Participants

Inclusive Employment Australia – Robina

Q: What is the process for joining IEA?

Firstly, we will determine if TURSA can directly register you into our service and guide you through the referral process. If this is not possible, Services Australia will complete an assessment to see if you are eligible and will refer you to an IEA provider that is most accessible to you. You have the choice of what IEA provider you want to join or work with. If you would like to change or join TURSA , you can drop in, or call into any of our 38 convenient locations. Once you have joined TURSA ’s IEA programme, you will be paired with a Disability Employment Advocate to start your journey to employment with us.

Q: Is IEA only for people with physical disabilities?

No. TURSA also supports participants who have injuries or mental health conditions to obtain and sustain a job.

Q: What Locations do you Service?

Sunshine Coast Brisbane Gold Coast Manning (Taree and Forster)

Jobs for Those With a Disability

How Our Inclusive Employment Australia Services in Robina Can Support You

Finding work is not only about getting a job. It is about finding the right kind of work for your skills, goals, circumstances and support needs. Our local TURSA Robina team provides Inclusive Employment Australia services for people with disability, injury or health conditions who want help to find work, return to work or stay employed.

Inclusive Employment Australia has replaced Disability Employment Services, also known as DES. If you have been searching for disability employment services in Robina, TURSA can help you understand what has changed and what support may be available.

If you are weighing up providers, the right fit should feel practical, respectful and focused on work that suits your situation. Your Employment Advocate works with you one-on-one to understand where you are now and what you want to work towards.

You may need help choosing a work direction, building job search skills, preparing applications, connecting with inclusive employers or getting support to manage work once you start.

Depending on your goals and support needs, your Inclusive Employment Australia support may include employment planning, training guidance, resume writing, interview coaching, job application support, job search tools, job readiness workshops and connections with inclusive employers in Robina and nearby areas.

Whether you are ready to apply now or still working out what suitable employment could look like, TURSA can help you take the next step with personalised guidance shaped around you.

TURSA – Robina’s Leading Inclusive Employment Australia Provider

At TURSA Robina, employment support is built around the person first. Your goals, strengths, work history, health needs, capacity, preferences and current circumstances all help shape the type of support you receive.

Your local Employment Advocate can help you build a plan that reflects where you are now and where you want to go. This may include preparing for work, improving your job search skills, looking at training options, applying for suitable roles or getting help to stay employed once you start.

Through Inclusive Employment Australia, support may include:

Personalised employment planning based on your goals and support needs
Training guidance and links to local support services
Resume writing and job application support
Interview coaching and job search preparation
Access to job search tools and employment resources
Job readiness workshops and workplace skill-building
Connections with inclusive employers in Robina and nearby areas
Relocation or transition assistance if needed
Workplace modifications and accessibility support
Ongoing workplace support, including on-the-job assistance for up to 52 weeks or longer, depending on your needs

TURSA also works with local employers to support inclusive hiring. This can help participants connect with workplaces where their strengths, work goals and support needs are better understood from the start.

The aim is to help you move towards work that suits your situation, not just any available job. With personalised guidance from our Robina team, you can take clearer steps towards employment that feels realistic and sustainable.

Why Choose TURSA Robina for Inclusive Employment Australia

If you are comparing Inclusive Employment Australia providers, it helps to know how your support will be shaped. At TURSA Robina, the focus is on understanding your situation first, then helping you work towards employment options that match your goals, capacity and support needs.

TURSA is a not-for-profit organisation with nearly 30 years of experience supporting communities through employment, training and community programs. Our focus is on helping people overcome barriers to employment with practical guidance, employer connections and ongoing support where needed.

With TURSA, you can access:

One-on-one support from a dedicated Employment Advocate
A personalised employment plan based on your goals and circumstances
Guidance if you are unsure what type of work may suit your situation
Help with training options, resumes, applications and interview preparation
Job readiness workshops and practical job search tools
Connections with inclusive employers where suitable
Workplace modifications and accessibility support where available
Ongoing workplace support after you start work, depending on your needs

If you are currently with another provider, you may be able to choose or change your Inclusive Employment Australia provider. Our Robina team can explain what this may involve and help you understand your options before you make a decision.

You can also access our participant portal, giving you one place to find employment resources, training links and community service connections as you work through your plan.

Want employment support shaped around your goals? Contact TURSA Robina on 07 5600 1455 or visit us at Level 5, 58 Riverwalk Avenue, Robina QLD 4226 to speak with our local team about Inclusive Employment Australia.

Your feedback is essential

It is part of TURSA’s Continuous Improvement to involve our participants in the provision of our services. We value your input at any time and would like you to complete a Survey Questionnaire at different points during your time with us. You can also provide online feedback or via the Contact Us menu option. If you have any further concerns that you are being mistreated contact National Customer Service Line.

Inclusive Employment Services FAQs

What is IEA?

Inclusive Employment Australia is a new specialist disability employment program. It assists people with disability, injury or health condition to find and maintain work and grow their career.

It will replace the Disability Employment Services (DES) program on 1 November 2025.

What is the process for joining IEA?

Firstly, we will determine if TURSA can directly register you into our service and guide you through the referral process.
If this is not possible, Services Australia will complete an assessment to see if you are eligible and will refer you to an IEA provider that is most accessible to you.
You have the choice of what IEA provider you want to join or work with. If you would like to change or join TURSA, you can drop in, or call into any of our 38 convenient locations.
Once you have joined TURSA’s IEA programme, you will be paired with a Disability Employment Advocate to start your journey to employment with us.

How do I know if I am eligible for IEA Services?

To be eligible for Inclusive Employment Australia, you must:

Have a disability, injury or mental health condition
Be an Australian resident or eligible visa holder aged 14 to 65
Be at or above the minimum working age in your state or territory.
Be able to work between 8 and 30 hours a week.
Not be studying full time.
Not be currently working at or above your Employee Benchmark hours.

Is IEA only for people with physical disabilities?

No. TURSA also supports participants who have injuries or mental health conditions to obtain and sustain a job.

Is there a cost to me?

No. The IEA program is funded by Australia’s Federal Government and has no cost associated with participants.

I am with a different IEA provider. Can I switch to TURSA?

If you are currently with another provider and wish to swap to TURSA, call your local office or 1800 670 914 for assistance.

I’m still at school. Do you offer support for me?

The Eligible School Leaver (ESL) program is designed to help you transition from school to work. The TURSA team will work with you to discover your career goals and ambitions and help you develop a plan to get there while completing your schooling. While the ESL program is typically for year 12 students, support can be considered for any student transitioning into the workforce, while completing their final year of schooling.

What Locations do you Service?