Participants

Inclusive Employment Australia – Gold Coast

Q: What is the process for joining IEA?

Firstly, we will determine if TURSA can directly register you into our service and guide you through the referral process. If this is not possible, Services Australia will complete an assessment to see if you are eligible and will refer you to an IEA provider that is most accessible to you. You have the choice of what IEA provider you want to join or work with. If you would like to change or join TURSA , you can drop in, or call into any of our 38 convenient locations. Once you have joined TURSA ’s IEA programme, you will be paired with a Disability Employment Advocate to start your journey to employment with us.

Q: Is IEA only for people with physical disabilities?

No. TURSA also supports participants who have injuries or mental health conditions to obtain and sustain a job.

Q: What Locations do you Service?

Sunshine Coast Brisbane Gold Coast Manning (Taree and Forster)

Jobs for Those With a Disability

What Our Inclusive Employment Australia Services on the Gold Coast Can Do for You

TURSA is one of the Gold Coast’s most experienced providers of Inclusive Employment Australia services. We understand that every job seeker’s path is different and that finding meaningful work can sometimes feel out of reach. Our role is to support you to build confidence, develop skills, and access opportunities that align with your goals.

Through Inclusive Employment Australia, TURSA helps people of all abilities connect with the right employers and succeed in sustainable, fulfilling roles. Each program is designed around the individual – recognising strengths, addressing barriers, and offering ongoing support long after you start work.

We also work closely with Gold Coast employers to help them create inclusive workplaces and connect with skilled, motivated job seekers.

TURSA – Gold Coast’s Leading Provider of Inclusive Employment Australia Services

If you’re ready to explore job opportunities or return to the workforce, TURSA can help you every step of the way. Our Employment Advocates take the time to understand your situation, listen to your goals, and create a plan that supports your journey toward meaningful work.

Support can include:

Developing a personalised employment plan
Assistance accessing community and training services
Resume writing and interview coaching
Access to computers and job search tools
Connecting you with inclusive employers
Job training, workshops, and education
Relocation assistance where needed
Workplace modifications
On-the-job support for up to 52 weeks or longer

At TURSA, we’re committed to helping people of all abilities find employment that matches their skills and aspirations, while assisting employers to build inclusive, supportive workplaces.

Why Choose TURSA Gold Coast for Inclusive Employment Australia

For nearly 30 years, TURSA has supported local communities through employment, training, and community programs. As a trusted provider of Inclusive Employment Australia, we’re proud to help Gold Coast job seekers of all abilities find meaningful, lasting work.

We’re an independent, not-for-profit organisation dedicated to reducing unemployment and supporting people who face barriers to employment.

Our person-centred model means you’ll work one-on-one with your own Employment Advocate. Together, you’ll focus on your strengths, skills, and career goals, ensuring the right support is in place for long-term success.

You’ll also have access to our participant portal, which includes links to additional resources and community services to help you on your path to employment.

The service to expect from TURSA

At TURSA all DES-ESS services are delivered to meet and exceed National Standards for Disability Services. What else can you expect?

You will be assigned a specialist Disability Employment Adviser to work with you personally
Fortnightly face to face appointments available as well as flexible options to meet your needs as required
Tailored job plans with goal setting and planning reviewed with you as your needs change
Courteous, qualified and experienced staff who will work with you to achieve your employment goals
The opportunity for you to provide regular feedback to TURSA
Our assessment processes will ensure that you are fully equipped to remain in the workplace without intervention before exiting our services

Your feedback is essential

It is part of TURSA’s Continuous Improvement to involve our participants in the provision of our services. We value your input at any time and would like you to complete a Survey Questionnaire at different points during your time with us. You can also provide online feedback or via the Contact Us menu option. If you have any further concerns that you are being mistreated contact National Customer Service Line.

Inclusive Employment Services FAQs

What is IEA?

Inclusive Employment Australia is a new specialist disability employment program. It assists people with disability, injury or health condition to find and maintain work and grow their career.

It will replace the Disability Employment Services (DES) program on 1 November 2025.

What is the process for joining IEA?

Firstly, we will determine if TURSA can directly register you into our service and guide you through the referral process.
If this is not possible, Services Australia will complete an assessment to see if you are eligible and will refer you to an IEA provider that is most accessible to you.
You have the choice of what IEA provider you want to join or work with. If you would like to change or join TURSA, you can drop in, or call into any of our 38 convenient locations.
Once you have joined TURSA’s IEA programme, you will be paired with a Disability Employment Advocate to start your journey to employment with us.

How do I know if I am eligible for IEA Services?

To be eligible for Inclusive Employment Australia, you must:

Have a disability, injury or mental health condition
Be an Australian resident or eligible visa holder aged 14 to 65
Be at or above the minimum working age in your state or territory.
Be able to work between 8 and 30 hours a week.
Not be studying full time.
Not be currently working at or above your Employee Benchmark hours.

Is IEA only for people with physical disabilities?

No. TURSA also supports participants who have injuries or mental health conditions to obtain and sustain a job.

Is there a cost to me?

No. The IEA program is funded by Australia’s Federal Government and has no cost associated with participants.

I am with a different IEA provider. Can I switch to TURSA?

If you are currently with another provider and wish to swap to TURSA, call your local office or 1800 670 914 for assistance.

I’m still at school. Do you offer support for me?

The Eligible School Leaver (ESL) program is designed to help you transition from school to work. The TURSA team will work with you to discover your career goals and ambitions and help you develop a plan to get there while completing your schooling. While the ESL program is typically for year 12 students, support can be considered for any student transitioning into the workforce, while completing their final year of schooling.

What Locations do you Service?