Inclusive Employment Australia is a new disability employment program starting 1 November 2025, replacing the current Disability Employment Services (DES).
What You Need to Know
- You don’t need to do anything right now.
- You’ll receive a letter from the Department of Social Services with your new provider details.
- You can stay with your current provider or choose a new one.
- The program offers no time limits, more provider options, and support even for part-time or volunteer work.
📘 Read the official guide
🔄 How to Change Your Provider
You can change your provider between 24 Sept – 16 Oct 2025:
- Visit your preferred provider (e.g., TURSA) with your transition letter.
- Or call the DES Transition Line: 1800 227 337.
Using the Workforce Australia App
The Workforce Australia app makes it easy to manage your employment services on the go.
How to Get Started
- Download the app:
- Sign in with myGov:
- If you don’t have a myGov account, register first.
- The app can stay signed in for up to 30 days on secure devices.
- Navigate to Provider Settings:
- Tap your name in the top-right menu.
- Select “Your provider and support”.
- Tap “Find a new provider” to begin the switch.
📘 Workforce Australia App Guide
📘 How to Change Providers
💬 Need Help?
- DES Transition Line: 1800 227 337
- Interpreter Services: Call TIS National on 13 14 50 and ask for 1800 227 337
- Privacy Info: Read the Privacy Policy
TURSA Continues to Support Participants and Employers Amid Transition from Disability Employment Services (DES) to Inclusive Employment Australia (IEA)
As the Australian Government embarks on a significant transformation of the disability employment landscape, TURSA remains steadfast in its commitment to supporting both participants and employers achieve their goals and meet their needs. The transition from Disability Employment Services (DES) to Inclusive Employment Australia (IEA) marks a new era in inclusive employment, and TURSA is here to ensure a seamless and supportive experience for all involved.
Chairperson Glenn Costello said that “This represents a significant opportunity to continue supporting people with disability find and keep a meaningful job. It also shows the Government’s trust in TURSA to deliver high quality services.”
TURSA will be delivering the new Inclusive Employment Australia program across the Manning, Gold Coast and Sunshine Coast areas from 1st November 2025.
Supporting Communities
For participants, the transition to IEA means continued access to a comprehensive range of services designed to address diverse needs. TURSA will provide personalised support to help individuals navigate their return to long-lasting employment through our Ability@Work Model.
Employers play a crucial role in creating an inclusive workforce, and TURSA is dedicated to supporting them throughout this transition and meeting their workforce needs.
Company Secretary Debbie, who has spent three decades with TURSA, commented that “TURSA is well placed, resourced and ready to support local employers and community partners to provide a supportive and effective wrap around service for Participants. With over 30 years’ experience serving local communities, we look forward to continuing this legacy of providing high quality services to the most vulnerable in our communities.”
Looking Ahead
The transition from DES to IEA is an exciting opportunity to continue building a more inclusive and diverse workforce in Australia. TURSA is proud to be at the forefront of this change, and we are committed to making a positive impact on the lives of our participants and the success of our employer partners.
For more information about TURSA’s services and how we can support you during this transition, please visit our website or contact our team.
For more information on Inclusive Employment Australia, please visit Inclusive Employment Australia | Department of Social Services
Contact Information:
Tursa Employment & Training
Email: [email protected]
Website: www.tursa.com.au