Participants

Inclusive Employment Australia – Fortitude Valley

Q: What is the process for joining IEA?

Firstly, we will determine if TURSA can directly register you into our service and guide you through the referral process. If this is not possible, Services Australia will complete an assessment to see if you are eligible and will refer you to an IEA provider that is most accessible to you. You have the choice of what IEA provider you want to join or work with. If you would like to change or join TURSA , you can drop in, or call into any of our 38 convenient locations. Once you have joined TURSA ’s IEA programme, you will be paired with a Disability Employment Advocate to start your journey to employment with us.

Q: Is IEA only for people with physical disabilities?

No. TURSA also supports participants who have injuries or mental health conditions to obtain and sustain a job.

Q: What Locations do you Service?

Sunshine Coast Brisbane Gold Coast Manning (Taree and Forster)

Jobs for Those With a Disability

How Our Inclusive Employment Australia Services in Fortitude Valley Can Support You

TURSA Fortitude Valley helps people of all abilities prepare for work, connect with suitable employers and access support that continues once they start a role. Through Inclusive Employment Australia, our team works with you to understand your goals, build your confidence and create a practical pathway toward employment.

Inclusive Employment Australia has replaced Disability Employment Services, also known as DES. If you are searching for disability employment services in Fortitude Valley, TURSA can help you understand the new program and access the right support for your situation.

Our services are designed for people with disability, injury or health conditions who want help to find work, return to work or stay employed. Whether you are looking for your first job, changing direction or needing support in the workplace, our Employment Advocates can help you take the next step with more clarity and confidence.

We also work with Fortitude Valley businesses and nearby employers to support inclusive hiring, workplace adjustments and stronger employment outcomes. Our goal is to help create job matches that work for both participants and employers, so employment feels more suitable, supported and sustainable.

TURSA – Fortitude Valley’s Leading Inclusive Employment Australia Provider

If you want support to find work or stay employed, TURSA Fortitude Valley can help you take practical steps toward a job that suits your skills, goals and circumstances. Our Employment Advocates work with you one-on-one to understand what kind of work feels achievable, what support you may need, and which opportunities could be the right fit.

These services are designed for participants who want practical support to prepare for work, connect with suitable employers or keep working with the right support in place.

Through Inclusive Employment Australia, support can include:

Creating a personalised employment plan based on your goals and support needs
Guidance to access training, community services and employment resources
Resume writing, job application support and interview coaching
Access to job search tools and practical guidance during your job search
Connections with inclusive employers in Fortitude Valley and nearby areas
Job readiness workshops and opportunities to build workplace skills
Relocation or transition assistance if needed
Workplace modifications and accessibility support
Ongoing workplace support, including on-the-job assistance for up to 52 weeks or longer, depending on your needs

At TURSA, we focus on creating better job matches, not just quicker job placements. Our team works with participants and employers to support smoother transitions into work, stronger communication and employment outcomes that are more likely to last.

Why Choose TURSA Fortitude Valley for Inclusive Employment Australia

Choosing the right provider can help you feel more supported, more prepared and more confident as you move toward work. At TURSA Fortitude Valley, we combine practical employment support with strong local employer connections, helping you take steps that match your goals and circumstances.

For nearly 30 years, TURSA has supported communities through employment, training and community programs. As a not-for-profit organisation, we focus on helping people overcome barriers to employment and access support that can make work feel more achievable.

You will work with a dedicated Employment Advocate who takes the time to understand your strengths, support needs and employment goals. From there, we can help you build job-ready skills, prepare for interviews, access local opportunities and settle into work with ongoing guidance when needed.

If you are already with another provider, you may be able to choose or change your Inclusive Employment Australia provider. Our Fortitude Valley team can talk you through your options and help you understand what to do next.

You will also have access to our participant portal, where you can find helpful resources, training links and connections to local community services. This gives you one place to access support and stay focused on your employment goals.

Ready to connect with local employment support? Contact TURSA Fortitude Valley on 07 3252 3627 or visit us in person at 140 Brunswick St, Fortitude Valley 4006 to speak with our local team about Inclusive Employment Australia.

You will also have access to helpful resources, training links and connections to local community services. This gives you one place to access support and stay focused on your employment goals.

The service to expect from TURSA

At TURSA all DES-ESS services are delivered to meet and exceed National Standards for Disability Services. What else can you expect?

You will be assigned a specialist Disability Employment Adviser to work with you personally
Fortnightly face to face appointments available as well as flexible options to meet your needs as required
Tailored job plans with goal setting and planning reviewed with you as your needs change
Courteous, qualified and experienced staff who will work with you to achieve your employment goals
The opportunity for you to provide regular feedback to TURSA
Our assessment processes will ensure that you are fully equipped to remain in the workplace without intervention before exiting our services

Your feedback is essential

It is part of TURSA’s continuous improvement to involve our participants in the provision of our services. We value your input at any time and would like you to complete a Survey Questionnaire at different points during your time with us. You can also provide online feedback or via the Contact Us menu option. If you have any further concerns that you are being mistreated contact National Customer Service Line.

Inclusive Employment Services FAQs

What is IEA?

Inclusive Employment Australia is a new specialist disability employment program. It assists people with disability, injury or health condition to find and maintain work and grow their career.

It will replace the Disability Employment Services (DES) program on 1 November 2025.

What is the process for joining IEA?

Firstly, we will determine if TURSA can directly register you into our service and guide you through the referral process.
If this is not possible, Services Australia will complete an assessment to see if you are eligible and will refer you to an IEA provider that is most accessible to you.
You have the choice of what IEA provider you want to join or work with. If you would like to change or join TURSA, you can drop in, or call into any of our 38 convenient locations.
Once you have joined TURSA’s IEA programme, you will be paired with a Disability Employment Advocate to start your journey to employment with us.

How do I know if I am eligible for IEA Services?

To be eligible for Inclusive Employment Australia, you must:

Have a disability, injury or mental health condition
Be an Australian resident or eligible visa holder aged 14 to 65
Be at or above the minimum working age in your state or territory.
Be able to work between 8 and 30 hours a week.
Not be studying full time.
Not be currently working at or above your Employee Benchmark hours.

Is IEA only for people with physical disabilities?

No. TURSA also supports participants who have injuries or mental health conditions to obtain and sustain a job.

Is there a cost to me?

No. The IEA program is funded by Australia’s Federal Government and has no cost associated with participants.

I am with a different IEA provider. Can I switch to TURSA?

If you are currently with another provider and wish to swap to TURSA, call your local office or 1800 670 914 for assistance.

I’m still at school. Do you offer support for me?

The Eligible School Leaver (ESL) program is designed to help you transition from school to work. The TURSA team will work with you to discover your career goals and ambitions and help you develop a plan to get there while completing your schooling. While the ESL program is typically for year 12 students, support can be considered for any student transitioning into the workforce, while completing their final year of schooling.

What Locations do you Service?