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Disability Employment Services

Information About DES-ESS Services

Welcome to TURSA DES@WORK for you

We are committed to providing quality services where you will be at the centre of all decisions regarding your servicing.

Our person centred model with comfortable face-to-face appointments with your experienced and qualified Disability Employment Advocate will support you on your journey to work.

We will respect and consult with you every step of the way to tailor services and job plans to meet your needs.

We will focus with you on your strengths and abilities, your current and potential skills, and your employment goals.

Our participant portal has links to services to support you on your journey to work, and provides information on our services.

At TURSA, we have a range of assistance available including pre-employment training, relocation assistance, work preparation workshops, wage subsidies, post placement support, and in house facilities.

We are available to service you Monday to Friday 8.30am to 5.00pm every week across all of our 58 sites at a TURSA office near you.

Welcome to joining Tursa Employment & Training and accessing those resources and opportunities we can provide for a better future.

The service to expect from TURSA

At TURSA all DES-ESS services are delivered to meet and exceed National Standards for Disability Services. What else can you expect?

  • You will be assigned a specialist Disability Employment Advocate to work with you personally
  • Fortnightly face to face appointments available as well as flexible options to meet your needs as required
  • Tailored job plans with goal setting and planning reviewed with you as your needs change
  • Courteous, qualified and experienced staff who will work with you to achieve your employment goals
  • The opportunity for you to provide regular feedback to TURSA
  • Our assessment processes will ensure that you are fully equipped to remain in the workplace without intervention before exiting our services

Your feedback is essential

It is part of TURSA’s Continuous Improvement to involve our clients in the provision of client services. We value your input at any time and like you to complete a Survey Questionnaire at different points during your time with us. You can provide online feedback or via the Contact Us menu option. If you have any further concerns that you are being mistreated contact National Customer Service Line.

Enquiry Form

* Required Field

Name *

Email *

Address

Phone

Select TURSA Centre *

Your Enquiry *

TURSA values your feedback. Please click a link below to tell us about your experience.

Consumer Protection Form

TURSA protects your rights as a consumer of our training and/or assessment services.

If you are undertaking nationally accredited and/or subsidised training with Tursa Employment & Training and you wish to make a complaint or appeal an assessment decision, you can contact the Consumer Protection Officer by completing the form below.
You will be contacted within 5 business days.

Please note that while your confidentiality will be respected at all times, you must provide your name, contact phone number and e-mail address to be contacted about this matter.

* Required Field

Name *
Email *
Phone
Complaint Details *

Feedback Form

TURSA strives to provide excellent customer service. You may have an idea or suggestion that can help us improve our service to you. If so, we welcome your feedback which you can enter below.
Alternatively, you can download the feedback form and return it to your nearest TURSA centre.
Please note that while your confidentiality will be respected at all times, you need to provide your name and address or contact number if you wish to be contacted about this matter. A response will be made as soon as possible from the relevant Site or Service Manager.

* Required Field

Name *
Email
Address
Phone
Select TURSA Centre *
Your Feedback *

Job Application Form

* Required Field

First Name *
Last Name *
Address *
State *
Postcode *
Phone *
Email *
Job Title
How did you find out about this role?

Connect with TURSA

Expression of Interest Form

* Required Field

First Name *
Last Name *
Address *
State *
Postcode *
Phone *
Email *
Preferred TURSA Location *

Training Feedback Form

TURSA strives to provide excellent customer service. You may have an idea or suggestion that can help us improve our training service to you. If so, we welcome your feedback which you can enter below.
Alternatively, you can download the feedback form and return it to your nearest centre.

Please note that while your confidentiality will be respected at all times, you need to provide your name and address or contact number if you wish to be contacted about this matter. A response will be made as soon as possible from the relevant service Manager.

For complaints about the service received, please use the Consumer Protection form instead.

* Required Field

Name *
Email
Address
Phone
Select TURSA Centre *
Your Feedback *

Training Enquiry Form

* Required Field

Name *
Email *
Address
Phone
Select TURSA Centre *
Your Enquiry *

Website Survey

Job Application Form

* Required Field

First Name *
Last Name *
Address *
State *
Postcode *

Phone *
Email *
Job Title

How did you find out about this role?