Participants

Inclusive Employment Australia – Sunshine Coast

Q: What is the process for joining IEA?

Firstly, we will determine if TURSA can directly register you into our service and guide you through the referral process. If this is not possible, Services Australia will complete an assessment to see if you are eligible and will refer you to an IEA provider that is most accessible to you. You have the choice of what IEA provider you want to join or work with. If you would like to change or join TURSA , you can drop in, or call into any of our 38 convenient locations. Once you have joined TURSA ’s IEA programme, you will be paired with a Disability Employment Advocate to start your journey to employment with us.

Q: Is IEA only for people with physical disabilities?

No. TURSA also supports participants who have injuries or mental health conditions to obtain and sustain a job.

Q: What Locations do you Service?

Sunshine Coast Brisbane Gold Coast Manning (Taree and Forster)

Jobs for Those With a Disability

How Our Inclusive Employment Australia Services on the Sunshine Coast Can Support You

At TURSA Sunshine Coast, we’re dedicated to helping every person find meaningful, sustainable work. Our Inclusive Employment Australia services provide personalised support for people of all abilities, whether you’re entering the workforce for the first time or ready to rejoin after time away.

We take the time to understand your goals, identify your strengths, and provide hands-on support to build confidence and skills. From training and job readiness programs to connecting you with inclusive local employers, our team works with you to create lasting employment opportunities.

TURSA also partners with Sunshine Coast employers to encourage inclusive hiring and help businesses build diverse, capable, and motivated teams that contribute to stronger local communities.

TURSA – Sunshine Coast’s Trusted Inclusive Employment Australia Provider

If you’re looking to start work or return to the workforce, TURSA Sunshine Coast is here to help you move forward with confidence. Our Employment Advocates take the time to understand your goals, challenges, and strengths, then create a clear, practical plan that supports your pathway into meaningful employment.

Support may include:

Building a personalised employment plan
Accessing community programs and training opportunities
Resume preparation and interview skills coaching
Using computers and job search tools
Connecting with inclusive local employers
Job readiness training, workshops, and education
Relocation and transition assistance if required
Workplace adjustments and modifications
Ongoing on-the-job support for up to 52 weeks or longer

At TURSA, we’re dedicated to helping people of all abilities find fulfilling employment while supporting Sunshine Coast employers to build diverse, inclusive, and supportive workplaces.

Why Choose TURSA Sunshine Coast for Inclusive Employment Australia

For almost 30 years, TURSA has proudly supported local communities through employment, training, and community initiatives. As a trusted provider of Inclusive Employment Australia services on the Sunshine Coast, we’re committed to helping people of all abilities find rewarding and lasting work.

We’re an independent, not-for-profit organisation focused on reducing unemployment and breaking down barriers to employment. Our person-centred approach means you’ll have your own dedicated Employment Advocate who works alongside you to understand your goals, build your skills, and help you reach sustainable employment.

You’ll also gain access to our participant portal, filled with resources, training links, and community services designed to support your success at every stage of your employment journey.

The service to expect from TURSA

At TURSA all DES-ESS services are delivered to meet and exceed National Standards for Disability Services. What else can you expect?

You will be assigned a specialist Disability Employment Adviser to work with you personally
Fortnightly face to face appointments available as well as flexible options to meet your needs as required
Tailored job plans with goal setting and planning reviewed with you as your needs change
Courteous, qualified and experienced staff who will work with you to achieve your employment goals
The opportunity for you to provide regular feedback to TURSA
Our assessment processes will ensure that you are fully equipped to remain in the workplace without intervention before exiting our services

Your feedback is essential

It is part of TURSA’s Continuous Improvement to involve our participants in the provision of our services. We value your input at any time and would like you to complete a Survey Questionnaire at different points during your time with us. You can also provide online feedback or via the Contact Us menu option. If you have any further concerns that you are being mistreated contact National Customer Service Line.

Inclusive Employment Services FAQs

What is IEA?

Inclusive Employment Australia is a new specialist disability employment program. It assists people with disability, injury or health condition to find and maintain work and grow their career.

It will replace the Disability Employment Services (DES) program on 1 November 2025.

What is the process for joining IEA?

Firstly, we will determine if TURSA can directly register you into our service and guide you through the referral process.
If this is not possible, Services Australia will complete an assessment to see if you are eligible and will refer you to an IEA provider that is most accessible to you.
You have the choice of what IEA provider you want to join or work with. If you would like to change or join TURSA, you can drop in, or call into any of our 38 convenient locations.
Once you have joined TURSA’s IEA programme, you will be paired with a Disability Employment Advocate to start your journey to employment with us.

How do I know if I am eligible for IEA Services?

To be eligible for Inclusive Employment Australia, you must:

Have a disability, injury or mental health condition
Be an Australian resident or eligible visa holder aged 14 to 65
Be at or above the minimum working age in your state or territory.
Be able to work between 8 and 30 hours a week.
Not be studying full time.
Not be currently working at or above your Employee Benchmark hours.

Is IEA only for people with physical disabilities?

No. TURSA also supports participants who have injuries or mental health conditions to obtain and sustain a job.

Is there a cost to me?

No. The IEA program is funded by Australia’s Federal Government and has no cost associated with participants.

I am with a different IEA provider. Can I switch to TURSA?

If you are currently with another provider and wish to swap to TURSA, call your local office or 1800 670 914 for assistance.

I’m still at school. Do you offer support for me?

The Eligible School Leaver (ESL) program is designed to help you transition from school to work. The TURSA team will work with you to discover your career goals and ambitions and help you develop a plan to get there while completing your schooling. While the ESL program is typically for year 12 students, support can be considered for any student transitioning into the workforce, while completing their final year of schooling.

What Locations do you Service?