting your entire journey with us.

  • Face-to-Face Appointments: We offer appointments with our Workforce Australia employment adviser in Port Macquarie. You’ll have the chance to discuss your needs and goals in person at your local agency.
  • Personalised Plans: We provide tailored plans to guide you through your Workforce Australia journey. Our goal is to match your ambitions and abilities with the perfect job opportunity.
  • Resource Access: You will have access to our participant portal, loaded with resources to help you find and keep employment.

We are more than an employment service. We are your partner in your journey towards sustainable employment. So, why wait? Contact us now to find the closest TURSA office and speak to someone today about how we can help you!


Centrelink provides your income support payments while enrolled in the Workforce Australia programme. TURSA is contracted by the Department of Employment and Workplace Relations as an employment services provider. Our role is to assist you in preparing and looking for work during this time.

Mutual obligation requirements are what you’ll have to do as a condition for receiving an income support payment. These obligations will be set out in your Job Plan, and your TURSA Employment Adviser will provide you with the support and resources to help you meet them. The requirements can include:

  • Attending appointments with us
  • Completing the required number of job searches per month
  • Participating in Work for the Dole (if necessary) and applying for specific jobs that you are referred to by your TURSA Employment Adviser.

Your requirements and job searching activities will be outlined in your Job Plan, which you’ll create with your TURSA Employment Adviser during your initial meeting. Your TURSA Employment Adviser will explain what you’ll need to do. You’ll be able to provide input to ensure your Job Plan also suits your individual needs.

Each month Centrelink requires you to report on your job searching activity. This is done via the MyGov website. Your plan will advise your due dates for lodgement, and your Employment Adviser will step you through the process.

If you can’t make an appointment or activity, please let us know as soon as possible so we can reschedule this for you and ensure there’s no delay in your income support payments.

Workforce Australia is the new way for job seekers to access the government’s employment services. Workforce Australia Services, delivered by Tursa Employment and Training, provides you with an enhanced service to overcome barriers to finding a job and to be work-ready.

In order to keep receiving income support payments from Centrelink, you need to meet your mutual obligation requirements while you search for work. From 4 July, 2022, your mutual obligations will be part of the new Workforce Australia Points Based Activation System (PBAS). This system aims to give you more choice in the tasks and activities you carry out as part of your mutual obligation requirements.

Please speak to your TURSA employment Adviser if you have any questions about your points total or the activities in your Job Plan.

You’ll earn a certain number of points by completing tasks and activities in a reporting period.

These can include:

  • a minimum number of job searches
  • going for job interviews
  • stints of paid or voluntary work
  • work experience
  • training opportunities
  • online learning modules
  • scroll down to see the list of activities and available points for each one.

Meeting your points total

Your TURSA employment adviser will discuss the number of points you need to earn for each reporting period.

They will also discuss with you how to earn and how to report them.

Every participant’s points total will depend on the support they receive and their circumstances, so you may have a different number of points to earn than other Workforce Australia participants.

Please remember, your income payments can be impacted if you don’t reach your number of points during the reporting period.

If you have any problems meeting your points total, speak to your TURSA Employment Adviser as soon as possible.

If you are self-managing your job search through Workforce Australia Online, reach out to the Digital Service Contact Centre (DSCC) by calling 1800 314 677 or email [email protected].

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